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Comfort Hotel Flames Whangerei

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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Minibar, in-room safe, desk, iron/ironing board

Overview of Comfort Hotel Flames Whangerei

Comfort Hotel Flames Whangerei

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationAbbey Caves19 min walk
  • AirportWhangarei (WRE)2 min drive
  • Popular LocationReyburn House8 min drive
  • Popular LocationClaphams National Clock Museum8 min drive

Choose dates to view prices

About this area

Whangarei

Comfort Hotel Flames Whangerei is located in Whangarei. The area's natural beauty can be seen at Abbey Caves and Mair Park, while Reyburn House and Whangarei Art Museum are cultural highlights. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Abbey Caves - 19 min walk
  • Reyburn House - 8 min drive
  • Whangarei Art Museum - 8 min drive
  • Claphams National Clock Museum - 8 min drive
  • Mair Park - 12 min drive

Getting around

  • Whangarei (WRE) - 2 min drive

Restaurants

  • Flames Restaurant — 1 min walk
  • TopSail - 4 min drive
  • Pimarn Thai Restaurant - 7 min drive
  • Jimmy Jacks Rib Shack & Craft Bar - 7 min drive
  • Mokaba Cafe - 7 min drive

About this property

Comfort Hotel Flames Whangerei

4-star Whangarei hotel in Onerahi with free parking
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. All 21 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and flat-screen TVs with satellite channels. Guests will also find balconies, minibars and room service.
Comfort Hotel Flames Whangerei offers 21 forms of accommodation with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:00 AM: NZD 10.00-22.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 8:30 PM
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 20.0 per day.
Cots (infant beds) are available for NZD 10.0 per day

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 10.00 and NZD 22.00 per person (approximately)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Flames International Hotel Whangarei
Comfort Flames Whangerei
Flames International Whangarei
Flames International
Comfort Hotel Flames Whangerei Hotel
Comfort Hotel Flames Whangerei Whangarei
Comfort Hotel Flames Whangerei Hotel Whangarei

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 49 out of 138 reviews
5 - Excellent 36%
Rating 4 - Good. 61 out of 138 reviews
4 - Good 44%
Rating 3 - Okay. 21 out of 138 reviews
3 - Okay 15%
Rating 2 - Poor. 6 out of 138 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 138 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Pillows
Fresh crisp linens, a wonderful welcoming staff and the most beautiful gardens make this hotel a delightful stay anytime. The pillow are perfect and the restaurant food and service are superb. Only drawback is the lack of air conditioning, but with windows open and fan blowing we comfortably listened to the wood pigeons all night.
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Great value, big clean rooms with ensuite bathrooms, views over the bay from most rooms, and easy parking. Would stay again if we find ourselves in the area.
Stayed 1 night in Feb 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautiful view and a lovely meal at the restaurant. Room was very pleasant.
Stayed 1 night in Feb 2021

4/5 Good

Travelled with family
OK
Basic but big rooms. Pool area was closed when we were there in January.
Stayed 1 night in Jan 2021