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Reviews of At Home A Palazzo

At Home A Palazzo
Racchetta 3764, Cannaregio, Venice, VE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 83 reviews" "
Rating 8 - Good. 17 out of 83 reviews" "
Rating 6 - Okay. 6 out of 83 reviews" "
Rating 4 - Poor. 1 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The host Rosa is warm and gracious, very knowledgeable. Breakfast was lovely. This B&B is a 4 story walk up with wide marble stairs. Not for the physically challenged.
Stayed 1 night in Oct 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staying in a beautiful palazzo. Our hosts were great and Rosa was very helpful and caring. The area of Cannaregio is amazing and our location was central and very easy to reach from the airport.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Traveler, Flagstaff, AZ

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful introduction to Venice: easy access by ferry from Marco Polo airport, gracious hosts, lovely room, and large spacious bathroom. The only negative was three very long flights of stairs to reach the facility.
Stayed 1 night in Apr 2019

10/10 Excellent

Shrubabati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely hosts, gorgeous room
The property is quite close to Fondamente Nuove Alilaguna stop which makes it convenient to reach from the airport. The property is located in a quiet neighborhood of Cannaregio. Rosa was very hospitable. We stayed in the gorgeous and airy library room. We didn’t mind the 80 stairs, but people with mobility issues will face difficulty. If you want to stay in a ‘palazzo’, this is very much recommended.
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness
Did not tell us in advance about availability of electric winch to lift suitcases up four floors. They were somewhat limiting re electricity and hot water. The place is lovely. The proprietors were very solicitous about the food for the continental breakfast.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't expect a bed and breakfast, but more of a hotel so were pleasantly surprised to find out we had a bedroom on the fourth floor of a lovely couple's palace. We spent two nights in their home and enjoyed our time in Venice.
Stayed 2 nights in Sep 2018

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Venice do as Venetians!
We really enjoyed the intimate atmosphere of this place. It is located at the top floor of an old (1300) Venetian palace and in close proximity of most attractions albeit away from the crowded tourist areas. It is surrounded by canals and it is very quiet in the night, allowing for a good rest after a day walking through Venice. We had the library room and it is fantastic with views on Venice rooftops, as well as sleeping surrounded by hundreds of books, both new and especially old. A pleasure to just go through some of them. Definitely a place to try to taste the real Venetian way of life!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Details
The accommodation should more accurately be referred to as B and B; there was no main dining room or bar and the public area was primarily used by the family. Finding access to the accommodation was a real challenge; the only sure way was to use the Street name and the Building Number; be aware that there is no name on the outside of the premises and the picture advertising the property shows the back of the building and does not reflect the views from the bedrooms. The breakfasts were limited with tea, coffee, cereal, croissants, toast and jam/marmalade.Finally, be aware that the accommodation is on the top floor can only be accessed via a staircase with about 100 steps! On the positive side, the hosts were extremely kind and helpful - nothing was too much trouble. Inside the accommodation the main entrance, lounge and dining area was magnificent with stunning views from the far end overlooking the canals and across to the Dolomites..
Stayed 4 nights in Oct 2017

10/10 Excellent

Kerry & Rick, Portland, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the Grand Canal
Rosa and Paolo were warm and inviting. We felt honored to have shared their lovely home. They did not push conversation on us, but gladly interacted when we asked to interact. Our room was quiet and furnished in a way that we could choose to have a comfortable day reading or lounging. The dressing room and bathroom were spacious! Rosa found an electrical adapter that fit our European all in one electrical adapter so that we could charge our electronics. Knowing we were leaving prior to the state breakfast time, Rosa accommodated us by preparing juice and freshly made croissants the night before and placing them in our room for the morning!
Stayed 2 nights in Sep 2017

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracious hosts.
We (3 couples) stayed one night in Venice. There are only 3 rooms, so we had the place to ourselves. We were able to leave our bags as soon as we arrived in Venice. The next morning Rosa served a lovely breakfast with great coffee. We were also able to leave our bags until it was time to take the train back to Florence. I would stay again.
Stayed 1 night in Sep 2017

8/10 Good

Trudie , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location to explore Venice
Gorgeous Villa to emerse yourself in the style & feel of Venice. The owners are lovely & will try to help you with anything needed. No air conditioning but Rosa put a large fan in our room so we were comfortable overnight. Breakfast was nice in a stunning room & traditional music playing each morning. Only negative is the 80 stairs you have to climb to reach the top floor but worth it for everything else you do get.
Stayed 4 nights in May 2017

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable stay 'At home a la palazzo' - Rosa the host could not have been more attentive and made us feel most welcome. Great location near to both the airport/islands boat and a Grand Canal waterbus stop in the opposite direction. Neighbourhood safe, clean and quiet with shops, restaurants and cafes close by. Beware however living on the third floor in a a Venetian appartment means lots of stairs - this is not an appartment for anyone with walking difficulty.

10/10 Excellent

Diane, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet area easy access from airport
Wonderful b and b. Hosts Rosa and Paolo charming. Ample breakfast clean quiet and comfortable. Quite a few stairs to climb so not suitable for infirm.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location, but be aware of the situation.
Well.... I wish I could say this place was wonderful, because the owners were very nice people, but I feel I must be honest in order to give other travelers the correct view. Location was great- in quieter more residential Cannareggio neighborhood, about halfway between the Ca D' Oro vaporretro stop on the grand canal, and Fondamente Nove on the lagoon side. This is not, however the place for anyone who needs any kind of "hand-holding", such as suggestions on what to do, or activities. The owners interact very little with the guests. You will get no help with your luggage either, and there are 80! Steps up to the apartment. Breakfast is only croissants, toast, stale cereal, plain yoghurt, and tea or very bad coffee. No fresh fruit or meats and cheeses. While our room was spacious and comfortable, the bathroom was the opposite. I am not exaggerating when i say that you have to put the hot water on and go read a magazine before it warms up (warm not hot) to a degree possible to take a lukewarm shower in the dribble coming out of the nozzle. Impossible to do more than just get wet- hair washing out of the question. I truely dont have a clue why all the great reviews, except maybe people dont want to hurt the feelings of the really very sweet and well meaning owners.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel, close to the centre of Venice.
A large, clean and welcoming family home, with large en-suite rooms available for booking. Rose is the very friendly owner/manager and very helpful. Great breakfasts too. The perfect place to base your visit.

10/10 Excellent

martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here to feel like part of the family
You really feel like "At home A Palazzo" when you stay here. Super nice Innkeepers. Very clean! Yummy breakfast! You feel immersed into Venice looking out of your window in the evening after exploring the city all day!

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing building and room, wonderful hosts!

10/10 Excellent

Patricia, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous
This is a wonderful B&B in a Venetian palace. The host is charming and accommodating. The space is extremely clean, bathrooms lovely, and sitting room comfortable and home-y. We highly recommend this place and will return anytime we are in Venice. Note that the B&B is on the fourth floor of a 14th century (or older...) palace so there are no elevators.

10/10 Excellent

Andrea, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Venice
Rosa is a warm and helpful host. The property itself is beautifully decorated and well kept, our room was large, clean and comfortable, and the location suited us well. It is close to a vaporetto stop, though we mostly walked into the centre, and it is in a very quiet side street. Thank you Rosa for a great stay in Venice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sue, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden gem
A very special hotel for those who appreciate good hospitality and comfort. You really do feel like part of the family and can easily relax in this very grand building. Rosa, our host was amazing, her English was good and her enthusiasm for Venice was very much appreciated.

10/10 Excellent

Shirley, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay!
Rosa and Paulo were the most lovely hosts. Safe, comfortable and clean. There's no air conditioning, but the place is in an old palace that has been restored. It's absolutely a great location in Venice! Prior to arriving, I had questions about our stay. When I phoned, Rosa and Paulo answered my questions. In addition, they wrote a personal follow-up email to allay my concerns. Just a lovely experience for us all!

10/10 Excellent

René, Charlotte, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful accommodation in sync with old Venice
Wonderful place. It was like a museum, decorated with beautiful antique pieces. Maria and Paulo, the owners, we welcoming and gracious hosts. There are only five rooms for rent; we were given the library, a room lined with bookcases and filled with beautiful old books. The only down side was having to carry the luggage up three flights of stairs.

2/10 Terrible

Richard, Cape Town

Disliked: Staff & service, property conditions & facilities, room comfort
Not a hotel, a smal B&B only
The B&B is on the third floor ,no lift, no help for luggage ,no Aircon, no view. We had real difficulty getting our suitcases up. No signboard outside , difficult to find. Not to be recommended (for elderly people ) at all.

10/10 Excellent

Paula and Al, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on quiet street
Lovely large room and bathroom - very comfortable. Enjoyed spending time in the common living area of this palazzo which was filled with historical documents and items. Easy walk to shops and sights and five minutes to Fondamenta Nuove on our last morning in order to catch the Alilaguna waterbus to the airport. Very gracious hosts.

10/10 Excellent

Derek Richardson, Castle Rock, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Venice Gem
Excellent hotel just 10 minute walk from Venice train station. Run by lovely husband and wife team. Just make sure you have address and GPS, there are no big signs, you need to ring bell to be let in. However, once in the hotel is excellent. The owner makes a wonderful and rather large breakfast as well. Definitely a great hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice home-style hotel.
We had a great experience there. The owner Rosa was very nice and our breakfast was good. Just put in mind that you need to pay by cash.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely apartment close to Foundamenta Nova
Very warm hosts. great experience. good restaurants close by

10/10 Excellent

Jennifer, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An authentic Venetian experience
Staying at At Home A Palazzo was like visiting the Italian aunt I never had; our host and hostess were charming, with very good English skills. Staying in the third floor of a 14th century palazzo, with the sound of water lapping at the first floor entrance and an incredible view of Venice outside the window was a great experience. We had two bedrooms and a private bathroom for our family of four, and the rooms were spacious and nicely furnished. The common room was huge, with views of the lagoon, and more lovely furnishings. Breakfast was incredible; be sure to try the homemade yogurt! Everything was very clean. Our bed was quite firm. The only negatives were climbing the stairs with luggage (what a workout!) and our shower was starting to wear out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience
At Home a Palazzo is a wonderful place -- it's the top floor of a very old palazzo, with wonderful views of the Venetian roof tops. Our room, the library, was spacious, beautiful, clean, filled with natural light and a great collection of art and literature books. You are also welcome to use the grand main room of the apartment, which truly is palatial and comfortable. Rosa, the owner, is gracious, friendly, helpful. I have already recommended this place to my friends, and will stay here whenever I return to Venice.

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
We had a perfect stay, thank you very much, Rosa!
Stayed 2 nights in Oct 2021

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Formidable et chaleureu!
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pluspunten : - goede ligging - heel mooie accomodatie ! - vriendelijke gastvrouw - mooie, grote kamer - naar Italiaanse normen bij B&B : goed ontbijt minpunten : - 80 trappen hoog maar daar is niets aan te doen...
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre Ikéa,au dernier étage du musée Casanova que l’on présente sur les sites Accueil charmant après avoir monté 6 escaliers monumentaux Petit déjeuner terrifiant :café brûlé,yaourt tourné,tranches de pain grillées et jus d’orange en boîte Sympathique mais mieux ailleurs pour moins cher
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idéalement situé proche de la place San Marco et très calme cet établissement est une adresse à connaître pour se poser et visiter Venise.
Stayed 4 nights in Apr 2019

10/10 Excellent

Giacomo, Barcelona, ES

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excelente, lugar bonito, dueños muy simpáticos y amables, habitación muy grande.
Stayed 2 nights in Mar 2019

10/10 Excellent

Gabriel, Bruxelles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil et cadre
Un accueil chaleureux, dans un décor authentique et de bon goût.
Stayed 2 nights in Sep 2018

8/10 Good

Volker, Schweinfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral aber ruhig mit familiärer Atmosphäre
Sehr gute Lage für Ausflüge zu Fuß, mit der Gondola (Einstieg S. Felice), auf dem Canale Grande (Linie 1, Station Ca' d' Oro) und nach Murano (Linie 4.1 und 4.2, Station Nove). Zentral aber dennoch ruhig. Traditioneller Palazzo mit hohen Räumen in privater Familienatmosphäre. Rosa und Paolo sind sehr freundlich und hilfsbereit! Da sich die Zimmer im 3. Stock befinden, sind sie schön hell. Seit kurzem gibt es auch einen Lastenaufzug für das Gepäck im Haus! Leicht zu finden, wenn man weiß, dass das Museum d' Casanova in diesem Palazzo untergebracht ist.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B muy bonito en un antiguo palacio. Dueños muy simpáticos. ¡Muy recomendable!
Stayed 3 nights in May 2018

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imponerande
Allt som hade med boendet att göra var fantastiskt bra!

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos hicieron sentir como “en casa”
Muy buena experiencia, la hospitalidad mil puntos. La llegada nos asustó un poco, llegamos de noche, en Vaporeto y como todo Venezia, la entrada un tanto freacky, pero una vez en el lugar te quedas maravillado.
Stayed 2 nights in Dec 2017

10/10 Excellent

Barbara+Michael, Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschön. Persönlich. Zentral.
Sehr familiär gestaltetes, großes Zimmer mit Bücherwand, großzügiges Bad mit Garderobevorraum,weiträumiger Salon, in dem das ( klassisch italienische) Frühstück serviert wird. Ganz besonders auch die herzliche und unkomplizierte Gastfreundschaft des Betreiberpaares, mit denen sich auch auf Englisch bzw Deutsch plaudern ließ. Amüsant der Blick ins Gästebuch ( viel Originelles, von der koreanischen Sängerin Iu bis zu Joko Ono) Die Lage ist zentral , zur einen Seite Blick auf den Canale, zur anderen der Eingang in einem verträumten Gässchen. Am Anreisetag früher zu kommen bzw. am Abreisetag etwas länger zu bleiben war kein Problem. Einzig für gehbehinderte Personen kann der dritte Stock ein Problem sein. (Koffer ließen sich allerdings mit einem Lastenkran hochziehen) Beim nächsten mal in Venedig - hoffentlich wieder hier!
Stayed 2 nights in Nov 2017

10/10 Excellent

anna , milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima esperienza Posizione. Location. Accoglienza Perfetto
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
古典的房间，热情的主人。
住在14世纪的房子里本身就是享受，房间装修又非常古典。女主人给了我们热情的招待，她特别喜欢小孩，抱了好几次我们四岁的宝宝。早餐比较简单，但是女主人帮我们播放了音乐，阳光正好照进餐厅，整个早餐氛围非常好。位置不在闹市区，但是离圣马可教堂和Basilica dei santi非常近。女主人是此行遇到最热情的！
Stayed 1 night in Oct 2017

8/10 Good

Nelson

Liked: Cleanliness, staff & service
Bom
Hotel caseiro muito bom, únicos problemas que não tem elevador e o box do banheiro é muito pequeno.
Stayed 3 nights in Oct 2017

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

8/10 Good

pascale

Liked: Cleanliness, staff & service, property conditions & facilities
Très beau bâtiment datant du 14ème siècle. Chambres au 3ème étage avec quelques problèmes d'arrivée d'eau dans les sanitaires.
Stayed 4 nights in Oct 2017