St. Matthews Hotels, Louisville

"Lasse the host was outstanding. Very respectful and very friendly and made the check in so easy. The breakfast buffet was great and the personnel in that area too!"

"Clean, comfortable room. We had to check out early due to family emergency and everyone was very accommodating. Wish we could have completed our stay there."

"Beautiful"

"Very clean/ good breakfast"

"Very beautiful view of the city"

"Room was comfortable. Staff excellent. "

"Great customer service and very clean "

"I'm giving a top rating because I think it's deserved even though I could complain about a few things. We were there Christmas Eve and Christmas nights on the 4th floor in 424. The value to us was tremendous because it was one of the cheapest rooms near my family's gathering. There were a few odd quirks like most hotels, and the finishing touches weren't great. Noise was moderate and wifi was good. They either couldn't get much staffing for Christmas or lowered it on purpose, so the trash was overflowing on our floor and the breakfast buffet was below average. Lighting in the front room was oddly low. The door that separated the bedroom from all else had a glass pane that somehow amplified the front room lighting enough to wake others when someone went to the bathroom. Now that I think about it, I don't recall seeing any Christmas decorating? All that said, it was clean and comfortable and the few staff we encountered were polite and helpful. "

"Location, location, location. Our whole stay was great and we were in the heart of pretty much everything. "