4/10 Poor
Jennifer
20 Jun 2024
Liked: Amenities
Disliked: Property conditions & facilities
Booked 12 York. received confirm message we had completed all check in information. Arrived at 12 York to have security say they had no information of our arrival. Suggested we check 14 York
While on route we received a message confirmed our 14 York Street reservation. Security had NO information of our arrival. Was a VERY long process which is not the fault of the security people.
We found the location to be very convenient to major sites, good dining and grocery options.
The location was not as clean given the amount of cleaning supplies available. I would suggest either a nonslip mat in tub and/or grab bar in the bathtub.
Was nice to have basic kitchen items yet we didn't take full use of them.
We were asked to take photograph of keys on table when we left, I asked the property to confirm they received the photograph, however didn't receive a reply.
Jennifer
Stayed 2 nights in Jun 2024