East China Luxury Holidays

I’ve never stayed at a hotel before that went from a sense of grandeur to an utter disappointment quite so quickly as the Swissotel Grand. And that’s all down to a wretched piece of room design that leaves a large gap between bathroom and toilet and the bedroom. Not a one off, I saw THREE rooms, all had the same issue. You can see, hear and smell someone doing their business and that’s just not a thing we are used to. The Grand Hyatt has TWO doors for privacy, here you’re part of the show with your partner. No. Not the kind of experience expected of a 4 or 5 star hotel. So we left the next day. Fair enough the hotel didn’t make a fuss. But seriously, fix your rooms!! Eugh!!!!

Like home not like big hotel

Excellent stay in Shanghai, great location. Ellie at the front desk was very helpful. We return :)

I’ve never stayed at a hotel before that went from a sense of grandeur to an utter disappointment quite so quickly as the Swissotel Grand. And that’s all down to a wretched piece of room design that leaves a large gap between bathroom and toilet and the bedroom. Not a one off, I saw THREE rooms, all had the same issue. You can see, hear and smell someone doing their business and that’s just not a thing we are used to. The Grand Hyatt has TWO doors for privacy, here you’re part of the show with your partner. No. Not the kind of experience expected of a 4 or 5 star hotel. So we left the next day. Fair enough the hotel didn’t make a fuss. But seriously, fix your rooms!! Eugh!!!!

Like home not like big hotel

Excellent stay in Shanghai, great location. Ellie at the front desk was very helpful. We return :)