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Aparthotel

Koom

4.5 star property

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At Koom, you can look forward to a rooftop terrace, an art gallery on-site and laundry facilities. In addition to an outdoor entertainment area, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:

Remove personal items

Turn off the lights, lock the doors and return the keys

Access methods

Staffed front desk

Pets

Pets stay for free

Welcoming dogs and cats only

2 total (up to 10 kg per pet)

Pets cannot be left unattended

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
24-hour pool access

Frequently asked questions

Does Koom have a pool?

Yes, this property has 2 outdoor pools. Pool access is available 24 hours a day.

Is Koom pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet.

How much is parking at Koom?

Limited spots are available.

What time is check-in at Koom?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Koom?

Checkout is at noon.

Where is Koom located?

Located in La Veleta, this luxury aparthotel is within 2 miles (3 km) of Holistika Art Walk, Hospital de Tulum and Dos Aguas Park. Jaguar Park and Hunab Lifestyle Center are also within 3 miles (5 km).

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