Family Hotels & Resorts in Western Massachusetts from NZ$145

"Indoor pool was great. "

"Super charming and great location "

"Did not used the pool but everything else was clean "

"I personally loved everything about the hotel. You walked in and it was very clean and the staff was super friendly and very informative. The room was very clean and spacious and the Wi-Fi was fast and there was no buffering. The breakfast was really nice and yummy. There were free, orange juice and 24 hour hot chocolate and coffee which I liked. The hot tub was amazing on my joints and in the hot tub. There was a view of the window that faced the sun so you can see the sunset from inside. The TV channels were nice there is Family Guy or South Park or Futurama to watch if you’re bored. I kinda hoped that there was YouTube on the TV but that’s OK. There is a stove top and a sink and a fridge for you to use which I thought was really neat. And it came with plates and silverware and glasses that you could use and wash which I thought was so nice. My only complaint was that the air conditioner was controlled by the wall thermostat and for some reason it would not cool down the setting would either only allow to turn it on or off or heat. There was no cooling option except for a fan. There was no fan in the bathroom, but that’s OK."

"Breakfast was delicious, the pool was too cold. Overall a good experience. Theres a $100 deposit i wasnt aware of and it seems like it takes more than one day to get it back on the acct. so make sure u keep track of yr acct"

"The lobby was great, the room was clean, comfortable, and quiet. While not the most up to date in terms of style, nothing was worn out. If you want a nice place to stay with great staff for a good price, you can’t go wrong here "

"Great dinner, nice room. Only complaint is that none of the 3 elevators would come to the 6 floor in the morning. It was a long walk with our baggage."

"What a beautiful, unique building. Full of antiques and feels like going back in time. The ride up to my fourth floor room in the 19th century cage elevator was a wonderful touch. Can’t wait to go back again. "

"Staff was nice. The foid was only so so, but it is usually that way with this type of hotel "