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"Convenient location near interstate and close to shopping and restaurants. Target is directly across the road as are a few restaurants. Parking seemed adequate. Staff were pleasant and efficient at both check-in/out. While it seemed to be an older property, everything worked ok and my room was clean with no surprises. "

"Nice adaptive reuse of an old mill, candy factory, and grocery building in this complex. The brick buildings gave great atmosphere, and the views were impressive. The themed hotel was fun, and the buildings are well-maintained. Very walkable to shops, restaurants, coffee in Bristol, and convenient to highways for travel/day trips. We ate in the restaurant for breakfast which was kind of pricy with limited options. We also ate dinner there (had BBQ) which was very good. "

"Although it is only 25 years old, the hotel is built on the model of a hotel that stood in the same place 100 years ago. It looks like one of the finer hotels that railroad tycoons built during the 1800s to attract tourist trade. The staff was exceedingly polite and professional. The room was immaculate and very comfortable. We were there to hear a concert at a local venue, which was 5 minutes away. If we had someone studying at East Tennessee STate University, I would imagine no better place to stay. "

"The service at breakfast was great this time. The room was also clean."

"Exactly as expected. Suitably quiet, clean, and comfortable. Average to above hotel breakfast. No complaints. "

"We love this property. Very affordable and clean. Wish there was other outdoor seating besides Gazebo because wood bees had taken over. We have stayed several times when we come to see family and will continue to do so."

"We were celebrating our wedding anniversary and mentioned it at check in. We dropped off our bags headed out and there was a card under the door to wish us a happy anniversary signed by the staff. "

"The stay was fine, the waterfall is amazing, but better directions and knowing what to expect on the trail would make it better."

"Nice"