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"Welcoming staff, comfortable stay"

"Decent breakfast, clean room and fresh sheets. Property not suitable for people who have mobility issues narrow, steep winding stair cases. Would have been safer if someone offered to carry cases to room. Property was interesting as very old, possibly old staging house. Almost centre of town. "

"Very agreeable, traditional hotel in just about the most quintessentially English town you can get. In the town centre and in the right direction if you're coming by train. Will happily return."

"Always enjoy our time here but it was a shock to find that access to the spa is no longer included. Expedia should make this clear on their website as the reviews all say how lovely the spa is butno mention of the £15 per person each day required which puts an additional £60 on an overnight stay if you want to go in when you get there and before you leave."

"The rooms have seen better days and also you get nothing for free in your rooms, i.e. water biscuits, ect"

"Always first rate attention from the staff with excellent food"

"Room wasn't very clean, TV was tiny, tea facilities in wardrobe with no light and clearly there used to be a fridge but removed - Very disappointing. Spa was packed, no beds inside, jets area inside only a 1/3 of it worked. Breakfast was disappointing. I had 2 nights booked but didnt bother staying the second night. Wish I had saved the money and stayed in the Premier Inn behind it."

"Parking with vans can be a issue. Limited parking on site"

"It is old. Worn down. Directly across from the station. "