See all properties
Save

The Black Swan - The Inn Collection Group

4.0 star property
Hotel with free breakfast, steps from North York Moors National Park
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Black Swan - The Inn Collection Group

Front of property - evening/night
Garden
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
The price is NZ$275
includes taxes & fees
14 Oct - 15 Oct
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 3 of 8 rooms

View all photos for Feature Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

Highlights

Heating
TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Cosy Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Cosy Double Room

Highlights

Heating
TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

2 restaurants, lunch, dinner served; local cuisine
The Feathers Hotel, Helmsley, North Yorkshire
Pet-friendly
Free WiFi
Restaurant
Breakfast available
9.4 out of 10, Exceptional, (365)
The price is NZ$248
includes taxes & fees
8 Oct - 9 Oct
The Feathers Hotel, Helmsley, North Yorkshire

About the area

Map
Market Place, Helmsley, York, England, YO62 5BJ

What's nearby

  • Duncombe Park - 4 min walk
  • Hemsley Walled Garden - 7 min walk
  • Rievaulx Abbey - 6 min drive
  • Ampleforth Abbey - 9 min drive
  • National Trust Nunnington Hall - 11 min drive

Getting around

  • Thirsk Station - 22 min drive
  • Durham (MME-Teesside Intl.) - 56 min drive

Restaurants

  • ‪The Star Inn - ‬4 min drive
  • ‪Kirks Coffee House & Kitchen - ‬10 min drive
  • ‪Helmsley Brewing Co - ‬3 min walk
  • ‪Cafe Williams - ‬8 min drive
  • ‪The Fairfax Arms - ‬8 min drive

About this property

The Black Swan - The Inn Collection Group

Upscale hotel in a rural location
Free full breakfast, a garden and a bar are just a few of the amenities provided at The Black Swan - The Inn Collection Group. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Coffee/tea in reception, multilingual staff and luggage storage
  • Smoke-free property, outdoor furniture and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at The Black Swan - The Inn Collection Group offer amenities, such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Black Swan Hotel York
Black Swan Hotel
The Black Swan Hotel
The Black Swan at Helmsley
The Black Swan - The Inn Collection Group York
The Black Swan - The Inn Collection Group Hotel
The Black Swan - The Inn Collection Group Hotel York

Frequently asked questions

Is The Black Swan - The Inn Collection Group pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Black Swan - The Inn Collection Group?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at The Black Swan - The Inn Collection Group on 14 Oct 2024 start from NZ$275.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Black Swan - The Inn Collection Group?

Self-parking is free at this property.

What time is check-in at The Black Swan - The Inn Collection Group?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Early check-in is available for a fee of GBP 25 (subject to availability). After-hours check-in is not available.

What time is check-out at The Black Swan - The Inn Collection Group?

Checkout is at 10:30 AM. Late checkout is available for GBP 25 (subject to availability).

Where is The Black Swan - The Inn Collection Group located?

Situated in a rural location, this hotel is steps away from North York Moors National Park and Helmsley Arts Centre. Duncombe Park and Cleveland Way are also within 5 minutes.

The Black Swan - The Inn Collection Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 172 out of 320 reviews" "
Rating 8 - Good. 103 out of 320 reviews" "
Rating 6 - Okay. 34 out of 320 reviews" "
Rating 4 - Poor. 8 out of 320 reviews" "
Rating 2 - Terrible. 3 out of 320 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about the Black Swan except for the attention to detail when it came to cleanliness Pillowcase so I’m one of the beds was dirty was not replaced
Stayed 3 nights in Sep 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

eric

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff are amazing people. However, the bathroom was disgusting with human pubic hair on the floor and bathtub. No toiletry supplies and had to get some at the front desk. Attempted to send photos, but email was bounced back.
Stayed 1 night in Aug 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice venue to stay at, close to local amenities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Property conditions & facilities
Very clean , friendly staff , excellent breakfast, highly recommended
Stayed 1 night in Jul 2024

6/10 Okay

Jenny

Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Had a lovely stay. Room was bery clean. Staff were friendly
Stayed 1 night in Jun 2024

8/10 Good

Kath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

ANDREA

Stayed 1 night in May 2024

6/10 Okay

ANDREA

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed our stay, room was spacious and meals where good.
Stayed 4 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

simon

Stayed 2 nights in May 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Christopher

Stayed 1 night in May 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overnight stay
Check in was before 3 which was good ! All staff are excellent and breakfast was 1st class Room very clean and spacious ! Will stay again
Stayed 1 night in Apr 2024

8/10 Good

keith

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked everything, including the Expedia reduced price!
Stayed 1 night in Apr 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another good stay
We had another good stay at The Black Swan,Good Staff We were well looked after from arriving to leaving 3 days later, Nice room,Very good breakfast good poached eggs,Many Thanx
Stayed 3 nights in Mar 2024

8/10 Good

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parts of the historic building date back to the 15th century. With log fires and different areas to relax with a drink it's a lovely atmospheric, comfortable place to stay, with friendly staff.
Stayed 2 nights in Mar 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully warm feel
You get the sense this is the best place to stay in Helmsley which is delightful. The historic nature of the hotel lends a timeless quality to it. Fabulous room with a view that makes you feel as if you’ve travelled back in time. Delicious food and wine! Highly recommended.
Stayed 1 night in Feb 2024

10/10 Excellent

Jayne

Stayed 1 night in Feb 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at the Black Swan. The staff were friendly and efficient. Our room was pleasant and adequate for a short stay. Also, the breakfast very was good. I think that I might have already left a review about the fact that the stairs up to our room no. 58 are not very easy particularly on the second flight where the handrail is fixed to the wall so one can't grip it. Apart from that it was perfect.
Stayed 1 night in Jan 2024