Mexico All inclusive Holidays

We loved the customer service, the cleanliness of the rooms, and the breakfast. However, there are several issues that the hotel needs to address. The food at the buffet was not the best. I understand that we probably visited during the beginning of the slow season, and the kitchen staff was new. I believe they should receive proper training before handling guest orders. Another issue was with the front desk; they never had change available to give back, either in dollars or Mexican pesos, which was inconvenient. We have stayed at Solaris two times now, and honestly, this time was not the best. I would like to give five stars to the housekeeping team members and the servers in the restaurants for their excellent service.also 5 stars to Hermelina the lady that works by the pool making pizzas.. they were amazing.

Yes. Breakfast was fresh

We stayed here for six nights in October and although there was a few rainy days, it burned off quickly and was very enjoyable. The humidity wasn't too bad, but on one day. The drinks were good, the staff was super nice and helpful and the food was decent. There were plenty of options to choose from for food. But pay attention to when the restaurants close and the RIU parties end, the food becomes scarce...so no midnight munchies after drinking lol. This hotel helps book excursions and transportation to and from. Overall this place was very excellent, good shows and entertainment. We would stay here again for sure.

entertainment staff was just OK compared to another hotel I stay at. Beach is beautiful & calm, no huge crashing waves as down the road closer to airport...dining options are nice as u can just walk in w/o reservation...rooms are nice. overall a solid 4..maybe 4.5....and i go to cancun every 3 months. i'd go again to relax, but if you want more night life/fun...not sure of that!

The resort was good just mosquitos were the priblem

The hotel is great, water was not. They tired to clean the beach but water was horrible. Apparently it’s like that from May to November..No Bueno. They had plenty of pools to compensate for the beach area. Everything else at hotel is great.

Such an amazing trip. I haven’t felt this relaxed in so long. Amazing staff, amenities and atmosphere. This is a quieter, more calm resort so not the place to go if you want a party atmosphere. This is the place to go if you want a quiet, relaxing resort with an amazing gym and spa, beautiful beach, quiet pools and good food options. I cannot wait to return.

Amazing just amazing experience

Did not have the best balcony view and besides the construction of the resort next to us we had a great trip

Yes. Breakfast was fresh

The staff overall was what made the stay very enjoyable. Always willing to help. One server stood out, Tello, super helpful and charismatic. Also, a chef, Xavi, was so sweet and replaced a lost straw with a cute cup and note. Facilities are what need updating.