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Reviews of The Royal Sea Aquarium Resort

4 out of 5
The Royal Sea Aquarium Resort
Bapor Kibra Z/N, Willemstad

Reviews

8.8

Excellent

Rating 10 - Excellent. 394 out of 671 reviews" "
Rating 8 - Good. 195 out of 671 reviews" "
Rating 6 - Okay. 47 out of 671 reviews" "
Rating 4 - Poor. 19 out of 671 reviews" "
Rating 2 - Terrible. 16 out of 671 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lindy-Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well kept property.
Stayed 3 nights in May 2024

6/10 Okay

Noreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Views are beautiful. Bathroom Is dates in the suite and after a day has a horrible sewerage smell in the bathroom. Called maintenance but they never came.
Stayed 4 nights in May 2024

6/10 Okay

Lisa

Liked: Cleanliness
Stayed 8 nights in May 2024
Response from Alejandro S. on 27 May 2024
Thank you for staying with us and for your preference. We appreciate your feedback. We hope we can welcome you again.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Curacao and it couldn't have been more amazing!! The beautiful views and grounds here exceeded our expectations! Our two bedroom villa was perfect for our family of 5. The staff was very friendly and helpful. Would definitely stay again!!
Stayed 4 nights in May 2024
Response from Selene B | Customer Service on 26 May 2024
Thank you for staying with us and for your preference. We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lagoon is awesome for snorkeling. The pool is clean and refreshing. The staff is nice and helpful. It is right next door to the aquarium. Room is comfy and kitchen well appointed. The restaurant on property is awesome.
Stayed 7 nights in May 2024
Response from Selene B | Customer Service on 26 May 2024
Thank you for staying with us and for your preference. We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

Shanika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very nice and quiet. The staff was amazing
Stayed 3 nights in May 2024
Response from Alejandro S. on 24 May 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

8/10 Good

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Royal Resort is very nice the property atmosphere is very welcoming with clean rooms. Please do not take the package deal which includes resort stay with breakfast. The breakfast at the restaurant is horrible and we found human hair in our food 2 times.
Stayed 6 nights in May 2024
Response from Angie A. on 23 May 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

8/10 Good

Brikena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet in this hotel , which we liked it a lot, the beach was super, the large room and the view the staff of the hotel not quite helpful but just OK
Stayed 7 nights in Mar 2024
Response from Angie A. on 22 May 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

Jenine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Alejandro S. on 21 May 2024
Thank you for staying with us and for your preference! We appreciate your feedback. We hope we can welcome you again.

10/10 Excellent

Thomas, Williamstown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is prompt at 4
Stayed 7 nights in Apr 2024
Response from Angie A. on 8 May 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

2/10 Terrible

Luis

Liked: Cleanliness
The entertainment is none. One singer one night. That’s all. Rooms are spacious lives that. We checked into another hotel near by.
Stayed 3 nights in May 2024
Response from Alejandro S. on 6 May 2024
Thank you for staying with us and for your preference. We appreciate your feedback and comments.

8/10 Good

Randi Ellen

Stayed 3 nights in Apr 2024
Response from Angie A. on 23 May 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024
Response from Angie A. on 4 May 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful
Stayed 9 nights in Apr 2024
Response from Angie A. on 1 May 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

Tania Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the feeling of a private beach! It was beautiful with not alot of people.
Stayed 4 nights in Apr 2024
Response from Selene B | Customer Service on 28 Apr 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

8/10 Good

Nicole

Stayed 8 nights in Apr 2024
Response from Angie A on 17 May 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again in the near future!

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay for 9 nights in a junior suite. It was a very quiet resort and the facilities were terrific. The beach and pool were wonderful and everyone at the front desk were very helpful. I used the supermarket shuttle twice and made use of the shuttle into town. The restaurant on the property was terrific too with a great server called Alejandro. I would definitely come back again but this time stay in a villa so I had a balcony option. Thank you to the sub manager Alejandra for showing me an upgraded villa today for next time!
Stayed 9 nights in Apr 2024
Response from Alejandro S. on 26 Apr 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

8/10 Good

eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really long walk to the parking lot
Stayed 5 nights in Feb 2024
Response from Angie A. on 25 Apr 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

peter jacob

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great location, shuttles to town. I saw dolphins daily from my balcony overlooking the aquarium.
Stayed 5 nights in Apr 2024
Response from Selene B | Customer Service on 20 Apr 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love, love, loved The Royal Sea Aquarium! Everything was top notch and the location was unbeatable!
Stayed 7 nights in Apr 2024
Response from Alejandro S. on 19 Apr 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort..great place for teens! The Olas & Copas Restaurant, which was right next to the resort was fantastic...10/10 on both the resort & restaurant..
Stayed 7 nights in Apr 2024
Response from Angie A. on 16 Apr 2024
Thank you for your preferences, we are glad you enjoyed our hotel, we strive to make our guests feel safe, relax and have a great time with us. We will share your comments with the manager. We hope we can welcome you again.

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its a wonderful venue. Sublime weather. Willemstad is a nice shopping area. I would like to return to Curacao.
Stayed 6 nights in Apr 2024
Response from Selene B | Customer Service on 15 Apr 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

Sylvanna

Stayed 6 nights in Apr 2024
Response from Angie A. on 3 May 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met all our needs
Stayed 7 nights in Apr 2024
Response from Selene B | Customer Service on 13 Apr 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and respecful.
Stayed 2 nights in Apr 2024
Response from Alejandro S. on 12 Apr 2024
Thank you for your preferences, we are glad you enjoyed our hotel, we strive to make our guests feel safe, relax and have a great time with us. We hope we can welcome you again.

10/10 Excellent

Rhonda R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gem of a property. Only 30 rooms on a small private island with private beach. Sea view from every room. Our one bedroom was updated and clean. Full kitchen and large balcony gave a real luxe feel. Easy swim or walk to the other side of the lagoon for lively shops, restaurants and beach clubs. We loved it all. Great snorkeling just outside the lagoon. The 2 big iguanas greet you at breakfast, the dolphins swim by and the cats patrol. Easy shuttle or taxi to town for food, shopping, art, culture, history. Downside: beds were very hard, music and parties too loud and go too late at night from other side of lagoon, a few sandfly bites were annoying, restaurants are on island time so don’t be in a hurry. Overall a real relaxing paradise.
Stayed 7 nights in Mar 2024
Response from Alejandro S. on 12 Apr 2024
Thank you for your preferences, we are glad you enjoyed our hotel, we strive to make our guests feel safe, relax and have a great time with us. We hope we can welcome you again.

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that it is on its own little island seperated from everything else and the much busier resort across the way.
Stayed 2 nights in Mar 2024
Response from Selene B | Customer Service on 7 Apr 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

8/10 Good

Stéphane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to a lot of restaurants and bar. Quiet resort. Needs a little bit of love and care but overall nice!
Stayed 7 nights in Mar 2024
Response from Angie A. on 5 Apr 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property. It met or exceeded all of our expectations. Parking is a little off site, a short walk over a bridge where you can see many beautiful fish. There was always an attendant available to work a gate so that one could drive up the guest services area if needed for loading/unloading. Our room was very spacious and nicely decorated. The cleaning staff were almost a little too clean as they through out an empty bottle we had wanted to take back as a souvenir. We enjoyed breakfast every morning at the restaurant where we over looked the water. We had a wonderful time and would gladly stay there again. Front desk, cleaning and restaurant staff were all very friendly.
Stayed 7 nights in Mar 2024
Response from Alejandro S. on 2 Apr 2024
Thank you for staying with us and for your preference!

10/10 Excellent

Kathryn Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 8 nights in Mar 2024
Response from Selene B | Customer Service on 1 Apr 2024
Thank you for staying with us and for your preference!

8/10 Good

Jannine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location away from all the other
Stayed 4 nights in Mar 2024
Response from Alejandro S. on 19 Mar 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

Christine

Stayed 5 nights in Mar 2024
Response from Angie A. on 5 Apr 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I loved that one side of the site was a beach with the sunrise and the other side was the pool with the sunset. The kitchenette was tiny with a mini bar fridge and nothing for cooking, not even a salad bowl or a kettle
Stayed 5 nights in Feb 2024
Response from Angie A. on 15 Mar 2024
Thank you for taking the time to review your stay with us. We apologize for the issues you encountered during your stay, your comments help us to improve. We hope in the future you can give us another opportunity to welcome you.

8/10 Good

Valerie Van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area on the extreme SE corner of the island. The room was fine, though it advertised kitchen. This was a microwave and the world’s tiniest refrigerator. So our hopes for doing some of our own cooking were reduced to yogurt and heated-up things. What was strange was that even though the cupboards held dishes and silverware and some basic utensils, there was no place to wash these things, other than hauling them to the bathroom. Within walking distance of several restaurants.
Stayed 7 nights in Mar 2024
Response from Alejandro S. on 13 Mar 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

8/10 Good

karina, bronx

Travelled with partner
Liked: Cleanliness, staff & service
Best about it is location location location is awesome
Stayed 3 nights in Mar 2024
Response from Selene B | Customer Service on 11 Mar 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a private beach, with the gorgeous water and opportunities for snorkeling and canoeing. Bedding and pillows awesome, mattress very good. Staff has perfect manners. Manager Chris was totally helpful and supportive. Next to aquarium and mambo beach boulevard. Nice lovely place. Will be back again.
Stayed 5 nights in Mar 2024
Response from Selene B | Customer Service on 10 Mar 2024
Thank you for staying with us and for your preference. We appreciate your feedback and comments.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Angie A. on 6 Mar 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is difficult to compare with other hotels in the area because I have only been to this hotel, but the hotel is very well located, it is in the Mambo Beach area, the hotel is comfortable, ideal to go to rest and disconnect from the city. city and work. The personnel is very friendly.
Stayed 2 nights in Feb 2024
Response from Alejandro S. on 4 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Shilo Hillary, Essex Junction

Travelled with partner
Stayed 6 nights in Feb 2024
Response from Angie A. on 29 Feb 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

6/10 Okay

vicki michelle

Liked: Cleanliness, staff & service
I read the reviews, but I must have overlooked the fact that this is a timeshare. The rooms were average with a regular tub/ shower combo. It felt like a home vs a hotel experience. They a have a late check in and early check out. If you request a later check out you have to pay an extra fee starting at $25. The shuttles to downtown and the grocery store are very convenient. However, the schedule is very limited. Taxi from the resort to punda are $20 each way and $25 after 11pm. It would be great if the shuttle ran more often. There weren’t many interactive activities on the resort. They of course had kayaking and other things you can do independently but there weren’t any exercise classes, beach parties, live music, or anything. Ola’s restaurant was the best part of my experience. The food was delicious and customer service was excellent. The location of the resort was good. It was in walking distance to Mambo beach. Overall, I wouldn’t go back to this resort.
Stayed 5 nights in Feb 2024
Response from Selene B | Customer Service on 25 Feb 2024
Thank you for staying with us and for your preference. We appreciate your feedback and comments.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Alejandro S. on 20 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Beth

Stayed 5 nights in Jan 2024
Response from Angie A. on 13 Feb 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no coffee or breakfast
Stayed 7 nights in Feb 2024
Response from Alejandro S. on 12 Feb 2024
Some rates includes breakfast, however you booked a Accommodation Only - No Meals Included rate. Thank you for staying with us and for your preference. We hope to be able to welcome you again in the future.

10/10 Excellent

KELLY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the proximity to Mambo Beach. Very clean - friendly staff. Restaurant was excellent & we had included breakfast. Could have used a larger fridge. It said kitchenette when in fact it was a bar fridge & a microwave & had to ask for a kettle.
Stayed 16 nights in Jan 2024
Response from Selene B | Customer Service on 11 Feb 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 Excellent

Evgeniya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in/out was easy. All staff is amazing, polite, helpful, friendly. Hotel is clean. Aquarium is next door. Breakfast is included and there are delicious options with a good portions. The beach has chairs. The water goes very deep right away so not great for very little kids or those who don’t swim at all, will need a life jacket. Great pool area. Hotel does offer some free stuff to borrow, we borrowed a pool noodle. There is a free shuttle to a grocery story (min 4 ppl had to sign up), shuttles to downtown. Mambo beach is 5-8 min walk. Overall we enjoyed the hotel. It was clean and quiet.
Stayed 8 nights in Jan 2024
Response from Selene B | Customer Service on 11 Feb 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

2/10 Terrible

Nancy

Disliked: Staff & service, amenities, property conditions & facilities
It was a terrible resort==provided ironing board but no iron, booked a kitchenette but no sink on kitchen ==had to wash dishes in bathtub, provided no shampoo & conditioner & was told to wash my hair with body soap==horrible horrible!! Want to speak with Expedia about this==please contact me
Stayed 7 nights in Feb 2024
Response from Selene B | Customer Service on 10 Feb 2024
Thank you for taking the time to let us know about your recent stay. We truly value all of our guests and are disappointed to hear that your stay did not live up to your expectations. We always encourage our guests to let us know of any needs or issues that they may encounter during their stay. We will make sure management gets in contact with you and we look forward to learning what we can do better in the future.

10/10 Excellent

Janet Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was exceptional beside the sea aquarium. Staff were very helpful and their service excellent. Staff and other guests were welcoming and friendly.
Stayed 10 nights in Jan 2024
Response from Angie A. on 2 Feb 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

2/10 Terrible

katarzyna

Disliked: Property conditions & facilities
This property should never be advertised as a resort/ hotel. It’s a time share property. Needs updating.
Stayed 6 nights in Jan 2024
Response from Selene B | Customer Service on 28 Jan 2024
We're disappointed to read that we didn't meet your expectations during your stay. Even though your personal experience with our resort was not what you expected, we wish you a better travel experience on your next trip.

10/10 Excellent

Shahbaaz

Stayed 2 nights in Jan 2024
Response from Selene B | Customer Service on 22 Jan 2024
Thank you for staying with us and for your preference.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Very pleased with our 6-night stay. Restaurant was so good that we had 4 or our dinners there. Very relaxing, not crowded, staff was very nice and helpful. Shuttles to the market and Willemstad were great. Although we came alone, the other guests were friendly which helped you feel relaxed and "at home". Highly recommend this resort. Friday night at Hemingway's provided an evening of dancing and music that topped off our stay.
Stayed 6 nights in Jan 2024
Response from Alejandro S. on 15 Jan 2024
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.