Westertoren Tours and Activities

We liked that it is centrally located to everything and a block away from the canal. The building is located in a quiet street, so it was quuet which was great because I'm a light sleeper. The room was clean and the bed was comfortable. The staff was super friendly. The room is small so not suitable for 2 people with large suitcases/bags. It doesn't have a closet, and only has a rod with 6 hangers. The bathroom and toilet are in the same space, and it's small too. The shower doesn't have a shower curtain so the floor got a little messy after each shower. No free body soap, shampoo or conditioner. The elevator is also small. It can only accommodate 1 people with a suitcase/backpack or 2 people with no suitcase/backpack. Ameneties in the room: TV with Netflix if you want to log in with your account. No electric pitcher for tea or coffee, refrigerator, or microwave - so you can't make your own food/drink.

Great location, stylish rooms with great touches such as complimentary fresh milk in every room. Plenty of vibe in the hotels lounge too.

Due to our room not being ready for check in the staff went out their way to provide a room upgrade to apologise before we had a chance to say anything. It was very thoughtful and brilliant customer experience.