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"The two rooms I booked were spacious, the view of the HZM Bridge was awesome. The breakfast buffet has a lot of good quality food for only 100 RMB per person, which is a very good deal."

"The hotel is a bit old. Staff without smile, not even looked at me and address my name. Not a Sheraton hotel standard. Quite disappointed. "

"Good"

"Nice staffs"

"My room was nice, clean, and large and included large bathroom with tub and a shower. It featured large windows that offered awesome views. I especially loved the Lounge view, which was spectacular both day and night! Worth the upgrade! The location is great. It was easy to get out for a morning jog along the river, and I loved that the hotel is by the mall with plenty of food options. The service was excellent. The bellmans Kyle and Asan provided great service, helping us English-speaking Americans with taxi directions and showing us how to use the Didi app. Finally, the breakfast buffet was awesome. There were many options to choose from, and it was served in an expansive, beautiful scenic location. I would absolutely recommend this hotel!"

"Clean room good customer service both at day of check-in and checkout and concierge service. "

"Great spotlless hotel"

"The staff were helpful, hotel was easy walk to shops"

"Staffs service is great!"