Does Tago Tulum by G Hotels have a pool?

Yes, this property has an outdoor pool.

Is Tago Tulum by G Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tago Tulum by G Hotels?

Self-parking is free at this property.

What time is check-in at Tago Tulum by G Hotels?

Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

Where is Tago Tulum by G Hotels located?

Nestled on the beach, this Zona Hotelera hotel is 0.2 mi (0.2 km) from Tulum Beach and 2.9 mi (4.6 km) from Playa Paraiso. Ven a la Luz Sculpture and SFER IK are also within 1 mile (2 km).

Tago Tulum by G Hotels Reviews, Deals & Photos 2025

10/10 Excellent

Olivia

13 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super nice property, staff was very friendly! Would definitely stay again! Note that the area on the beach strip is very expensive dinning and limited transportation options that don’t break the bank! Bike rentals are you best option but even on the beach front road you have to pay to park your bike for dinner.

Stayed 7 nights in Jul 2025

10/10 Excellent

Andrew

27 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

This was the best hotel experience I’ve had. We stayed a few months ago, but it didn’t save my review I guess. The staff are amazing, literally 12/10 service. The location is fantastic, with a very nice beach and great food/drink options.

Stayed 5 nights in Apr 2025

10/10 Excellent

Ivan

1 Jul 2025

Liked: Cleanliness, property conditions & facilities

Staff

Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

25 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great beach bar and amazing staff! Best deal in Tulum for the experience and closeness to the fun and shopping. Will stay again and again!

Stayed 1 night in Feb 2025

10/10 Excellent

Nancy M

14 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So the room were spectacular. The service fantastic, the food was delicious an the cocktails out of sight. the only thing that was a surprise is that when we wanted the outdoor pool was not always available. Of course the pool took about an 1.5 hours to get heated, but when we requested to have it turned on, we were never alerted that they would not end up doing it. So after a beautiful romantic walk back from dinner the pool was cold..... A bit of a Debbie Downer since the pool is used in high lighting the property rooms. I would still stay there again, but would ask for them to contact us if they will not be heated after we asked. The beach club was more then comfortable. EVERYONE went beyond the usual for great service. Other then that, we had a magical time. Thank you Tago Tulum

Stayed 5 nights in Jun 2025

10/10 Excellent

Beatrice

9 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was quiet and really nice. Our room was perfect size and had the pool facing the ocean. Definitely worth the visit

Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

9 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Oceanfront suite is incredible. Stayed here twice, now. Staff was very accommodating. Beachfront chairs and beds are always available and super comfortable. Cold AC, beautiful views, great staff. Can’t recommend this place enough!

Stayed 4 nights in Nov 2024

10/10 Excellent

Akhila

28 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing stay! Staff go above and beyond to ensure you’re having a perfect stay. The place was so clean and the rooms are so modern but still give you that natural tulum beach vibe’ would highly recommend

Stayed 2 nights in Mar 2022

10/10 Excellent

Giorgi

23 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed in the beach front suite (assumed i can walk into the beach from the room but not the case), the room was amazing, staff were great and very helpful. Beautiful views of the ocean.

Stayed 3 nights in Jan 2024

10/10 Excellent

Susan B

30 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was an absolutely wonderful hotel!!! A boutique hotel, so fairly small which made it very quiet and peaceful. Our room, a king ocean view with a small pool ( I think all the rooms have their own pool) was just beautiful!!! Staff was awesome! We loved it so much we extended our stay 2 more nights and were still here!!! We will be back for sure🤗

Stayed 4 nights in May 2024

4/10 Poor

Danille

7 Oct 2025

Disliked: Property conditions & facilities

We arrived at Tago around 1:30 and weren't sure where to park so we went to the lobby and asked. He told us to park next to the building which only has about 4 spots. Check in isn't until 3 but they were able to accommodate our earlier arrival time. When checking in there are pictures of a topless woman behind the desk which seems out of place. As soon as you leave the front desk area there's sand everywhere. It's a sandy path to your room. When we got to the room I noticed the picture of naked people above the toilet and that the 2 extra locks on the door didn't appear to work (not even the chain). There also isn't a do not disturb sign. We asked the front desk how to turn on the pool and he said he'd send a guy over. About an hour later my husband called to say we didn't want it turned on any longer because we didn't think it would take someone that long to begin with. For some reason he comes to our room with the pool guy, unlocks our door and just walks right in without knocking. The Ocean Front Suite is large however the furniture is beat up (the outdoor furniture is rusty), the glass doors don't seal very well so you can hear the music, dogs barking and road noise, the wifi is hit or miss and we had a scorpion on the curtain. We had 3 nights booked but only stayed 2. Wasn't expecting toddlers since Expedia says guests under 18 are not permitted at this adults only property and you couldn't even enjoy the beach because of the rotting sargassum stench.

Stayed 3 nights in Oct 2025

10/10 Excellent

EZEQUIEL

3 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Good boutique hotel right on the beach. Very comfy rooms. Nicely set up. Continental breakfast could’ve been more generous but no complaints. Staff very attentive. Beach is magnificent. Recommended.

Stayed 3 nights in Oct 2023

10/10 Excellent

Jeffrey

2 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent

Stayed 8 nights in Sep 2022

10/10 Excellent

Jewel

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the moment we arrived, no detail was spared. Sergio was wonderful the second we arrived and it only got better from there. Our welcome drink was the Special Javier! Please ask for this. It is absolutely Delicious!!! I can’t wait to return. Such an amazing place to stay. I miss it already. Their sauna is great too. They have a steam room also.

Stayed 2 nights in Aug 2024

10/10 Excellent

Gabriela

13 Jul 2025

Liked: Cleanliness, property conditions & facilities

I’m rating this property 5 stars because the rooms are wonderful!! The beds are very comfortable, bathroom is huge and the shutters make the room dark. The icing on the cake is the private pool in the patio! If you asked for the staff to warm it up, it stays on until 10pm and it’s the absolute perfect temperature. I’m not sure if all the upstairs rooms are the same but we were put initially in an upstairs room and the AC was via control and very weak, making the room hot. They immediately moved us downstairs and it was the perfect temperature with actual central air conditioning. The ambiance in the hotel was boring as not many people on the property. The beaches in tulum are ugly due to algae and the hotel pool is a joke, barely bigger than a jacuzzi. Also the hotel food is not that good. BUT like I said, perfect room with an amazing private pool. The hotel is within 1/2 mile from the main strip (1 mile from major clubs, 20 min walk). The area was very safe to walk even though the hotel is not right next to the action. Gym is also small but has weights up to 60 lbs dumbbells, cardio machine, bench and curl bars. The staff is very nice and even though we staid out late every night in the pool, they never said anything to us. I’d definitely stay here again.

Stayed 5 nights in Jul 2025

6/10 Okay

shani

24 Feb 2024

Liked: Cleanliness, property conditions & facilities

Drinks and food at property was extremely expensive. service was mid

Stayed 4 nights in Feb 2024

10/10 Excellent

Mercedes

15 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staying at Tago was a wonderful experience! Check in was smooth and easy, our room was ready upon arrival. It was cleaned everyday with a PM turndown refresh to which the cleaning staff left desserts! They were quick to deliver for any water bottle refresh requests (and we had a lot!) Beach time was a lovely view with servers chronically checking in on you. There were plenty of seats and cabanas. I preferred the hotel restaurant (as opposed to Fara Fara), we frequented the guacamole and shrimp tacos. The drinks felt substantial and they ran specials each day (ex. 2x1 margs). Every afternoon, Mercedes and staff would circulate with cold towels, snacks and offer to clean your sunglasses. The reception area is small which made it easy for interactions with staff, it felt like the staff knew you. Our departing taxi arrived at least 15 mins early with help from the front desk, she gave us costs so we were aware ahead of time. Check out was also smooth. This area of hotel-zone Tulum is about a 20 min walk from the nightclubs, which for us wasn’t a big deal. It’s quiet all day, clean and beautiful. I think this property has done a great job with hospitality and I would absolutely stay here again! Thank you to the amazing staff at TAGO Tulum!!

Stayed 3 nights in May 2025

10/10 Excellent

Liberty

17 May 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend!

Tago is the most beautiful hotel. The location is incredible and the hotel itself is stunning. I cannot say enough great things about the staff. No request was too much. They were quick to respond to any request, and made the stay very very enjoyable. Julia at the front desk was great, from welcoming us and checking on us everyday, to finding us private cars to get us wherever we needed to go. The breakfast is great, and the little treats they leave you throughout the day and the dessert at night are great little touches. The best hotel in Tulum!

Stayed 3 nights in Apr 2022

10/10 Excellent

Maria

26 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The customer service at this property is top notch. I received communication from management prior to arriving and was pleasantly greeted by Jacqueline who went above and beyond to make me feel welcome. The pictures do not do this place justice, the high ceilings beautiful architecture and amazing views are breathtaking. Continental breakfast is a must my friends and I enjoyed the honey jam every single morning. Nitzy was wonderful and attentive when my friend wasnt feeling well she made sure breakfast was sent to her room and she followed up with her to make sure she had everything she needed. Transportation is everywhere you will not miss a taxi. Tago exceeded my expectations in every way. We took advantage of their gym and sauna which was clean and had everything we needed. The beach is well maintained and there is staff everywhere to make sure you have everything you need. This will be my go to property for my future Tulum visits. The evening treats were cute and tasty! The room was huge and had every amenity you could think of! Thank you Tago for being so amazing to myself and my friends! This was truly VIP treatment!

Stayed 5 nights in Apr 2024

8/10 Good

Jerry

11 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquil TAGO

Overall, this was an amazing stay. Room was immaculate with picturesque views of the ocean. Beach club was quaint and semi private. Great if you don’t want a lot of people sharing that space. Great time to relax on beach and feel like you may be the only one there. The dinner service is just ok. I would recommend some of the great restaurants that are nearby unless you are committed to partaking of TAGO’s menu only. Their cocktails were very tasty as well. I would give feedback on the wait time to check in. Not a deal breaker at all, but I arrived an hour before check in and was not able to check in for an 1hr 1/2 later. Only 30 min after time technically. But sitting in lobby after 2 1/2 hr drive to Tulum from Cancun, made me want to immediately refresh and relax in my room. Strict no late check out policy. While I went ATVing early morning of checkout, the staff kindly held my belongings and offered me the spa showers if I needed to use once returned since already checked out. Overall 9/10. Great experience. I would definitely return.

Stayed 1 night in Nov 2023

6/10 Okay

Denise

22 Jan 2024

Liked: Staff & service

Disliked: Amenities

For $800-500 US per night, this place was NOT a good value for the money. This hotel bills itself as a luxury hotel but "luxury" is aspirational, at best. I feel ripped off & will not return. Good: •Friendly, helpful staff •Beautiful ocean front room •Pretty beach-- soft sand, uncrowded, well maintained •Each night, they left a little taste of dessert & some nights, they turned down your bed • Nespresso machine in the room • Nice toiletries • Fluffy robes Bad: •Ridiculously overpriced food/drinks (same over the Tulum Hotel Zone)-- $24 for a glass of Mexican wine, $30 for a cocktail. •Inconsistent housekeeping. Every day, something was missing (eg, hand towels, Nespresso pods, beach towels). The patio table was not wiped once while we were there. • No price list for the mini bar. We had to ask, and yes, everything was insanely overpriced • Front sliding doors stuck (room 14). An older person or someone with a bad back would have been injured opening it. • Bed was very saggy & soft. • You need an engineering degree to figure out the lighting panel Other: Entire Tulum Hotel Zone is a huge rip off. It's so overpriced and blatantly manipulative to tourists. Check your bills. There's no sidewalk in this zone. Walking to restaurants at night is dangerous. Bring FLAT shoes. Get better, less expensive meals in Tulum center. DO NOT TAKE TAXIS. They try to charge your $30-40 to go 2 miles to Tulum center. Get out of sight of taxis and hail a collectivo to town ($1.50-$2)

Stayed 1 night in Jan 2024

10/10 Excellent

Sandra Martinez

3 Nov 2025

Liked: Cleanliness, property conditions & facilities

Todo excelente, la habitación hermosa !! Mucho insecto por estar en plena naturaleza !!

Stayed 3 nights in Oct 2025

10/10 Excellent

Isabel De las Mercedes

28 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything good

Stayed 3 nights in Oct 2025

6/10 Okay

Ryan

24 Oct 2025

Liked: Cleanliness

The food here was very overpriced for the mediocre quality, especially breakfast. The sargassum on the beach was creating an unpleasant odor. I understand that it is impossible to control nature however if there would have been minimal effort by staff a lot of it could have been cleaned up and the beach could have been enjoyable. The service received while at the beach was poor. In sum I don’t think I would stay here again.

Stayed 4 nights in Oct 2025

10/10 Excellent

Ashley

8 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was amazing from the time I arrived until the time I left

Stayed 4 nights in Sep 2025

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