Usaquén Hotels, Bogotá

"The breakfast menu was excellent, the staff attention was unique and personalized. We sense that the attendances really care for the customers and ready to any particular suggestions. I was in Bogotá for a dental procedure, and was a delicate situation; and all staff without exception were very attentive, and they cook to my needs in this particular situation. I can't name everyone but Vanessa , Juliana, Julian, Daniel, Andres, Luis, Carlos, all of them become like family. We appreciate the nice attention we got . Thank you . I rate this hotel 5 stars 🎖️🎖️🎖️🎖️🎖️"

"The staff was so nice and always helped with anything I needed, the pool and spa were amazing. I looked forward to breakfast every morning everything was fresh and delicious. I truly enjoyed my stay here. Recommend 100%"

"We booked a superior room specifically for the air conditioning, but unfortunately the room never cooled properly. We had experienced a similar issue during a previous stay but decided to give the hotel another chance because the food was good and the gym was adequate. Unfortunately, the issue persisted. We reported it the next morning, and although someone came to assist, it was not resolved. That evening, the temperature remained the same. We were eventually moved to another room late at night, which also had the same issue, and were then offered a different room at an additional charge. As a result, we were unable to sleep comfortably during our stay. We addressed this with staff multiple times, including at checkout, but no resolution was provided. Aside from the air conditioning issues and lack of resolution, the food was good and the gym was adequate, which we appreciated."

"Breakfast is excellent! Great selection and fresh every morning!"

"I love staying here, feels like home. Professional and friendly staff . Food and drinks are always delicious. Location is very convenience. Such a wonderful experience every time! Thank you NHC for helping me create an amazing memories. Totally recommend! "

"Excelente hotel, siempre venimos aqui"

"Muy buena atención . Excelente servicio "

"Excellent stay and staff"

"It has everything you need in Bogota, close to shopping malls, etc. clean, safe, friendly staff and include breakfast and parking "