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"No TV remote for the room. Not the biggest deal but called the front desk to rectify. Desk clerk said would have house keeping bring one up and no one ever showed. Short of taking the TV off the wall to unplug it, it was on all night. Room was very warm on 7th floor with thermostat turned down all the way to 68 (as far as it would go down)."

"My room was missing a picture from the wall and one of the bedside lights didn’t work. Besides that it was ok"

"Our family of 5 booked a room with 2 queen beds. We were give a room with 1 king bed for 5 people because that’s all that was left. Left with 2 people sleeping on the floor."

"We always stay here when we go to Louisville. Great location super great staff and great bar experience. Will be back soon."

"We really enjoyed our stay! The hotel is beautiful. We had a balcony where we could stand and look out at the river and people watch. Everything was clean and well updated. Nice restaurants, but very pricey."

"We could not eat any of the food on the breakfast item. Home two used to be so much better and have vegetarian breakfast sandwiches for us to eat and there was nothing. It also looked like everything was so old or it was out. Our room had dirty towels when we checked in and even when we checked in for our one bedroom suite to fit our whole family called ahead and make sure they had it ready when we checked in at 5 AM. They did not one room they put us in two separate room, splitting up my family. The curtains were broken in our room."

"Staff was great. Clean but run down. Only 2 pillows and terrible. But we just needed a place to crash for the night. It served its purpose."

"We were directed to the best car park nearby which was on the same block. Staff really friendly and the room was excellent. Would recommend this hotel if you are in visiting"

"Doors were hard to unlock"