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"Expedia…. I accidentally put the wrong dates in for my stay, and I only realised once I’d booked, basically the wrong month.. When I tried to amend it they wouldn’t, they told me to cancel my booking (with no refund) and re book.. so I never actually stayed and the hotel got paid tegardless"

"This is an ideally located property, with great staff, great food and wonderful rooms."

"all good, friendly staff, lovely room and the dog even had his own bed "

"Breakfast menu limited. Parking OK but expensive. Room clean but small and cold - we requested a heater but it didn’t arrive on the first night, so we only had it on the second. Staff were very helpful."

"Stayed in 21 and had no hot water bed was horrid No drinking water "

"Really nice stay here, the pod was clean, modern, comfortable, and warm with parking right beside the pod. Would definitely stay here again with the kids as was fun. "

"The food was good although not hot at times, the winter dinner menu was acceptable but not to our taste. The hotel was completely dog friendly, slightly dated in places but we would stay there again."

"The room was comfortable and the staff were pleasant and professional, however I was left wanting for breakfast. It had the standard cereal and pastries but the cooked breakfast only had sausage, bacon, scrambled egg and beans"

"We were not able to check in as there was a problem with the room. We were not notified before arriving at the property, despite receiving a revised room number/check in info on the morning of our expected arrival. Communication was not great, and whilst we were provided another alternative accommodation, I have not heard back from the hotel since. "