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"Very nice and friendly owner 😊"

"Really helpful and polite staff, nice pool area and spa facilities. Good restaurant, well organized, excellent breakfast. The only ‘problem’ is the functionality of the room furniture - not as convinient as I would like. "

"I recommend Hotel Elbrus Spa !"

"Nice rooms, friendly staff, good spa"

"Wonderful place for relaxing "

"Nice and beautiful place to relax"

"The room was big enough for 3 people and very clean and had everything we needed for our stay. And the location was excellent, in walking distance of great restaurants and the gondola. The staff were wonderful, so friendly and helpful."

"The room was big and clean."

"hotel calme,un peu à l'écart du centre ville. les équipements sont un peu limite...notament la douche qui inonde à chaque fois la salle de bains connexion wifi pas toujours de qualité"

"Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!"

"Good hotel to stay in Bansko. The room is big, spacious, bright. Swimming pool it's good, everywhere is clean 👍 Breakfast is very good ! We will be back 🙂 "

"Location very close to ski facilities and mountain tracks. Very friendly staff. Nice outdoor relaxation area. The window view depends on the room. "

"Hot tubs weren't open but pool was and it was very nice. Breakfast is sufficient. Front desk staff nice. Good value."

"The host Daniel was extremely helpful and assisted us with everything. Location of the hotel is great, everything is a few minutes away walking. "

"Location was spot on, staff very helpful generally an excellent stay "

"Nice facilities and excellent location"

"Decent hotel, close to the ski slopes. It's not exceptionally fancy but the SPA area was nice and the apartment was spacious and comfortable"

"good place - excellent breakfast, clean and worm we liked it! "