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Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 36 out of 88 reviews
5 - Excellent 41%
Rating 4 - Good. 40 out of 88 reviews
4 - Good 45%
Rating 3 - Okay. 9 out of 88 reviews
3 - Okay 10%
Rating 2 - Poor. 3 out of 88 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 88 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointed with pool not being open and was dirty in middle of summer. Many sky channels advertised as being available were not. Shower pressure was minimal. Room itself was tidy and sufficient
Stayed 1 night in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and easy place to be in
Stayed 1 night in Dec 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean but i did see a baby cockroach running around in the bathroom. Not that i minded as it probably came in through the window id imagine.
Stayed 1 night in Jun 2021

2/5 Poor

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
If you have business at Whangarei Hospital, the location of this property is perfect, just a 5 min drive down the road. However, the property is very dated, cleanish but in dire need of some TLC. Some of the amenities did not work...eg a wall heater in lounge. The stove in the kitchen needed a really good scrub as did some surfaces.The water pressure is very poor and the temperature of the hot water is minimal. Its shame really because the location is so great.
Stayed 2 nights in May 2021

3/5 Okay

Disliked: Property conditions & facilities, room comfort
Not again
Older building. Room is spacious but the furniture is quite worn. Some noise from the road next to the building and also from the emergency service helicopters which probably fly to the nearby Whangarei Hospital. Because I was still sitting in the car outside my room after check out, I could see through the open door that my bed had been made again, but the sheets had not been changed. However, I don't want to exclude the possibility of a mistake regarding the length of my stay, despite the very manageable number of rooms...
Stayed 1 night in May 2021