4/10 Poor
monique
15 Jun 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We got in to our room around 330 and went to use the restroom and there was poop smeared all over the toilet. I went to the front desk and they offered to clean it and I asked if they had any cleaner I can do it myself they did give me the cleaner and I did clean it. Everyone there was kind. After settling in the room, I went to go work out. They have three cardio machines, that were all filled with dust. The water machine was completely turned off with no water in it and the sanitizing wipes were all dried out so you could not use them. We decided to go use the pool and hot tub afterwards and it was filled with debris.
In the morning, we went to get breakfast that they offer. The weight staff was wonderful and the food was good.
Overall, the cleanliness of this hotel is absolutely the problem.
I have read multiple reviews and a lot of people have said the same thing so clearly they’re not interested in cleaning their hotel. The front desk attendant asked me about my stay. I did let her know the truth. She said she would pass on the information and see what she could do.
Let’s see if they’re gonna do anything about it!
monique
Stayed 1 night in Jun 2024