Queensland Adventure Holidays

Disappointed that only one lift was working - waited for ages every time you required the lift because it was so busy. I also expected a mini bar in our room with drinks and snacks - I am pretty sure that every other time we have stayed at the Pullman there has been a mini bar. Also, every other time we have stayed we were gifted with complementary drink or coffee vouchers, but not this time.

Clean, modern room with plenty of privacy. We had a blast during the New Year's Eve poolside party and fireworks. Daily events for kids and easy access to Sea World through the gift shop. Multiple dining options onsite and ample parking. Perfect holiday resort for families. Will be going back!

Amenities were great

Clean good location and well equipped

Food is on pricy side and after couple.of days stayimg gets boring as they menu is same almost everyday. Location is great for relaxing for family with kids.

The hotel had every amenity. The staff was courteous and helpful. The room was very clean and well maintained as well as comfortable. The location was very convenient for tours, dining and shopping.

Disappointed that only one lift was working - waited for ages every time you required the lift because it was so busy. I also expected a mini bar in our room with drinks and snacks - I am pretty sure that every other time we have stayed at the Pullman there has been a mini bar. Also, every other time we have stayed we were gifted with complementary drink or coffee vouchers, but not this time.

Overall stay was nice and the facilities are amazing for kids. Food and drinks are really average. You need to work on your food and drinks menu more, and your breakfast options more. Staff were nice. Room service average.

Clean good location and well equipped

Beautiful hotel. Room was spacious and bathroom is spacious. Staff excellent and attentive. Breakfast buffet is amazing. Would highly recommend this hotel.

Disappointed that only one lift was working - waited for ages every time you required the lift because it was so busy. I also expected a mini bar in our room with drinks and snacks - I am pretty sure that every other time we have stayed at the Pullman there has been a mini bar. Also, every other time we have stayed we were gifted with complementary drink or coffee vouchers, but not this time.

The hotel had every amenity. The staff was courteous and helpful. The room was very clean and well maintained as well as comfortable. The location was very convenient for tours, dining and shopping.

We had a really nice stay at Peppers Soul Surfers Paradise. The location is unbeatable — especially for New Year’s Eve. Watching the fireworks from the area was amazing, and the neighborhood itself is lively with the beach, shops, and restaurants all around. The apartment was spacious and comfortable, with all the amenities we needed. The staff were friendly and helpful throughout our stay, which made things easy. Another big plus is the food scene — there are so many good places to eat right next door and within a short walk. A couple of minor issues: the curtain in the master bedroom was slightly torn, letting in early morning sunlight and affecting our sleep, and the dishwasher had a few dirty dishes left inside when we arrived. Overall, these were small things in an otherwise great stay.

Overall stay was nice and the facilities are amazing for kids. Food and drinks are really average. You need to work on your food and drinks menu more, and your breakfast options more. Staff were nice. Room service average.