Gold Coast Kid friendly Holidays

Great location, close enough to Broadbeach shops but far away enough to be quiet. Lovely staff. thank-you Simone Kinley

It is easy to check-in and they have friendly staffs. It is close to beach amd shopping district. The accommodation is nice and clean.

Everything else was fine, but the cleanliness and hospitality were very poor. The reception was not helpful, and the room was not cleaned properly. You had to call several times or go in person just to have the towels changed. Overall, the housekeeping service was very weak and disappointing.

I would stay again. The location was excellent-one street back from the main road, not overly noisy, 2 mins walk to beach and PAC Fair. Multiple restaurants on the main road south within 100 metres, cafe pastries across road. If you walk north the Broadbeach hotel is just up the road. The only issue was the lounge room tv only had foxtel (husband wanted to watch footy). We didn’t check the tv in the bedroom that may have had the other streaming services. We had a one bedroom apartment which was very roomy.

Nice view, property is a bit run down now and I found the furniture, flooring/carpet, tiles and especially kitchen utensils dirty. I expected a little more on the cleanliness side

Great being right next to the beach and on the walking track by the beach. Lovely arrival gift, which was very much appreciated. Villa itself was nice. General area of the hotel was dated. Not really any restaurants in walking distance. We left something in the room and contacted the hotel as soon as we arrived at the airport, but were unable to retrieve it, which was disappointing, as we know we left it there.

Everything else was fine, but the cleanliness and hospitality were very poor. The reception was not helpful, and the room was not cleaned properly. You had to call several times or go in person just to have the towels changed. Overall, the housekeeping service was very weak and disappointing.

Everything was great

Great location, close enough to Broadbeach shops but far away enough to be quiet. Lovely staff. thank-you Simone Kinley

The staff were wonderful which is the sole reason I did not complain in person. - I found the expectations of the resort odd and out of place when paying this much for a room. Having to take out your own garbage and do your dishes to avoid a cleaning fee is insane to me. Bed was very uncomfortable and the pillows were clearly very cheap & flat. As much as I tried (although I acknowledge I didn’t ask for assistance) the wifi would not work. It is very nice that you can get a day pass on the day you check out though.

Everything else was fine, but the cleanliness and hospitality were very poor. The reception was not helpful, and the room was not cleaned properly. You had to call several times or go in person just to have the towels changed. Overall, the housekeeping service was very weak and disappointing.

The staff were wonderful which is the sole reason I did not complain in person. - I found the expectations of the resort odd and out of place when paying this much for a room. Having to take out your own garbage and do your dishes to avoid a cleaning fee is insane to me. Bed was very uncomfortable and the pillows were clearly very cheap & flat. As much as I tried (although I acknowledge I didn’t ask for assistance) the wifi would not work. It is very nice that you can get a day pass on the day you check out though.

It is easy to check-in and they have friendly staffs. It is close to beach amd shopping district. The accommodation is nice and clean.

Everything else was fine, but the cleanliness and hospitality were very poor. The reception was not helpful, and the room was not cleaned properly. You had to call several times or go in person just to have the towels changed. Overall, the housekeeping service was very weak and disappointing.