5/5 Excellent
Verified traveller
Travelled with family
2 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Jade Mountain Resort
Photo gallery for Jade Mountain Resort
Overview of Jade Mountain Resort
VIP Access
Jade Mountain Resort
4.8/5 Exceptional
Guests rated this property 4.9/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- All-inclusive
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
1000 Anse Chastanet Road, Soufrière, 00000
Explore the area
- Anse Chastanet Beach5 min walk
- Marigot Bay91 min drive
- La Toc Beach105 min drive
- Castries (SLU-George F. L. Charles)110 min drive
Choose dates to view prices
About this area
Soufrière
Located in Soufrière, Jade Mountain Resort is on the beach. Fond Doux Estate is a notable landmark, and the area's natural beauty can be seen at Anse Mamin Beach and Anse Chastanet Beach. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
View map
What's nearby
- Turtle Reef - 5 min walk
- Anse Chastanet Beach - 5 min walk
- Anse Mamin Beach - 13 min walk
- Marigot Bay - 91 min drive
- La Toc Beach - 105 min drive
Getting around
- Vieux Fort (UVF-Hewanorra Intl.) - 1 min drive
Restaurants
- Jade Mountain Club — 1 min walk
- Orlando's - 5 min drive
- Captain Hooks - 5 min drive
- Pounty's Pizza - 5 min drive
- Whispers Night Club - 5 min drive
About this property
All-inclusive details
All-inclusive room rates at Jade Mountain Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
24-hour room service
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Awards and affiliations
Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Awards and affiliations
Jade Mountain Resort is listed in the 2018 Travel + Leisure 500.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 33.60-43.20 per person
- 1 restaurant
- 1 bar
- 24-hour room service
Things to do
- Bike rentals
- Fitness centre
- Full-service spa
- Outdoor pool
- Outdoor tennis court
- Sailing
- Scuba diving
- Snorkelling
Conveniences
- Gift shop/newsstand
- Library
- No lifts
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- French
- German
- Spanish
Outdoors
- Beachfront location
- Rooftop terrace
Spa
- 2 treatment rooms
- Aromatherapy
- Ayurvedic treatments
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - Swedish
- Massage/treatment rooms
- Spa open daily
More
- Couples dining
- Smoke-free property
Room amenities
Bedroom
- Bed sheets
- Ceiling fan
- Egyptian cotton sheets
- Hypo-allergenic bedding
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
- Jetted bathtub
- Rainfall showerhead
- Separate bathtub and shower
- Towels
Entertainment
- iPod dock
Food and drink
- Coffee/tea maker
- Free bottled water
- Fridge
Outdoor space
- Patio
More
- Access via exterior corridors
- Desk
- Free local calls
- In-room massage
- Individually decorated
- Iron/ironing board
- Laptop-compatible safe
- Separate sitting area
- Slippers
- Turndown service
Similar properties
See similar properties
Soufrière
5 star
Guest rating 4.5+
Hotel resort
Family-friendly
All-inclusive plan available
Pool
Policies
Check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children 16 and younger are not allowed at this property; all guests older than 16 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: USD 6.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between USD 33.60 and USD 43.20 per person (approximately)
- Airport shuttle fee: USD 100 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Children 16 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Jade Mountain
Jade Mountain Resort
Jade Mountain Resort Soufriere
Jade Mountain Soufriere
Hotel Jade Mountain
Jade Mountain Hotel
Jade Mountain Resort St. Lucia/Soufriere
Jade Mountain St Lucia
Jade Mountain St Lucia
Jade Mountain Resort St. Lucia/Soufriere
Hotel Jade Mountain
Jade Mountain Resort Resort
Jade Mountain Resort Soufriere
Jade Mountain Resort Resort Soufriere
Frequently asked questions
Overall score and ratings
4.8
Exceptional
4.9/5
Cleanliness
4.9/5
Staff & service
4.8/5
Amenities
4.9/5
Property conditions & facilities
5/5 Excellent
Naresh
20 Mar 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
2/5 Poor
Verified traveller
12 Mar 2021
Stayed 1 night in Mar 2021
5/5 Excellent
Verified traveller
Business traveller, Travelled with partner
17 Feb 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2021
5/5 Excellent
Joshua, Indiana
Travelled with partner
3 Feb 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2021