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Overview of Sofitel Shanghai Hongqiao

Photo gallery

Featured image
Indoor pool
1 bedroom, minibar, in-room safe, desk
View from Room
1 bedroom, minibar, in-room safe, desk
UNESCO Sustainable Property

Sofitel Shanghai Hongqiao

5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationHongqiao Tiandi6 min drive
    Popular LocationNational Exhibition and Convention Center7 min drive
    Popular LocationLingkong SOHO7 min drive
    AirportShanghai (SHA-Hongqiao Intl.)18 min drive

Choose dates to view prices

Superior Room, 1 King Bed, Business Lounge Access

4.5/5 guest room rating
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Business Lounge Access (Prestige)

5/5 guest room rating
  • 113 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds

4.5/5 guest room rating
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Superior Room, 1 King Bed

4.9/5 guest room rating
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Single Beds

5/5 guest room rating
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Superior Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds

Luxury Room, 1 King Bed

5/5 guest room rating
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Business Lounge Access

No guest room rating
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

About this area

Shanghai

Located in Shanghai, Sofitel Shanghai Hongqiao is connected to the airport. Paramount and Shanghai Natural History Museum are cultural highlights, and some of the area's activities can be experienced at Legoland Discovery Center and Shanghai International Cruise Ship Terminal. Yu Garden and Shanghai Zoo are also worth visiting.
Popular Location

What's nearby

  • Hongqiao Tiandi - 6 min drive
  • Hongqiao Linkong Economic Zone - 7 min drive
  • National Exhibition and Convention Center - 7 min drive
  • Lingkong SOHO - 7 min drive
  • Hongqiao Lingkong SOHO China Badminton Hall - 8 min drive

Getting around

  • East Xujing Station - 4 min drive
  • Shanghai Hongqiao Railway Station - 11 min drive
  • Hongqiao International Airport (SHA) - 19 min drive

Restaurants

  • Takara — 1 min walk
  • Kweezeen — 1 min walk
  • 麦当劳 - 16 min walk
  • The Monk - 4 min drive
  • Shu You Seafood Restaurant - 6 min drive

About this property

Sofitel Shanghai Hongqiao

5-star luxury hotel connected to the airport in Minhang
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a spa tub. All 350 rooms provide conveniences such as sitting areas and coffee makers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and separate baths and showers.
Sofitel Shanghai Hongqiao offers 350 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas and includes desks. 48-inch LCD televisions come with satellite channels.

Bathrooms include a separate bath and shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, YAN SPA. Services include massages. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily: CNY 170 for adults and CNY 70 for children
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 48-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2:00 PM - 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for CNY 300.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 170 for adults and CNY 70 for children (approximately)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sofitel Shanghai Hongqiao Hotel
Sofitel Shanghai Hongqiao Hotel
Hotel Sofitel Shanghai Hongqiao Shanghai
Shanghai Sofitel Shanghai Hongqiao Hotel
Hotel Sofitel Shanghai Hongqiao
Sofitel Shanghai Hongqiao Shanghai
Sofitel Shanghai Hongqiao (opening September 2016)
Sofitel Hotel
Sofitel
Sofitel Shanghai Hongqiao
Sofitel Shanghai Hongqiao Hotel
Sofitel Shanghai Hongqiao Shanghai
Sofitel Shanghai Hongqiao Hotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at Sofitel Shanghai Hongqiao and receive a full refund?
Yes, Sofitel Shanghai Hongqiao offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Shanghai Hongqiao cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sofitel Shanghai Hongqiao?
As of 15 Apr 2021, prices found for a 1-night stay for 2 adults at Sofitel Shanghai Hongqiao on 30 Apr 2021 start from NZ$173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sofitel Shanghai Hongqiao have a pool?
Yes, this property has an indoor pool and a children's pool.
Is Sofitel Shanghai Hongqiao pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sofitel Shanghai Hongqiao?
Self-parking is free at this property.
What time is check-in at Sofitel Shanghai Hongqiao?
Check-in is from 2:00 PM - 12:30 AM.
What time is check-out at Sofitel Shanghai Hongqiao?
Checkout is at noon. Late checkout is available for a fee.
Where is Sofitel Shanghai Hongqiao located?
Located in Minhang, this luxury hotel is 2.1 mi (3.3 km) from National Exhibition and Convention Center and 2.1 mi (3.4 km) from Hongqiao Tiandi. Xianxia Road and Qibao Old Street are also within 6 miles (10 km).

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 132 out of 232 reviews
5 - Excellent 57%
Rating 4 - Good. 76 out of 232 reviews
4 - Good 33%
Rating 3 - Okay. 11 out of 232 reviews
3 - Okay 5%
Rating 2 - Poor. 4 out of 232 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 232 reviews
1 - Terrible 4%

4.7/5

Cleanliness

4.3/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

1/5 Terrible

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible service
terrible service. We waited an hour for our meal to find out there was no cook in the hotel to prepare the meal! They did not have the respect and decency to inform us. Manager kept saying they were just too busy. Not the first time situation of bad service happen to me at Sofitel hotels. This chain is definitely banned from myself and our company staff.
Stayed 1 night in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

1/5 Terrible

Business traveller
Disliked: Staff & service
Very bad service standard for Sofitel Hong Qiao
I was there for business conference from 20 to 25 Nov, regretted choosing Sofitel instead of Intercontinental. At breakfast, service staffs at noodle and coffee station were extremely rude and not willing to serve..a bad way to start the day. On our way back home, we took their airport transfer from hotel to Pudong international airport in 25/Nov 1020am. The driver was half a time dosing off and we had to wake him up many times to ensure our safety as he almost collided a few times into other vehicles. By doing so, the transfer driver showed us his unhappy attitude and argued with us. Upon arrival at the airport, he just dumped our luggage's onto the ground.
Stayed 5 nights in Nov 2019

3/5 Okay

Stayed 1 night in Nov 2019

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