Fiesta Americana Hotels & Resorts in Zona Dorada from NZ$180

"I don’t even know how to start this review but my experience with a hotel Viaggio at (Mazatlan) was horrible. I paid for an all inclusive stay and when I arrived, they did not honor that. The worst part was the housekeeping. I requested for waters and coffee every day and not once did the stuff arrived. Not once said they changed out my bedsheets. At one point, I even stopped the housekeeping lady in the hallway and she refused to hand me any waters or coffee. I do not recommend the stay. I feel like they want to be tipped every single day in order to give you good service. That’s not how it works. We pay a really good decent amount for the stay to additionally have to be tipping the housekeeping staff in order to do a good job. Please look elsewhere."

"Great location. Beachfront room. Very good breakfast buffet. Friendly staff. Lovely pool. Modern and clean room "

"All was great. Delicious food. "

"No complaints "

"Did not cook."

"Breakfast was fresh and good. Cleaning staff and front desk and wait staff were very attentive. "

"Hermoso me encanto y a pie de playa"

"Super professional and a great hotel "

"Very little if any spoken English which made it hard to communicate with any staff members. Very much so a more visited resort from locals in Mexico. Food was below average with very few options to pick from and same stuff day after day. Nathalie our server at the outdoor bar was the best part of our trip! She was very nice and always attentive and had drinks to us the whole day. "