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"The room was nice and clean, breakfast was good, staff was friendly and helpful. "

"All the staff, especially the concierge John, were extremely friendly and helpful. John arranged activities, scooters and coordinated our difficult connecting transportation requirements. The spa was amazing and our room was by far the most beautiful, modern and well appointed of any we've experienced. A spectacular view, extremely comfortable bedding and uncommon conveniences like an in room Nesspresso, auto dimming cove, recessed and under cabinet lighting made it feel very homey....

"Noisy"

"Tried some couple of services including spa and room services. Both receptionist doesn’t allow me to use credit cards only cash or local payment method (QR pay). On Aug 2024 neighbor area is like construction side, only few restaurant in nearby area, to be honest if you are foreign tourist prepare some cash or find another place for your own good! Cheers"

"Nice hotel, nice room, but in the middle of nowhere and no one speaking english (even if it was written so) I took this room to take the ferry to Co To Island, but after many struggles, I finally understood that this was the old port and now the ferry is 5km further"

"The pool had not bar, that is my only issue. Cam Pha is definitely not visited by tourists with many developments in progress or abandoned. I loved being the very few tourists I saw. I also met the owner. He and the staff are amazing!"

"Great experience, room was really well designed"

"It was good experience to stay Even I arrived at midnight, they welcomed me."

"Nice breakfast loved the 38th floor"

"Beautiful hotel. "

"Very nice and great location "

"Très bien comme hôtel si je doit retourner je retournerais à cette endroit! "

"A truly luxurious experience. Every detail was well taken care of. Staff and meals on board are amazing. No issues with crowd as the cruise took special effort in planning the itinerary, making this Halong bay visit extremely serene. "

"Great variety for the breakfast."

"Friendly staff and room are clean and good amenities "

"Very good "