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"Good location close to train station & bus & tram stops Good breakfast tho a bit more space would be good. It did get crowded Minimal sound proofing. Trams outside were too loud & I was on the 15th floor. Bring ear plugs. Mattress too hard"

"The location is great, less than 5 mins walk from Kumamoto Station. "

"Very friendly staff; clean, tidy and spacious room with good sakura view"

"地點非常方便，不論是商店街或是櫻町巴士站都步行可到。 唯早餐漢堡肉和魚加熱造成油煙非常的重，衣服和頭髮都會沾染到油煙味。"

"Staff are polite, parking safe and easy, room is clean and comfort, near shopping centre and many choice of restaurant, near Kumamoto Castle"

"I had a very enjoyable stay at Dormy Inn Natural Hot Springs. The location is excellent. One of the highlights of my stay was the complimentary ramen served in the evening, which was a nice and thoughtful touch after a long day of sightseeing. The hotel itself was comfortable, and the hot springs facilities were a great way to relax. Overall, I was very satisfied with my experience and would definitely stay here again."

"The staff were very nice. Polite and helpful. The room needs dusting and polishing. The layout of the room is bit funky. "

"Room is very clean and spacious with good view"

"The room was clean however you can’t check in early, which is something you should note if you arrive before three. There is no included breakfast. There are a lot of stairs within the actual room itself, which is a trip hazard in the middle of the night. We checked out a day early as the bed was very uncomfortable and very low to the ground. "