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"Very helpful and friendly staff "

"Everything is good except for hard accessible."

"Welcome gift coupons are a great surprise. Good breakfast."

"Room was small but clean and comfortable enough for a night's stay. Very friendly and efficient staff and a great breakfast included. Excellent value!"

"The hotel is not a mere typical hotel but including Japanese elements and so on. You can have amazing Chinese cuisine at dinner and great traditional local food at breakfast at the restaurant. There is a oxygen capsule, corridor decorated with colorful paint, hot spring(not gorgeous) and sauna- tents(outside, option). "

"Magical setting!!! Amazing staff, wonderful breakfast and super clean! Beds were comfortable and onsens were therapeutic!"

"客室もサウナも大満足です！ 客室は設備が整っていて清潔だし、サウナは90℃の高温だし水風呂もキンキンで最高でした！"

"Really great spot, staff was wonderful and the complimentary breakfast and dinners were great, the Onsen was nice and relaxing, make sure you bring cash if you want to explore town because none of the buses accept IC cards"

"子連れでも広々使えて、温泉も清潔感があって良かったです✨"

"Nice hotel Clean with public baths"

"ゲストハウスの感じだったが食事を頼めて助かった。"

"good hotel"

"部屋とても綺麗でした。設備も良く、フロントの対応がとても解りやすく親切でありがたかったです。"

"Great hot spring and nice facilities."

"Nice hotel "

"バイキングの種類が多くてとても満足でした。"

"We've spent Christmas holidays 🎄 eve with my family we've stayed for 2 nights and 3 days, we are so happy to stay in Rakuten Villa, we wish to stay again next vacation. "

"Location is a little far from the station, 25 win walk, but it had a (small) onsen. Hotel site says there is a convenience store ten minutes away, but there’s actually a large supermarket right next to the hotel and open till 10pm."

"Wonderful experience. Great food, wonderful amenities and the views are serine and calming."