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This hotel has everything, t they have thought of every single detail from baby food in the restaurant, robes for children and adults, to kids indoor play area supervised 9am to 10pm... and you can leave your child while having breakfast or dinner. Very well organized, great pools and food, walking to trails in the forest. My kids didn't want to leave
Great selection of quality food for the breakfast and dinner buffet. Very courteous staff and wonderful service. A lot of spa activities. However most of the spa staff can’t do proper massage. I had the worst reflexology- pretty much it was just spreading the oil on my feet. Only Angel is worth booking.
Perfect place to stay for relax and spa. The range of spa facilities is great, the pool is very clean and the staff is very friendly.The location is great - close to a pine forest which makes air fresh, especially in the nights.
We had a lovely time. Excellent service and food, as well as friendly and helpful staff. Thank you to everyone who made our holiday unforgettable, especially to Dimka Milusheva - SPA manager. We highly recommend Arte hotel and will definitely return.
Amazing place, amazing staff, we had more than a pleasant stay. Really impressed by the organization. Really good food at breakfast and dinner. One of the best places we have been into. Bravo!!!!!
Daniela
Stayed 3 nights in Mar 2019
8/10 Good
Verified traveller
13 Dec 2018
Liked: Cleanliness, staff & service
Disliked: Room comfort
Verified traveller
Stayed 2 nights in Dec 2018
10/10 Excellent
GIL
23 Aug 2018
The best place in Velingard
Amazing Staff and beautiful hotel.
Everything was great and it's a really family friendly place.
Thanks for an awesome vacation!
The hotel, the restaurant, the SPA center and the staff were excellent:)
Mariyana
Response from Hotel Management on 9 May 2018
Dear Mariyana,
thank you very much for staying with us. We appreciate your time to share positive feedback and give us your comments regarding your vacation experince. Your appraisal of our efforts is of great value to the entire team - this is how we find inspiration to be always looking for ways to improve our work.
Thank you once again, we would love to see you back as our regular guest.
Best regards,
Arte Spa&Park Hotel team.
The stay in hotel Arte was wonderful!
The service is great, always with a smile. The food is delicious and fresh. The pools are great for adults as well as for small children. There are a lot of facilities and activities for small children. Best hotel ever! I will come back in the future!
Yael
Response from Arte Spa&Park Hotel Management on 9 May 2018
Dear Yael,
thank you so much for trusting us with your most valuable time - the family vacation. We are happy we not only met your expectations, but also had the chance to add extra value to your holiday experience with the help of every member of our devoted and friendly team. We would love to welcome you again in future.
Best regards,
Arte Spa&Park Hotel team.
Really helpful and polite staff, nice pool area and spa facilities. Good restaurant, well organized, excellent breakfast.
The only ‘problem’ is the functionality of the room furniture - not as convinient as I would like.
Merin
Response from Arte Spa&Park Hotel Management on 9 May 2018
Dear valued guest,
thank you for staying with us. We are more than happy you had great time and enjoyed our restaurant and all the SPA facilities available for our guests. We rely strongly on guest feedback and have definitely taken your comments regarding the room furniture in consideration.
We would appreciate the opportunity to have you back as our regular guest.
Wishing you all the best,
Arte Spa&Park Hotel team.
Ένα υπέροχο ξενοδοχείο για ξεκούραση.Το δωμάτιο ήταν καθαρό και ευρύχωρο.Το σπα πλήρες και καθαρο.Το φαγητό πολυ καλό και ο μπουφές πλήρες και ποιοτικός.Στο χώρο του ξενοδοχείου υπήρχε επίσης παιδότοπος, κομμωτήριο,είδη δώρων και ηλεκτρονικα παιχνίδια.
הגענו למלון במטרה לנוח ולהנות מהבריכות והספא. הספא עצמו נחמד, כולל חדר כושר קטן . היינו במלון 5 לילות , חצי פנסיון. ארוחת בוקר וערב , טובות , לא מתאימות לצמחונים/ טבעונים , בגלל חוסר במנות כאלה. בארוחת ערב , אין שתיית מים בכלל , רק בתשלום!!! במלון ספא רצוי שמים יהיו נגישים וחופשיים במהלך כל היום. אין שתייה חמה בארוחת ערב. לשמחתי קבלתי קומקום לחדר , אך מן הראוי שיהיו בחדרים ערכות קפה/ תה/ חלב