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"Excellent stay at the Potsdam Hampton Inn as always! Clean rooms and lobby, coffee on 24/7, excellent friendly staff and VERY comfortable bed!"

"Paper thin walls, can hear everything happening in the next room!"

"Another great experience! Check in was efficient and pleasant, the amenities are lovely (love the shower and bath toiletries) and the room is gorgeous. Staff is always gracious. "

"Visiting grandson in college. "

"Clean room and polite staff."

"Staff entered my room without permission and without knocking. Just because hotel staff have keys does not mean they can enter a guest’s room whenever they want. Guest privacy should be a top priority for any hotel, and this behavior was completely unacceptable. In addition, I am still trying to receive the $150 USD cash deposit that I paid at check-in. When I went to check out, no staff member was available. I was told that if I wanted my refund, I should leave the key inside the room and wait until 8:00 AM for the office to open. This makes no sense. Guests may need to check out early, especially if they have other travel plans or bookings during the night or early morning. Hotels should have staff available to process check-outs and return deposits when guests leave. We could not wait until 8:00 AM because we had another trip planned. It was very frustrating that no one was available to assist us or return the deposit at that time. Overall, the lack of respect for guest privacy and the poor handling of the deposit refund made this a very disappointing experience."

"Yes"

" . A couldn’t be happier with cabin.Quiet location,super clean , great appliances ,spices plenty of cookware"

"No complaints!"