The staff were really heloful and the room was warm and comfortable
Location, breakfast, clean rooms and a large selection of TV channels were good. Staff were kind.
Room was warm, clean and comfy. Staff happy and polite. Will definitely stay again
Lovely friendly staff, warm, comfortable and tidy - and everything we needed. Would stay again.
Unlike most motels the Grosvenor did provide shampoo. Reception was messy i.e. cluttered with unnecessary paraphernalia - it just didn't look professional.
Great location (very central) with safe car parking.
Property was fine but should have asked for downstairs room.
We had a one bedroom suite, so the privacy curtain was great for traveling with a couple and a single person. The kitchenette was great to prepare small meals. Does not seem brand new, some weathering in the property, but overall, clean and comfortable.
Pool was not heated and the spa was not warm enough