Australia - New Zealand and the South Pacific Kid friendly Holidays

Lots of dining options, close shops, public transport close by.

Clean and well appointed

Pool and hot tub had been listed as amenities but were closed. They offered the amenities at a sister hotel about one mile away. The bathroom sink did not drain well. No towels available at the gym. The front desk staffers were friendly and helpful.

Hotel is good. Food was great. Swimming pool is too small.

The good: - Friendly and welcoming staff. - Great views around the property and accessibility to the ocean. - Kids club and many activities for them. - Swimming pool and bar. - Well equipped gym. The bad: - The room needed a makeover. It was antiquated and there wasn't enough lighting, needed new fixtures. - The wifi coverage was extremely poor and was barely available in certain areas around the resort. - Drinking water bottles weren't provided and had to be purchased or filled from the bar. - The staff were overworked and the fatigue was visible in their service. - The buffet food options were repetitive, bland and underwhelming at times. - There weren't many options for indoor/ outdoor games for adults. - At one point it seemed that the resort wasn't prepared or well equipped to accommodate or facilitate a high footfall of guests. - The coral and sunset cruises were disappointing.

A lot of things to do for the kids

Clean, lush, not too crowded, very warm and helpful staff. Heaps of activities. We, 2 adults, stayed only 2 days but loved it and could have happily stayed a week or more.

We had a really nice stay at Peppers Soul Surfers Paradise. The location is unbeatable — especially for New Year’s Eve. Watching the fireworks from the area was amazing, and the neighborhood itself is lively with the beach, shops, and restaurants all around. The apartment was spacious and comfortable, with all the amenities we needed. The staff were friendly and helpful throughout our stay, which made things easy. Another big plus is the food scene — there are so many good places to eat right next door and within a short walk. A couple of minor issues: the curtain in the master bedroom was slightly torn, letting in early morning sunlight and affecting our sleep, and the dishwasher had a few dirty dishes left inside when we arrived. Overall, these were small things in an otherwise great stay.

Convenient location, good buffet breakfast.

Pool and hot tub had been listed as amenities but were closed. They offered the amenities at a sister hotel about one mile away. The bathroom sink did not drain well. No towels available at the gym. The front desk staffers were friendly and helpful.

Clean, lush, not too crowded, very warm and helpful staff. Heaps of activities. We, 2 adults, stayed only 2 days but loved it and could have happily stayed a week or more.

Lots of dining options, close shops, public transport close by.

Clean and well appointed

Convenient location, good buffet breakfast.