Cotswolds Mountain Holidays

Second time staying there, looking forward to our third

The good: Location, location, location: close to Victoria train station, major attractions, shopping, restaurants, and Chinatown. Decent breakfast a definite plus. Clean. The not so good: Tight Bathroom even for one person, forget two people in there. Very weak shower water pressure made bathing a challenge. Fairly hard mattress. No room service. No ice machine Narrow corridors with cleaning carts making walking single file.

Very beautiful hotel near many of the popular London sites. Hope to return.

The staff were excellent and were always available and the cleanliness was first class. The room was quite a good size and the bed super comfortable . The modern bathroom and shower were great and the breakfast was beautiful.

A/C was great in the 94 degree heat! Being next to Victoria Station was a big advantage and the staff were very gracious with every encounter.

The size of the hotel and cleanliness was amazing! However we had issues throughout our stay with the washing machine breaking while our clothes were inside, the AC shutting off every hour and our key cards kept no longer working. The hotel staff was really helpful in giving other options to help everything not working.

Good location. Friendly staff

Charming hotel walking distance to London bridge and Tower bridge. Staff was very attentive and helpful.