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"Breakfast lady wasn’t friendly. Breakfast was mid at best. No milk was out and the main dish was cereal…Staff (housekeeper Jenny) was knocking on the door 2 hours before checkout and said oh sorry I did not see your do not disturb sign…hotel really run down but they had people working on the roof and some building authority came thru and shut them down for disregarding the safety of your guest and employees. gm Danny plays a good front but he treats and talks to the employees terribly and doesn’t really help anyone and complains when there is a billing discrepancies out Of guests control…"

"Small room. Loved my stay. Clean. Parking can be difficult. Front desk staff is great!"

"Clean and updated room, nice bedding and towels, AC unit works great; just no coffee maker or hair dryer so if these are a must, bring your own. I stayed here to travel in between Hungry Mother and Mt Rogers areas, great hiking and mountain views. Saltwell and Skull Gap are nice overlook areas, also Virginia 16 for Back of the Dragon. Rogers is about 20 min away, as is Hungry Mother, Chilhowie is the perfect small town spot to stay in. "

"Breakfast is wonderful."

"Very nice stay if you are an outdoors enthusiast it is close to many activities and after a day of hiking/fishing this cozy cabin is just the relaxation you need "

"The breakfasts were amazing and the staff are helpful and super nice."

"Very welcoming to pets. And yes, the parking may be feel safe."

"The last 4 times we’ve visited this hotel, the pool has not been in working order. This is a big disappointment for our 4 year old. However this is still the best option in West Jefferson, pool availability notwithstanding "

"Yea"