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"We reserved 3 rooms with city view. My room could see the Gongbei crossing where a constant stream of people cross into and out of Macau like ants. The location of the hotel is really fantastic. Walking distance to the Gongbei crossing and the Zhuhai Rail Station for high speed trains. We didn’t walk to the rail station, we took a DiDi (5 mins). There’s a huge underground mall under the Gongbei crossing and the rail station, they are connected. In there, you can find endless shops, restaurants, food stalls. We found ourselves stopping there near everyday. The breakfast was incredible, we paid $100RMB per person and had breakfast at the hotel twice. You can have endless mimosas and a great selection of Chinese options and western options. Complete with an ocean view. We went at 7am, so caught the sunrise over the ocean as well. Char Bar is a fancy restaurant with great atmosphere and very nice bar, also ocean view with the nighttime being especially pretty. We also ate at Nova, the Cantonese restaurant with dim sum. Service at the hotel is amongst the best. Doormen always available to help you in and out or cars, rooms were always made up superbly, plates cleared constantly, you couldn’t help but feel the care they take to make sure each quest is pampered. The rooms are huge, I love the separate toilet room off to one side and then the shower, tub and double sinks in another room. Really helpful for sharing a room with other people. The tub is over sized with bath salts."

"The hotel is well located. The hotel staff is polite and helpful, The hotel room is clean and spacious."

"The hotel is a bit old. Staff without smile, not even looked at me and address my name. Not a Sheraton hotel standard. Quite disappointed. "

"Good"

"The staff were helpful, hotel was easy walk to shops"

"Staffs service is great!"

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"Excellentcustomer service"