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Its not too close to narita but they provide shuttle service. Just if you miss one you have to wait a few hours. Furniture dated but we had fun at the california bar. That bartender was so amazing.
Hotel located in remote area and the shuttles bus is small and infrequent. Almost can’t get on the bus to airport in the morning due to the small bus and many guests leaving at same time.
I like the complimentary airport shuttle, although, it is not by the hour, it is good. The complimentary buffet breakfast is nice. I was pleased that they have coin operated washer and dryer.
Evangelina
Stayed 3 nights in May 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 17 May 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 10 May 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 9 May 2024
Thank you very much for staying at our hotel the other day.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
6/10 Okay
Kris Andrew
Travelled with partner
25 Apr 2024
Liked: Cleanliness, staff & service
Too far from anything, takes over an hour to go anywhere decent but hotel was good and staff were extremely nice
Kris Andrew
Stayed 9 nights in Apr 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 9 May 2024
Thank you very much for staying at our hotel the other day.However, I apologize for any inconvenience caused by having you pointed out.We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay.We look forward to the your next visit to Japan, and thank you for receiving valuable opinions.Thank you.
I appreciated the airport shuttle. The shuttle was full so the hotel paid for us to take a taxi to the hotel. We didn’t take advantage of the onsen because I have tattoos and am not allowed on. Our room was clean and spacious, but it was quite noisy with lots of noise coming from the above room that sounded like stomping. We didn’t ask to switch rooms because we were tired and settled. The buffet is pricey, at 29,000 yen, but it did have a wide selection. We decided to walk to a nearby restaurant for dinner that took about 5 minutes. There’s not a lot around but we used it just for a nights rest before flying home to Canada.
Kelsey
Stayed 1 night in Apr 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 9 May 2024
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.However, I apologize for any inconvenience caused by having you pointed out.We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay.We look forward to the your next visit to Japan, and thank you for receiving valuable opinions.Thank you.
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 23 Apr 2024
This time, thank you for staying at our hotel from some hotels.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
I like that there was free shuttle service to the airport but I don't like the schedule about the bus thet going to Tokyo station, the last one was taking off at 630 pm.
Huda
Stayed 7 nights in Apr 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 23 Apr 2024
Thank you very much for staying at our hotel the other day.We will take seriously about your opinion and use it as a material for future improvement.
8/10 Good
DORIS
Travelled with group
9 Apr 2024
Liked: Cleanliness, staff & service
Enjoy the Onsen spa and breakfast! Room is a bit dated but clean, staff are helpful!
DORIS
Stayed 2 nights in Apr 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 10 May 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 17 May 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
The staff were very kind and helpful and the buffet was delicious. Great place to stay your first or last night when you want to be close to the airport.
lindsay
Stayed 1 night in Apr 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 17 May 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.
This hotel is very far from restaurants, there shuttle bus times are very limited as well, breakfast is not worth the money , very limited and they dot replenish the items , tv has no English tv, the bathroom is like a airplane bathrooms and rooms are very small and no air conditioning
Mickey
Stayed 5 nights in Mar 2024
Response from インターナショナルリゾートホテル湯楽城 くちこみ担当 on 17 May 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We apologize that there were a lot of points that could not meet your expectations.
Perhaps it was due to it being my first time experiencing Japan but I will tell you this it was a very memorable one that I will not forget. The staff were always helpful, smiling, and accommodating. Their customs made me feel very comfortable and has a great sense of respect for the establishment, as well as myself. I love the atmosphere and the places they have their own shuttles go to so that you can experience their culture and country are amazing. I have never felt in my life at such peace than when I came to Japan. Everything was beautiful and an experience I will take with me forever.
Evan Marquis
Stayed 6 nights in Mar 2024
6/10 Okay
Lindsey
5 Mar 2024
Liked: Cleanliness
There was no reasonable options for breakfast or dinner. Only Buffett and this was unreasonably expensive
The staff was very friendly, Most of them spoke English and there were several eateries that was within a 5 minute walk. The train station was across the street.
The staff were excellent. Always top notch customer service in Japan. Chrisel, Ace, and Mr. Abe were very friendly and helpful. The Housekeepers were also so professional and quick to assist. I wouldn't stay again though. There's just not enough to do in the area. The Hot Springs were fun but after a couple of times it got boring. It's not the Hotel's fault and it's just a bit dead in the area. Nothing close enough to walk to and entertain yourself with.
James
Stayed 9 nights in Jan 2024
Response from International Resort Hotel Yurakujo on 11 Feb 2024
Dear Mr. James,Thank you for your stay at International Resort Hotel Yurakujo.We are happy to hear that you enjoyed your stay in our hotel.We will be keeping up our hotel service and we hope we will see you again one day.We look ofrward to welcoming next visitation.
The unique thing about this place is that they have spacious rooms and hotspring amusement park bext door.
I would be appreciated if they note that the hotspring place is cloaed on mondays prior as most of people like us was interested in staying in the hotel and using the hotspring facility next door.
yoyo
Stayed 1 night in Jan 2024
Response from International Resort Hotel Yurakujo on 11 Feb 2024
Dear Mr. Yoyo,Thank you for your stay at International Resort Hotel Yurakujo.First of all, we are deeply sorry we have not be noticed regaridng Hotspring facility Yurakujo.We will take care of this matter as soon as possible.We hope we will see you your next visitation.
Excellent and professional courtesy to the guest from the welcome at the first step by a highly experienced concierge, to the reception polite ladies.
Nice dinner and a rich breakfast but still much more:
The attractive hot spring bath. One of the best in its kind
Ali
Stayed 1 night in Jan 2024
Response from International Resort Hotel Yurakujo on 11 Feb 2024
Dear Mr. Ali,Thank you for your stay at International Resort Hotel Yurakujo.We are glad to hear that if you enjoyed staying with us.We will keep up our hospitality management and we hope we will see you again.We look forward to welcoming your next visitation.
Thank you for your stay at International Resort Hotel. We appreciate if you could enjoying to stay with us. We look forward to welcoming if you cold visit us next time.
Rather than paying high in city you can plan 2 hours a day then you can stay here and very convenient to transfer from the hotel but need to be careful if you miss the bus. In case you miss the bus you can travel by metro to the hotel with a metro pass / JR pass. If you have a JR pass you can book here because you have zero transportation cost.
murali dhar reddy
Response from International Resort Hotel Yurakujo on 21 Nov 2023
Thank you for your stay at International Resort Hotel Yurakujo.We have high way bus between Narita airport and hotel also, complimentary shuttle bus between Narita airport and hotel, Narita city and hotel.Therefore, it is very convenient to visit anywhere and sightseeing.We hope you have enjoyed staying with us and you will be back one day.
4/10 Poor
David
29 Oct 2023
David
Stayed 1 night in Oct 2023
Response from International Resort Hotel Yurakujo on 5 Nov 2023
Thank you for your stay at International Resort Hotel Yurakujo.We look forward to welcoming your next stay to the hotel.
10/10 Excellent
johnny
28 Oct 2023
Spacious room, comfy bed, nice amenities, great public bath, free parking, daily room cleaning… will definitely be back.
johnny
Stayed 3 nights in Oct 2023
Response from International Resort Hotel Yurakujo on 28 Oct 2023
Thank you for staying with us at International Resort Hotel Yurakujo.We look forward to visiting us next time.
Most helpful staff quiet just like I like it can’t wait to visit again.
Lawrence
Stayed 2 nights in Oct 2023
Response from International Resort Hotel Yurakujo on 24 Oct 2023
Thank you for staying at International Resort Hotel Yurakujo.We are happy to hear if you were enjoyed staying with our hotel.We hope we will meet you soon.We look forward to waiting next your visitation.
Nice hotel, and friendly staff, but it's in the middle of nowhere. There are almost no restaurants and stores in the area.
Mario
Stayed 3 nights in Sep 2023
Response from Hotel Management on 1 Oct 2023
Thank you for your stay at International Resort Hotel Yurakujo.Unforutnately, the hotel is located pretty far away from city area.However, we hope you enjoyed our facilities and your stay.We hope you will be back to the hotel one day.
Breakfast is great! Spa was great but it’s outside the building of the hotel. It’s hard to walk back from after finishing at the spa especially if the weather is bad. If there is a cover for people walking that would be really helpful.
Laarni
Stayed 1 night in Jun 2023
Response from International Resort Hotel Yurakujo on 7 Aug 2023
Thank you for your stay at International Resort Hotel Yuraujo.We are happy to hear that you have enjoyed our breakfast buffet when you stayed.We are sorry about the side walk to the spa.We will take over to our maneger about this matter.We look forward to welcoming you to visit usnext time.