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Hilton Vancouver Metrotown
4.0 star property

Upscale suburban hotel, walk to Metropolis at Metrotown
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hilton Vancouver Metrotown

Photo gallery for Hilton Vancouver Metrotown

Exterior
Terrace/patio
Hypo-allergenic bedding, down duvets, in-room safe, desk
Daily full breakfast (CAD 32 per person)
Lobby

Overview of Hilton Vancouver Metrotown

Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
The price is NZ$347
Price available on 28/4/2024

Check out the area

Map
6083 McKay Ave, Burnaby, BC, V5H2W7
  • Popular LocationCrystal Mall1 min walk
  • Popular LocationJJ Beans1 min walk
  • Popular LocationVancouver, BC (XEA-Vancouver Pacific Central Station)13 min drive
  • Popular LocationVancouver Pacific Central Station24 min drive
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Room options

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Down duvet
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Parlor)

Room (Parlor) | Living area

Room (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Down duvet
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Executive Level

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Executive Level

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Shower)

Room, 1 King Bed (Shower)

Room, 1 King Bed (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Business Lounge Access

Executive Room, 2 Queen Beds, Business Lounge Access

Executive Room, 2 Queen Beds, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Hypo-allergenic bedding, down duvets, in-room safe, desk

Executive Suite, 1 King Bed, Business Lounge Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Burnaby

In the entertainment district, Hilton Vancouver Metrotown is in Metrotown, a walkable area in Burnaby with good shopping. Metropolis at Metrotown and Granville Island Public Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and Capilano Suspension Bridge. Looking to enjoy an event or a match? See what's going on at BC Place Stadium or Rogers Arena. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.
Visit our Burnaby travel guideOpens in a new window

What's nearby

  • Crystal Mall - 1 min walk
  • Metropolis at Metrotown - 4 min walk
  • BC Place Stadium - 15 min drive
  • General Motors Place - 15 min drive
  • Canada Place Cruise Ship Terminal - 16 min drive

Getting around

  • Metrotown Station - 5 min walk
  • Vancouver Rocky Mountaineer Station - 13 min drive
  • Vancouver International Airport (YVR) - 29 min drive

Restaurants

  • Cactus Club Cafe Station Square - 2 min walk
  • Marble House Eatery - 2 min walk
  • Tim Hortons - 3 min walk
  • Grand Crystal Seafood Restaurant - 2 min walk
  • Shanghai Dimsum House Ltd. 白玉兰麵家 - 2 min walk

About this property

Hilton Vancouver Metrotown

Upscale eco-certified hotel refurbished in 2019 and located near Metropolis at Metrotown
Located close to Simon Fraser University and Rogers Arena, Hilton Vancouver Metrotown provides a terrace, shopping on-site and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Time and Place, offers breakfast, lunch, dinner, light fare and happy hour. In addition to a bar and a gym, guests can connect to free WiFi in public areas, with a speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and smoke-free property
  • A reception hall, wedding services and a ballroom
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 283 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free Internet and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down duvets and free cots/infant beds
  • Bathrooms with designer toiletries and hairdryers
  • 55-inch LCD TVs with cable channels
  • Fridges, on-request microwaves and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 21 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 29 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM–10:00 AM for a fee: CAD 32 for adults and CAD 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (15,425 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • In-room accessibility
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Renovated entire property - April 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from April 7 2024 to April 13 2024 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of CAD 55.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lb per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately CAD 32 for adults and from CAD 16 for children
  • Fee for in-room wireless Internet: CAD 0 per stay (rates may vary)
  • Covered self-parking fee: CAD 21.00 per night (in/out privileges)
  • Valet parking fee: CAD 29.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Free WiFi in public areas has a 1-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Frequently asked questions

Does Hilton Vancouver Metrotown have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM. The swimming pool will be unavailable from April 7 2024 until April 13 2024 (dates subject to change).

How much does it cost to stay at Hilton Vancouver Metrotown?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Hilton Vancouver Metrotown on 28 Apr 2024 start from NZ$346.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Vancouver Metrotown pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 75 lb per pet. There's a fee of CAD 55.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Vancouver Metrotown?

Self-parking is available for CAD 21.00 per night. Valet parking is available for CAD 29.00 per night.

What time is check-in at Hilton Vancouver Metrotown?

Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of CAD 25 (subject to availability).

What time is check-out at Hilton Vancouver Metrotown?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hilton Vancouver Metrotown located?

Located in Metrotown, this eco-certified hotel is 0.2 mi (0.4 km) from Metropolis at Metrotown, and within 9 mi (15 km) of BC Place Stadium and Rogers Arena. Canada Place Cruise Ship Terminal and Robson Street are also within 9 mi (15 km). Metrotown Station is 5 minutes by foot and Patterson Station is 9 minutes.

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1002 reviews" "
Rating 8 - Good. 303 out of 1002 reviews" "
Rating 6 - Okay. 87 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff specially front desk and bellman.
Stayed 2 nights in Apr 2024

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy to access hotel. No complaints.
Stayed 5 nights in Apr 2024

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and a very close walk to the mall. The staff were great :) at check in and in the breakfast buffet. The room had a pretty nice view, and it was clean! Nice layout! The pool is an outdoor lane pool, so not very much fun for kids. Overall, it was a nice visit, thank you!
Stayed 1 night in Mar 2024

10/10 Excellent

Amelie Diane

Stayed 3 nights in Mar 2024

10/10 Excellent

Kaylon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is quiet and clean, the staff were fantastic
Stayed 1 night in Mar 2024

10/10 Excellent

Yee Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel sits in a busy area, you can get to pretty much everything, supermarkets, pharmacies big or small eatery and much more. Parking space is very tight for a large size vehicle
Stayed 5 nights in Mar 2024

4/10 Poor

Melanie

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Costumer service was terrible. Extremely disappointing experience. Front desk staff was not helpful and unfriendly .
Stayed 1 night in Mar 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People was friendly. All around was a very good experience. Will come back again
Stayed 1 night in Mar 2024

6/10 Okay

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was super busy thus the cleaning staff couldn’t keep up. Our room had hair all over, a toothbrush and comb found on the floor etc
Stayed 2 nights in Feb 2024

6/10 Okay

Teena K

Travelled with partner
The internet was hard to connect or wasn’t strong enough for me to log on
Stayed 2 nights in Mar 2024