Indoor pool, outdoor pool

Reviews of Arte Spa & Park Hotel

5 out of 5
Arte Spa & Park Hotel
Ul.Yundola 200, Velingrad

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 39 reviews" "
Rating 8 - Good. 14 out of 39 reviews" "
Rating 6 - Okay. 1 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Aleksandra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has everything, t they have thought of every single detail from baby food in the restaurant, robes for children and adults, to kids indoor play area supervised 9am to 10pm... and you can leave your child while having breakfast or dinner. Very well organized, great pools and food, walking to trails in the forest. My kids didn't want to leave
Stayed 5 nights in Jun 2023

8/10 Good

Hristo

Stayed 2 nights in Mar 2023

10/10 Excellent

Violeta vicheva

Stayed 1 night in Jul 2022

10/10 Excellent

Marina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection of quality food for the breakfast and dinner buffet. Very courteous staff and wonderful service. A lot of spa activities. However most of the spa staff can’t do proper massage. I had the worst reflexology- pretty much it was just spreading the oil on my feet. Only Angel is worth booking.
Stayed 4 nights in Jun 2022

10/10 Excellent

Geoffrey

Stayed 2 nights in Apr 2022

10/10 Excellent

Hristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

Stayed 4 nights in Jan 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

IVA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great!!!! The spa was fantastic. We will back again soon
Stayed 3 nights in Sep 2020

10/10 Excellent

Nathanael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with great SPA facilities
Stayed 3 nights in Jul 2020

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay for relax and spa. The range of spa facilities is great, the pool is very clean and the staff is very friendly.The location is great - close to a pine forest which makes air fresh, especially in the nights.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time. Excellent service and food, as well as friendly and helpful staff. Thank you to everyone who made our holiday unforgettable, especially to Dimka Milusheva - SPA manager. We highly recommend Arte hotel and will definitely return.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2019

10/10 Excellent

Jan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities. Family friendly. Helpful staff. Amazing value for money. Fantastic location; not necessarily the hotel but Velingrad itself.
Stayed 6 nights in Jul 2019

10/10 Excellent

Petrunka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel that justifies its stars and rates.
Great hotel, fantastic staff. I will definitely go back.
Stayed 5 nights in Jun 2019

8/10 Good

Mariyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Good place, but have to do with the food!
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very good Spa facilities. I forgot my toothbrush, but this five-star hotel did not provide.
Stayed 2 nights in Mar 2019

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than perfect
Amazing place, amazing staff, we had more than a pleasant stay. Really impressed by the organization. Really good food at breakfast and dinner. One of the best places we have been into. Bravo!!!!!
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

GIL

The best place in Velingard
Amazing Staff and beautiful hotel. Everything was great and it's a really family friendly place. Thanks for an awesome vacation!
Stayed 2 nights in Aug 2018

10/10 Excellent

Mariyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaizing place!
The hotel, the restaurant, the SPA center and the staff were excellent:)
Response from Hotel Management on 9 May 2018
Dear Mariyana, thank you very much for staying with us. We appreciate your time to share positive feedback and give us your comments regarding your vacation experince. Your appraisal of our efforts is of great value to the entire team - this is how we find inspiration to be always looking for ways to improve our work. Thank you once again, we would love to see you back as our regular guest. Best regards, Arte Spa&Park Hotel team.

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel!
The stay in hotel Arte was wonderful! The service is great, always with a smile. The food is delicious and fresh. The pools are great for adults as well as for small children. There are a lot of facilities and activities for small children. Best hotel ever! I will come back in the future!
Response from Arte Spa&Park Hotel Management on 9 May 2018
Dear Yael, thank you so much for trusting us with your most valuable time - the family vacation. We are happy we not only met your expectations, but also had the chance to add extra value to your holiday experience with the help of every member of our devoted and friendly team. We would love to welcome you again in future. Best regards, Arte Spa&Park Hotel team.

8/10 Good

Merin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really helpful and polite staff, nice pool area and spa facilities. Good restaurant, well organized, excellent breakfast. The only ‘problem’ is the functionality of the room furniture - not as convinient as I would like.
Response from Arte Spa&Park Hotel Management on 9 May 2018
Dear valued guest, thank you for staying with us. We are more than happy you had great time and enjoyed our restaurant and all the SPA facilities available for our guests. We rely strongly on guest feedback and have definitely taken your comments regarding the room furniture in consideration. We would appreciate the opportunity to have you back as our regular guest. Wishing you all the best, Arte Spa&Park Hotel team.

8/10 Good

Savas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lobi deki oturum alanı az. Geniş bir alan olmali.
Stayed 3 nights in Jan 2023

8/10 Good

Beyhan

Stayed 2 nights in Jan 2023

8/10 Good

Reha

Stayed 1 night in Nov 2022

10/10 Excellent

IRINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Savas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel çok temiz ve güzeldi. En büyük eksiklik akşam oturma ve aktivite sıkıntısı oldu. Müzikli bir cafe bar olabilirdi. Dev ekranlı bir oyun salonu..
Stayed 3 nights in Nov 2019

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Vitalii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מצויין
מלון יפה. בריכה חמה עם מים מינרליים טבעיים.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Υπέροχο ξενοδοχείο για ξεκούραση
Ένα υπέροχο ξενοδοχείο για ξεκούραση.Το δωμάτιο ήταν καθαρό και ευρύχωρο.Το σπα πλήρες και καθαρο.Το φαγητό πολυ καλό και ο μπουφές πλήρες και ποιοτικός.Στο χώρο του ξενοδοχείου υπήρχε επίσης παιδότοπος, κομμωτήριο,είδη δώρων και ηλεκτρονικα παιχνίδια.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Jenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God mad - godt hotel
Stayed 2 nights in Oct 2018

8/10 Good

Batya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון ספא נקי ושקט
הגענו למלון במטרה לנוח ולהנות מהבריכות והספא. הספא עצמו נחמד, כולל חדר כושר קטן . היינו במלון 5 לילות , חצי פנסיון. ארוחת בוקר וערב , טובות , לא מתאימות לצמחונים/ טבעונים , בגלל חוסר במנות כאלה. בארוחת ערב , אין שתיית מים בכלל , רק בתשלום!!! במלון ספא רצוי שמים יהיו נגישים וחופשיים במהלך כל היום. אין שתייה חמה בארוחת ערב. לשמחתי קבלתי קומקום לחדר , אך מן הראוי שיהיו בחדרים ערכות קפה/ תה/ חלב
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekte Auszeit mit Kindern
Super kinderfreundliches Hotel. Großer SPA Bereich mit unterschiedlichen Textil-Saunen. Essensbuffet war hervorragend.
Stayed 2 nights in Sep 2018