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"Situated in central London about a 5 minute walk from Lancaster Gate tube station and a stones throw from Hyde Park. Conveniently located to access the West End, Park Lane and other parts of central London. The hotel is nice and clean. The room I stayed in was small but well designed with everything you need. It had a fridge, microwave, kettle and lots of complimentary drinks and a box of chocolates. There were a variety of international plug sockets to cater for travellers from all around the globe. The staff were courteous and professional and answered all the questions I had. I'd definitely stay here again."

"This hotel was great. We started our trip with a different hotel but it was so bad that we left that place and booked this hotel instead and we are so happy we did. We got an accessible room even though we didn’t ask for one and it was huge. The bathroom in this room was bigger than the whole room we had at the original hotel we booked. The location was great with bus stops right in front of the hotel making it easy to get in and out of the city everyday. And finally huge shoutout to the night time desk crew, Masani, Afzal, and Domingos. These guys were amazing with helping when my mom had an accident in the shower coming to help right away and then helping us to arrange additional transport. We would highly recommend staying at this hotel. "

"The hotel was very nice and surprisingly quiet. The only problem we had was getting there. I think an Uber or Taxi would be the best options."

"Hotel is in good location just opposite Hyde Park.Lancaster Gate tube station 2 minute walk from Hotel and Oxford Street about 15 minute walk.Good Breakfast where you can help yourself to as much as you like."

"Great value and excellent service. The staff are a credit to the hotel"

"Good new facility and nice breakfast. Good location. Highly recommend it if you value new hotels "

"Check in staff were friendly. Upgraded our room, allowed for earlier check in with a cost. Housekeeping and food service ordering could use hugh improvements. Sent wrong item but did replace. Could not order room service after 9pm even though they advertised 24 hour. Front desk answer every call and transferred to other departments."

"Perfect place to stay for an early flight from Heathrow! And the Runway Bar on the 14th floor is amazing. So fun to watch the planes come and go!"

"The staff was amazing. The location fabulous and the bedding luxurious. Walking distance to the train. "