Lancaster House
4.0 star property

Upscale spa hotel near La Castellana National Theater
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Lancaster House

Photo gallery for Lancaster House

Outdoor spa tub
Pet-friendly
Interior detail
Down duvets, pillow-top beds, minibar, in-room safe
Daily buffet breakfast (USD 10 per person)

Overview of Lancaster House

VIP Access
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
The price is NZ$86
Price available on 31/3/2024

Explore the area

Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111
  • Popular LocationUnicentro Bogotá4 min drive
  • Popular LocationHacienda Santa Barbara Mall5 min drive
  • Popular LocationAndino Shopping Center7 min drive
  • AirportBogotá (BOG-El Dorado Intl.)39 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Family Suite, 2 Bedrooms

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Free cots/infant beds
Kitchen
Mini-fridge
HDTV
Renovated in 2019
  • 84 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Junior Suite, 1 Bedroom, Terrace

cleanliness

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Free cots/infant beds
Kitchen
Mini-fridge
HDTV
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Junior Suite, 1 Bedroom

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Free cots/infant beds
Kitchen
Mini-fridge
HDTV
Renovated in 2019
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Similar properties

About the area

Bogotá

Lancaster House is located in Usaquén, a neighbourhood in Bogotá, and is in a shopping district and near a metro station. La Castellana National Theater and Botero Museum are cultural highlights, and travellers looking to shop may want to visit Hacienda Santa Barbara Mall and Andino Shopping Center. World Trade Center and Virrey Park are two other places to visit that come recommended. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with ecotours.

What's nearby

  • Unicentro Bogotá - 4 min drive
  • Hacienda Santa Barbara Mall - 5 min drive
  • Park 93 - 5 min drive
  • Andino Shopping Center - 7 min drive
  • Virrey Park - 7 min drive

Getting around

  • Estación Usaquén Station - 11 min drive
  • San Antonio Station - 18 min drive
  • Bogotá (BOG-El Dorado Intl.) - 36 min drive

Restaurants

  • Viva la Vida - 5 min walk
  • Tostao' - 2 min walk
  • Seratta Gourmand Market - 5 min walk
  • Indian Palace - 12 min walk
  • J&R - 9 min walk

About this property

Lancaster House

Upscale family-friendly hotel refurbished in 2019 and located near Andino Shopping Center
Located close to La Castellana National Theater and World Trade Center, Lancaster House provides a terrace, a garden and a library. Indulge in a body treatment, thalassotherapy and a massage at the on-site spa. Enjoy international cuisine and happy hour at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, 7 meeting rooms and coffee/tea in reception
  • A lift, a water dispenser and a porter/bellboy
  • Guest reviews speak well of the overall value, helpful staff and location
Room features
All 55 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as separate sitting areas and separate dining areas. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Highchairs and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • 100-cm HDTVs with premium channels and DVD players
  • Separate sitting areas, separate dining areas and kitchens

Languages

English, French, Hebrew, Hungarian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (USD 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bistro 106
  • Chimney Bar
  • Gatsby

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Karaoke
  • Library
  • Piano
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Highchair
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (646 square foot of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar in shower
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Building
  • Built in 1996
  • Communal living room
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - December 2019
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 100-cm LCD TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35, per pet, per night, plus a deposit of USD 35 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
  • Residents must pay VAT (19%) at the property. Travellers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travellers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (return, maximum occupancy 4)
  • Self-parking fee: USD 3 per night
  • Pet deposit: USD 35 per night
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the health club, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Frequently asked questions

Is Lancaster House pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 35 per night and a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Lancaster House?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Lancaster House on 31 Mar 2024 start from NZ$86.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lancaster House?

Self-parking is available for USD 3 per night.

What time is check-in at Lancaster House?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 AM to 1:00 PM.

What time is check-out at Lancaster House?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Lancaster House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Where is Lancaster House located?

This family-friendly Bogotá hotel is located in the business district, within 2 mi (3 km) of La Castellana National Theater and Virrey Park. World Trade Center and Hacienda Santa Barbara Mall are also within 3 mi (5 km). Estación Usaquén Station is 28 minutes by foot.

Lancaster House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 516 out of 1005 reviews" "
Rating 8 - Good. 268 out of 1005 reviews" "
Rating 6 - Okay. 104 out of 1005 reviews" "
Rating 4 - Poor. 51 out of 1005 reviews" "
Rating 2 - Terrible. 66 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben, Cypress

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service are outstanding. My preffered hotel each time i am in Bogota.
Stayed 1 night in Feb 2024

10/10 Excellent

Lord Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, nice sauna there. I had a business partner visit me for a meeting which would go until late but guests are only allowed until 10pm, which was a bit inconvenient so I decided to checkout the same night and we went to his place.
Stayed 1 night in Feb 2024

10/10 Excellent

Fanny

Stayed 3 nights in Feb 2024

10/10 Excellent

Jazsmin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well thank you!
Stayed 2 nights in Jan 2024

10/10 Excellent

Jair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal excelente y las instalaciones excelentes, el desayuno con gran variedad
Stayed 3 nights in Jan 2024

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The premises are very clean and well kept.
Stayed 7 nights in Jan 2024

10/10 Excellent

Martin Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel in Bogotá with wonderful staff and superior service. The suite I stayed in was very comfortable with great WiFi service. The staff was super friendly, helpful and always attentive to any requests.
Stayed 7 nights in Dec 2023

8/10 Good

Emanuel, Hoffman Estates

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located close to the mall and the area is nice to walk around. The rooms are hot during the night they don’t have AC. The hotel doesn’t have to many personal in the kitchen so don’t expect to have you food fast or good. The front try to charge me food from the restaurant that it was pay in advance and told me they did not have any record of the payment. Always try to make sure everything is clear before checking out and have prove of all payments.
Stayed 7 nights in Jan 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good during my stay
Stayed 4 nights in Jan 2024

10/10 Excellent

Maria Del C.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023