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Aparthotel

Azura Tulum

3.5 star property
Aparthotel with free parking, near Tulum National Park

Photo gallery for Azura Tulum

Rooftop terrace
Family Suite, 2 Bedrooms, Kitchen, Tower (Price for 4 persons)
Full-sized fridge, microwave, stovetop, coffee/tea maker
Suite, 1 Bedroom | Living area
Children's pool

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Housekeeping
  • Barbecue grill
  • Kitchen
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms, Kitchen, Tower (Price for 4 persons)

Family Suite, 2 Bedrooms, Kitchen, Tower (Price for 4 persons)

Family Suite, 2 Bedrooms, Kitchen, Tower (Price for 4 persons)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Map
Av. Satélite Norte, Esquina Calle 2 Pte, Mz 36 Lote 6, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 3 min drive - 2.1 km
  • Gran Cenote - 5 min drive - 4.6 km
  • Tulum Mayan Ruins - 7 min drive - 4.2 km
  • Tulum Beach - 8 min drive - 7.4 km
  • Playa Paraiso - 9 min drive - 6.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 90 min drive

Restaurants

  • ‪Acqua e Farina - ‬3 min walk
  • ‪Taqueria Maya - ‬2 min walk
  • ‪Café Don Tomas - ‬1 min walk
  • ‪Las Cazuelas - ‬4 min walk
  • ‪El Asadero - ‬1 min walk

About this property

Azura Tulum

Aparthotel with free parking, near Tulum National Park
This aparthotel features a rooftop terrace, spa services and a children's pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include concierge services, express check-out and tour/ticket assistance. Each apartment provides a Smart TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a sofa bed and a dining area.
Azura Tulum offers 6 accommodations with laptop-compatible safes and coffee/tea makers. This individually decorated and furnished accommodation includes king sofa beds and dining tables. Beds feature down duvets and premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, bathrobes and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. 40-inch Smart televisions come with cable channels. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

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  • Free WiFi
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includes taxes & fees
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Property amenities

Beach

  • Beach towels

Pool/Spa

  • In-room massages
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Family friendly

  • Children's pool
  • Travel cot

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Champagne service
  • Dining table
  • Free daily manager's reception

Bedrooms

  • Down comforter
  • King sofa bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • 40-inch Smart TV with cable channels
  • Games

Outdoor areas

  • Charcoal grill
  • Rooftop terrace

Laundry

  • Laundromat nearby

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Laptop-compatible safe
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location
  • In a shopping district
  • In a village
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital

Things to do

  • Bicycle parking
  • Bicycle storage
  • Children's pool
  • Yoga classes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 6 units
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle storage
  • Built in 2014
  • Comprehensive recycling policy
  • Individual decor
  • Individual furnishings
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 7 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items
Turn off the lights, lock the doors and return the keys

Access methods

Front desk (limited hours), lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 240 per vehicle (return, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Azura Tulum Aparthotel
Azura Tulum Tulum
Azura Tulum
Azura Tulum Aparthotel
Azura Tulum Aparthotel Tulum

Frequently asked questions

Does Azura Tulum have a pool?

Yes, this property has a children's pool.

Is Azura Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Azura Tulum?

Self-parking is free at this property.

What time is check-in at Azura Tulum?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Azura Tulum?

Checkout is at noon.

Does Azura Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 240 per vehicle applies.

Where is Azura Tulum located?

Located in Tulum City Center, this aparthotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins and Gran Cenote. Tulum Beach and Playa Paraiso are also within 6 mi (10 km).

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Azura Tulum Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 40 out of 47 reviews
Rating 8 - Good. 7 out of 47 reviews
Rating 6 - Okay. 0 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10

We are repeat visitors and always have a great experience! The rooftop is lovely for relaxing and they will go out of their way to meet your needs!
Stayed 7 nights in Feb 2023

10/10

Spacious rooms with great amenities and within easy walks of all the stores and restaurants I wanted to visit. It's far enough away from the main street that it's relatively quiet. My room had a full kitchen and they made sure I always had plenty of drinking water.
Stayed 5 nights in Jan 2025

10/10

Stayed 2 nights in Dec 2024

10/10

Great place. The only thing is sometimes during late hours there is no front desk, but you will have a key to enter. The location is pretty good. Hot water, no problems with toilet.
Stayed 5 nights in Dec 2021

10/10

Rooftop deck was beautiful. Great view of the town.
Stayed 1 night in Feb 2020

10/10

Smooth check in. They let us access the room before 3pm. Friendly staff, helpful and professional. The place was immaculate and bright. Did not manage to get the TV to work
Stayed 5 nights in May 2019

10/10

Stayed 3 nights in Apr 2019

10/10

Excelente sitio para quedarse
Stayed 2 nights in Apr 2019

10/10

Stayed 2 nights in Mar 2019

10/10

Excellent customer service provided by the hotel staff. Super helpful as well. The amenities are great, you have everything you need at your disposal. Absolute great experience! Would recommend 10/10
Stayed 5 nights in Mar 2019

10/10

Top Ausstattung, Pool, Personal Freundlich, nicht ganz so gute Lage
Stayed 4 nights in Mar 2019

10/10

O Hotel é maravilhoso, muito confortável. Um pouco distante da praia, mas excelente custo benefício. O pessoal é excelente, muito prestativo e o atendimento Maravilhoso.
Stayed 4 nights in Jan 2019

10/10

Stayed 4 nights in Nov 2018

8/10

A refreshing and nicely styled place to stay in Tulum. The rooftop is a great space to lounge around and enjoy the sunset. Overall a good location easily walkable to everything. The complimentary breakfast basket is a great touch, and the staff were all easy going and helpful.
Stayed 2 nights in Oct 2018

10/10

Great location in downtown Tulum, walking distance to most of the dive shops and a quick shuttle to the beach. Terrific service and staff, highly recommend.
Stayed 2 nights in Jul 2018

10/10

Foi um ótimo período. O hotel se destaca. Fomos em família. Com criança de 1 ano, tínhamos geladeira, fogão, microondas e todas condições de bons cuidados. Ar condicionado e ventilador, berço para bebê. Apenas o chuveiro tinha baixa pressão de saída da água. Além disso nos confundimos um pouco com a água que poderia ou não ser consumida. O melhor é comprar água e levar para o hotel para evitar problemas maiores. Estacionamento é na rua, eum frente ao hotel. Netflix disponível mas pela noite pode ser mais devagar. Ótima recepção é bom café da manhã no quarto.

10/10

The suite was very large with two master bedrooms. It is very recent, everything is modern and in good condition. The service is very personalized and friendly. The location is perfect, Just one block away from all shpos and restaurants. I highly recommend the hotel. We had a very pleasant stay.

8/10

Nos parecio bueno en general, la atención es muy buena, la terraza está muy buena para admirar la puesta de sol, se necesita carro ya que esta lejos de la playa, pero mi familia estuvo contenta.
Stayed 2 nights in Feb 2018

8/10

Muy buena opción de alojamiento en Tulum para familias, los cuartos están muy limpios y cómodos así como las instalaciones del pequeño edificio, cuentan con cocinetas, refrigerador, etc. Ubicado en el centro de tulum. los muebles son relativamente nuevos.
Stayed 1 night in Dec 2017

8/10

Sabine was an amazing member of the staff with nothing too much trouble and we were sorry that we left very early and not able to say goodbye to her and to thank her more for all her help. Sabine THANK YOU!!!
Stayed 7 nights in Dec 2017

8/10

Stayed 3 nights in Dec 2017

10/10

kleines Hotel mit 6 Suiten (voll ausgestattetes Appartment) ca 400m vom Ortskern mit Restaurant und Shops. Nachts trotzdem ruhige Lage. Morgens wird ein kleiner Frühstückskorb gebracht
Stayed 2 nights in Nov 2017

8/10

メキシコは初めてでしたが、ここのホテルで一気に安心しました。 Ado Busのバスターミナルからスーツケースを引いて徒歩で行けます。 クッキングスクールやレンタルサイクル、地元のおすすめを教えてくれたり、予約してくれたりします。 スタッフはみなさんとても親切です。たまに英語は通じない方もいますが、笑顔はすてきです。 近くのスーパーマーケットまでは、タクシーを使っても日本ではバス程度の値段の場所にあります。 近所にクラブでもあるのか、屋上のプールに出ると音楽が聞こえますが基本静かです。 とてもおすすめです。
Stayed 3 nights in Oct 2017

10/10

Beautiful rooms with very fresh design Extremely kind staff We hope to return one day
Stayed 6 nights in Aug 2017

10/10

Amazingly comfortable, quiet and well equipped boutique hotel in central Tulum town. Walking distance to everything in town and a short ride to the beaches, ruins and many cenotes. The rooms feature everything you will need to comfortably enjoy your stay and the rooftop sitting pools are the perfect place to cool down and enjoy a drink after a hot day. Definitely recommend!
Stayed 3 nights in Jun 2017