Hot springs

Reviews of International Resort Hotel Yurakujo

3.5 out of 5
International Resort Hotel Yurakujo
650-35 Nanae, Tomisato, Chiba-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 1006 reviews" "
Rating 8 - Good. 386 out of 1006 reviews" "
Rating 6 - Okay. 101 out of 1006 reviews" "
Rating 4 - Poor. 35 out of 1006 reviews" "
Rating 2 - Terrible. 13 out of 1006 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not too close to narita but they provide shuttle service. Just if you miss one you have to wait a few hours. Furniture dated but we had fun at the california bar. That bartender was so amazing.
Stayed 1 night in May 2024

6/10 Okay

Cassie

Travelled with family
Liked: Staff & service, amenities

10/10 Excellent

Kaoru

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy our stay and the spa, we’ll be back,
Stayed 1 night in May 2024

6/10 Okay

Nianzhe

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel located in remote area and the shuttles bus is small and infrequent. Almost can’t get on the bus to airport in the morning due to the small bus and many guests leaving at same time.
Stayed 1 night in May 2024

10/10 Excellent

Evangelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the complimentary airport shuttle, although, it is not by the hour, it is good. The complimentary buffet breakfast is nice. I was pleased that they have coin operated washer and dryer.
Stayed 3 nights in May 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 17 May 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Li Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 10 May 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 Excellent

GRACE

Stayed 2 nights in Apr 2024

10/10 Excellent

Maggie

Stayed 1 night in Apr 2024

10/10 Excellent

Farris

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Apr 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 9 May 2024
Thank you very much for staying at our hotel the other day.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

6/10 Okay

Kris Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Too far from anything, takes over an hour to go anywhere decent but hotel was good and staff were extremely nice
Stayed 9 nights in Apr 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 9 May 2024
Thank you very much for staying at our hotel the other day.However, I apologize for any inconvenience caused by having you pointed out.We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay.We look forward to the your next visit to Japan, and thank you for receiving valuable opinions.Thank you.

10/10 Excellent

Kelsey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the airport shuttle. The shuttle was full so the hotel paid for us to take a taxi to the hotel. We didn’t take advantage of the onsen because I have tattoos and am not allowed on. Our room was clean and spacious, but it was quite noisy with lots of noise coming from the above room that sounded like stomping. We didn’t ask to switch rooms because we were tired and settled. The buffet is pricey, at 29,000 yen, but it did have a wide selection. We decided to walk to a nearby restaurant for dinner that took about 5 minutes. There’s not a lot around but we used it just for a nights rest before flying home to Canada.
Stayed 1 night in Apr 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 9 May 2024
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.However, I apologize for any inconvenience caused by having you pointed out.We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay.We look forward to the your next visit to Japan, and thank you for receiving valuable opinions.Thank you.

10/10 Excellent

BAO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything are good
Stayed 7 nights in Apr 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 23 Apr 2024
This time, thank you for staying at our hotel from some hotels.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

10/10 Excellent

Linda

Stayed 1 night in Mar 2024

8/10 Good

Livleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Huda

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like that there was free shuttle service to the airport but I don't like the schedule about the bus thet going to Tokyo station, the last one was taking off at 630 pm.
Stayed 7 nights in Apr 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 23 Apr 2024
Thank you very much for staying at our hotel the other day.We will take seriously about your opinion and use it as a material for future improvement.

8/10 Good

DORIS

Travelled with group
Liked: Cleanliness, staff & service
Enjoy the Onsen spa and breakfast! Room is a bit dated but clean, staff are helpful!
Stayed 2 nights in Apr 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 10 May 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet love it
Stayed 6 nights in Apr 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 17 May 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

10/10 Excellent

lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and helpful and the buffet was delicious. Great place to stay your first or last night when you want to be close to the airport.
Stayed 1 night in Apr 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 17 May 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

BRENDAN C

Stayed 2 nights in Apr 2024

4/10 Poor

Mickey

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is very far from restaurants, there shuttle bus times are very limited as well, breakfast is not worth the money , very limited and they dot replenish the items , tv has no English tv, the bathroom is like a airplane bathrooms and rooms are very small and no air conditioning
Stayed 5 nights in Mar 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 17 May 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We apologize that there were a lot of points that could not meet your expectations.

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

HIDEKO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Mar 2024

6/10 Okay

hing

No Thanks
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing people that work there.
Stayed 2 nights in Mar 2024

10/10 Excellent

Evan Marquis

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perhaps it was due to it being my first time experiencing Japan but I will tell you this it was a very memorable one that I will not forget. The staff were always helpful, smiling, and accommodating. Their customs made me feel very comfortable and has a great sense of respect for the establishment, as well as myself. I love the atmosphere and the places they have their own shuttles go to so that you can experience their culture and country are amazing. I have never felt in my life at such peace than when I came to Japan. Everything was beautiful and an experience I will take with me forever.
Stayed 6 nights in Mar 2024

6/10 Okay

Lindsey

Liked: Cleanliness
There was no reasonable options for breakfast or dinner. Only Buffett and this was unreasonably expensive
Stayed 2 nights in Feb 2024

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, Most of them spoke English and there were several eateries that was within a 5 minute walk. The train station was across the street.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kengo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2024

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Feb 2024

8/10 Good

James

Liked: Staff & service, amenities, property conditions & facilities
The staff were excellent. Always top notch customer service in Japan. Chrisel, Ace, and Mr. Abe were very friendly and helpful. The Housekeepers were also so professional and quick to assist. I wouldn't stay again though. There's just not enough to do in the area. The Hot Springs were fun but after a couple of times it got boring. It's not the Hotel's fault and it's just a bit dead in the area. Nothing close enough to walk to and entertain yourself with.
Stayed 9 nights in Jan 2024
Response from International Resort Hotel Yurakujo on 11 Feb 2024
Dear Mr. James,Thank you for your stay at International Resort Hotel Yurakujo.We are happy to hear that you enjoyed your stay in our hotel.We will be keeping up our hotel service and we hope we will see you again one day.We look ofrward to welcoming next visitation.

6/10 Okay

yoyo

Travelled with family
Liked: Cleanliness, property conditions & facilities
The unique thing about this place is that they have spacious rooms and hotspring amusement park bext door. I would be appreciated if they note that the hotspring place is cloaed on mondays prior as most of people like us was interested in staying in the hotel and using the hotspring facility next door.
Stayed 1 night in Jan 2024
Response from International Resort Hotel Yurakujo on 11 Feb 2024
Dear Mr. Yoyo,Thank you for your stay at International Resort Hotel Yurakujo.First of all, we are deeply sorry we have not be noticed regaridng Hotspring facility Yurakujo.We will take care of this matter as soon as possible.We hope we will see you your next visitation.

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and professional courtesy to the guest from the welcome at the first step by a highly experienced concierge, to the reception polite ladies. Nice dinner and a rich breakfast but still much more: The attractive hot spring bath. One of the best in its kind
Stayed 1 night in Jan 2024
Response from International Resort Hotel Yurakujo on 11 Feb 2024
Dear Mr. Ali,Thank you for your stay at International Resort Hotel Yurakujo.We are glad to hear that if you enjoyed staying with us.We will keep up our hospitality management and we hope we will see you again.We look forward to welcoming your next visitation.

10/10 Excellent

Phillip

Stayed 1 night in Dec 2023
Response from インターナショナルリゾートホテル湯楽城 on 17 Jan 2024
この度はインターナショナルリゾートホテル湯楽城にご宿泊いただき、誠に有難うございます。今回のご滞在では、ご満足いただけたとの事で、スタッフ一同、非常にうれしく思っております。また次回のご来館をスタッフ一同心よりお待ちしております。

10/10 Excellent

Jeanette

Stayed 7 nights in Dec 2023
Response from インターナショナルリゾートホテル湯楽城 on 17 Jan 2024
この度はインターナショナルリゾートホテル湯楽城にご宿泊いただき、誠に有難うございます。今回のご滞在では、ご満足いただけたとの事でスタッフ一同、大変感謝いたしております。また次回のご来館をスタッフ一同心よりお待ちしております。

10/10 Excellent

Emmanuel

Stayed 5 nights in Dec 2023
Response from インターナショナルリゾートホテル湯楽城 on 17 Jan 2024
この度はインターナショナルリゾートホテル湯楽城にご宿泊いただき、誠に有難うございます。今回のご滞在では、ご満足いただけたとの事で、スタッフ一同、非常にうれしく思っております。また次回のご来館をスタッフ一同心よりお待ちしております。

8/10 Good

King Leung

Stayed 1 night in Dec 2023
Response from インターナショナルリゾートホテル湯楽城 on 17 Jan 2024
この度はインターナショナルリゾートホテル湯楽城にご宿泊いただき、誠に有難うございます。また次回のご来館をスタッフ一同心よりお待ちしております。

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
We told a lot of people about the is place!
Stayed 3 nights in Oct 2023
Response from インターナショナルリゾートホテル湯楽城 on 5 Dec 2023
Thank you for your stay at International Resort Hotel. We appreciate if you could enjoying to stay with us. We look forward to welcoming if you cold visit us next time.

10/10 Excellent

murali dhar reddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rather than paying high in city you can plan 2 hours a day then you can stay here and very convenient to transfer from the hotel but need to be careful if you miss the bus. In case you miss the bus you can travel by metro to the hotel with a metro pass / JR pass. If you have a JR pass you can book here because you have zero transportation cost.
Response from International Resort Hotel Yurakujo on 21 Nov 2023
Thank you for your stay at International Resort Hotel Yurakujo.We have high way bus between Narita airport and hotel also, complimentary shuttle bus between Narita airport and hotel, Narita city and hotel.Therefore, it is very convenient to visit anywhere and sightseeing.We hope you have enjoyed staying with us and you will be back one day.

4/10 Poor

David

Stayed 1 night in Oct 2023
Response from International Resort Hotel Yurakujo on 5 Nov 2023
Thank you for your stay at International Resort Hotel Yurakujo.We look forward to welcoming your next stay to the hotel.

10/10 Excellent

johnny

Spacious room, comfy bed, nice amenities, great public bath, free parking, daily room cleaning… will definitely be back.
Stayed 3 nights in Oct 2023
Response from International Resort Hotel Yurakujo on 28 Oct 2023
Thank you for staying with us at International Resort Hotel Yurakujo.We look forward to visiting us next time.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most helpful staff quiet just like I like it can’t wait to visit again.
Stayed 2 nights in Oct 2023
Response from International Resort Hotel Yurakujo on 24 Oct 2023
Thank you for staying at International Resort Hotel Yurakujo.We are happy to hear if you were enjoyed staying with our hotel.We hope we will meet you soon.We look forward to waiting next your visitation.

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, and friendly staff, but it's in the middle of nowhere. There are almost no restaurants and stores in the area.
Stayed 3 nights in Sep 2023
Response from Hotel Management on 1 Oct 2023
Thank you for your stay at International Resort Hotel Yurakujo.Unforutnately, the hotel is located pretty far away from city area.However, we hope you enjoyed our facilities and your stay.We hope you will be back to the hotel one day.

8/10 Good

Laarni

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is great! Spa was great but it’s outside the building of the hotel. It’s hard to walk back from after finishing at the spa especially if the weather is bad. If there is a cover for people walking that would be really helpful.
Stayed 1 night in Jun 2023
Response from International Resort Hotel Yurakujo on 7 Aug 2023
Thank you for your stay at International Resort Hotel Yuraujo.We are happy to hear that you have enjoyed our breakfast buffet when you stayed.We are sorry about the side walk to the spa.We will take over to our maneger about this matter.We look forward to welcoming you to visit usnext time.

10/10 Excellent

Shimpei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

4/10 Poor

訪日滞在者, New York

Business traveller
Liked: Cleanliness, staff & service, amenities
成田空港近くで2週間の滞在を予定していたため、施設の充実したラディソンを選択しました。以下の点で評価を下げました。 1.朝食のオプションが10時半までビュッフェしかない。普通の和定食が食べたいだけなのに、ビュッフェだと2000円以上も払わなくてはいけないので、これには閉口。ビュッフェに際してはわざわざ手袋までして自分で食事を取りに行かなくてはならないのに、フルサービスのアラカルトよりも高い値段設定というのが理解できない。 10時半からはもっと安いアラカルトになるのだが、自分は米国時間に合わせて仕事しながらの滞在だったため、朝10時半には就寝しており、この朝食対応には本当に困った。コロナ対応でルームサービスも中止されていた。 2.新聞のサービスがなく、コロナ対応でホテル内の売店も閉鎖の為、朝刊を買うのにコンビニまで片道15分歩かなくてはならない。ホテル内のどこにも新聞が置かれていないし、販売もない。 3.部屋の椅子が机の高さに対して低すぎて、2週間のデスクワークで腰が痛くなった。最終的にはビジネスセンターから高低調節のできる椅子を拝借して用いた。「ビジネスルーム」という割に、部屋も暗く、仕事するにはあまり適していない。 事前にこれらの情報展開がなかったので予約したが、もし知っていたら他を予約したと思う。
Stayed 12 nights in Jul 2020

4/10 Poor

James

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
free shuttle, good breakfast, polite and helpful staff
Stayed 1 night in Feb 2020

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice relaxing overnight stay!
Stayed 1 night in Mar 2020

8/10 Good

Kota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Radisson has a lot of vacant room now.
It,s difficult time for all hotels in Japan.
Stayed 1 night in Mar 2020

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for an overnight stop
A great, no frills, overnight before a flight. Not as close to the airport as expected, but a short (free) shuttle bus ride away.
Stayed 1 night in Feb 2020