All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Close to the station and some good food choices in station area. Breakfast was included, but some options ran out quickly and very busy early. Bed and pillows comfortable. Easy to get to Kurobe alpine route transport.
Rhonda
Stayed 2 nights in May 2024
Response from 東横イン富山駅新幹線口2 on 23 May 2024
Thank you for using our hotel. We are very happy to hear that you were satisfied with our stay. We will continue to strive to be an even better hotel, and we look forward to seeing you again when you come to Toyama.
6/10 Okay
Yik Sin
Travelled with group
20 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast was… only to satisfy your hunger. Mostly tasteless. The room and area of the hotel is good
Yik Sin
Stayed 1 night in Apr 2024
Response from 東横INN富山駅新幹線口2 くちこみ担当 on 21 May 2024
Thank you very much for staying at our hotel the other day.We will strengthen our checking system and we will strive to make improvements as soon as possible.Thank you very much for posting valuable opinion this time.
Good location, staff are friendly, breakfast are very nice, good money for value.
Jane
Stayed 1 night in May 2024
Response from 東横INN富山駅新幹線口2 くちこみ担当 on 21 May 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
Thank you very much for staying at our hotel.Thank you again for taking the time out of your busy schedule to post.We will do our best to provide even better hospitality the next time you visit.We look forward to seeing you again.
Thank you for pointing out the hardness of the mattress.All Toyoko Inn stores use the same beds. I'm sorry, but I can't make it softer.We hope that you will use it as a reference in the future.
10/10 Excellent
Jian
2 May 2024
Liked: Property conditions & facilities
Jian
Stayed 3 nights in Apr 2024
Response from フロント on 4 May 2024
Thank you for choosing Toyoko Inn Toyama Eki Shinkansenguchi 2.We look forward to seeing you again when you come to Toyama.looking forward to seeing you coming again.
The hotel is very near the JR train station and Toyama Alpine Kurobe station. Staff are helpful. The room is fine for a short stay. We cannot comment on the breakfast as we checked out before it was served.
Annie
Stayed 1 night in Apr 2024
Response from フロント on 26 Apr 2024
Thank you for staying with us. I'm glad to hear that you were satisfied. looking forward to seeing you coming again.
Great place to stay. Super Close to Toyama station. Lots of places to eat at Toyama station. Easy to check in and check out using hotel's machine. Lots of cherry blossom trees. 🌸 we are lucky we saw them. Only missing are the the old traditional japanese houses.
dolores
Stayed 4 nights in Apr 2024
Response from フロント on 10 Apr 2024
Thank you for staying with us. We are very happy to hear that you were satisfied with our stay. looking forward to seeing you coming again.
Thank you for staying with us. We will continue to strive for thorough cleaning every day so that you can enjoy a comfortable hotel stay. We look forward to seeing you again.
Convenient location for Tateyama-Kurobe Alpine Rou
Excellent. Hotel was close to Dentetsu-Toyama Station which was very convenient for early morning travel to Tateyama. Many dining options available around the hotel.
Response from 東横INN富山駅新幹線口2 くちこみ担当 on 13 Sept 2023
Thank you very much for staying us.And we are so glad to hear that.
8/10 Good
Yuk Chau
8 Jul 2023
Liked: Cleanliness, staff & service
very close to the station
room relatively spacious in Japan's standard
but only clean the room on the 4th day (dun mind not changing the linen or even towels,but would be good if they at least clear out the trash)
Yuk Chau
Stayed 6 nights in Jun 2023
Response from 東横イン富山駅新幹線口2 on 8 Jul 2023
Sorry for the lack of explanation.On days when there is no cleaning, you will not be able to enter the room, so if you put out unnecessary items such as trash cans and towels in the room in front of the door, we will collect them.
8/10 Good
julien
7 Jul 2023
Liked: Cleanliness, staff & service
julien
Stayed 1 night in Jun 2023
Response from フロント on 8 Jul 2023
Thank you for staying with us. We look forward to seeing you again.
Good location , just in front of toyama station with many restaurants and shops . Breakfast wasnt good though but i guess thats what you expect for a free breakfast
Verified traveller
Stayed 2 nights in Apr 2023
Response from フロント on 2 May 2023
Thank you for staying with us. Breakfast will try to improve. We are looking forward to seeing you again.
6/10 Okay
riwut
18 Apr 2023
Liked: Cleanliness
Disliked: Staff & service
They only have smoking room. This hotel used heavily by tour groups, super crowded. Staff not too friendly.
riwut
Stayed 2 nights in Apr 2023
Response from フロント on 20 Apr 2023
Thank you for staying with us. I am sorry that I could not satisfy you. If you book a non-smoking room, you can stay in a non-smoking room. We look forward to welcoming you again.
Room was bigger than others in Japan, and very comfortable Location is really convenient a few steps from the JR station. Alot of good food nearby. The breakfast is lovely and delicious too.
The hotel is very close to the train station and shopping mall.The room is larger than I thought. You can walk to toyama castle and glass museum about 15 mins by foot. Staffs are nice. I'm impressed with a lady kit they gave so much. I'll stay here next time.