Mexico and Central America All inclusive Holidays

I like the location, it was hard to find the restaurants, no clear directions. Food was average, not much varieties.

Our family had a great time at Wyndham Grand Cancun. Our concierge Christian was very helpful and friendly during our stay. We were offered to upgrade to ocean view with extra pay that was the hit. As an expedia member, we were also offered VIP access that allowed us to book for dinner a day earlier. We also had room service daily instead of every other day. The staffs at the restaurants treated us well. But we felt being treated differently at the buffet and the sushi bar sometimes, like they gave us the table out of the way at the buffet, we felt like being isolated. At the sushi bar, we arrived right at 12 noon but they told us to wait to order from the waitress , while the same person took ordered from other guests who came after us and the waitress took orders from many other tables and seemed never bothered our table. However the staffs at the restaurants treated us very well, we liked Victor, Berlin, Armando very much. We had a great experience watching turtles getting to the shore to lay eggs. Staffs were very protective to them. My recommendation is to give new guests information about protecting turtles by not to touch and get close to them.

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the place looks dead there is no entertainment and the hostess of the restaurants are not nice specially the Italian one

Amazing staff come here every year and get treated with the same respect

Bar

It was awesome. This was our second time there and we love it. The staff is super friendly and super accommodating. We will definitely be going back.

Staff, pools, everything!!