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Shinjuku Urban Hotel

2.5 star property
Travelers tap into Tokyo's vibrant energy from this well-positioned hotel, where the 24-hour front desk team welcomes guests at any hour with genuine hospitality

Choose dates to view prices

Shinjuku Urban Hotel provides a practical base near Tokyo Metropolitan Government. The helpful staff consistently earns praise from previous visitors, while convenient dry cleaning and laundry services make longer stays hassle-free.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$210
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Single Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Non Smoking

7.2 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Smoking

7.8 out of 10
Good
(32 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room, Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Double Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Traditional Room

Japanese Traditional Room

Japanese Traditional Room

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for A large room for families use (W/Washing Machine)

A large room for families use (W/Washing Machine) | Private kitchenette

A large room for families use (W/Washing Machine)

Highlights

Air conditioning
Fridge
TV
Washing machine
2 bedrooms
Blackout curtains
Private bathroom
Toilet with electronic bidet
  • 73 sq m
  • 2 bedrooms
  • Sleeps 11
  • 6 Single Futons

View all photos for Pent house for families use(W/Washing Machine)

Pent house for families use(W/Washing Machine) | Private kitchenette

Pent house for families use(W/Washing Machine)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Fridge
TV
Washing machine
3 bedrooms
Blackout curtains
Private bathroom
Toilet with electronic bidet
  • 87 sq m
  • 3 bedrooms
  • Sleeps 9
  • 5 Single Beds

View all photos for Family Room (W/ Washing Machine)

Family Room (W/ Washing Machine)

Family Room (W/ Washing Machine)

Highlights

Air conditioning
Fridge
TV
Washing machine
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
  • 51 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Single Room (No Cleaning), Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room (No Cleaning), Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room (No Cleaning), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room (No Cleaning), Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room (No Cleaning), Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room (No Cleaning), Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room (No Cleaning), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room (No Cleaning), Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Located in Shinjuku, a neighbourhood in Tokyo, Shinjuku Urban Hotel is near a metro station. Tokyo Imperial Palace and Sensoji Temple are notable landmarks, and some of the area's popular attractions include Shinjuku Gyoen National Garden and Ueno Zoo. Tokyo Disneyland® and Tokyo DisneySea® are not to be missed. Visit our Tokyo travel guide
Map
2-8-12 Kabukicho, Shinjuku-ku, Tokyo, Tokyo, 160-0021

What's nearby

  • Shinjuku Gyoen National Garden featuring heritage architecture and a park
    Shinjuku Gyoen National Garden
    12 min walk - 1.1 km
  • Samurai Museum
    3 min walk - 0.3 km
  • Isetan Department Store Shinjuku
    6 min walk - 0.6 km
  • Okubo Park
    7 min walk - 0.7 km
  • Shinjuku Isetan
    8 min walk - 0.7 km

Getting around

  • Higashi-shinjuku Station
    5 min walk
  • Seibu-Shinjuku Station
    8 min walk
  • Tokyo (HND-Haneda)
    54 min drive

Restaurants

  • 新宿 NINE SPICES
    1 min walk
  • 山水草木
    1 min walk
  • ドトールコーヒーショップ
    1 min walk
  • 博多っ子
    1 min walk
  • 世界の山ちゃん
    1 min walk

About this property

Shinjuku Urban Hotel

Hotel near Shinjuku Gyoen National Garden
Close to National Stadium, Shinjuku Urban Hotel has plenty to offer.
You'll also find perks such as:
  • Luggage storage, a 24-hour front desk and a vending machine
  • A lift
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Shinjuku Urban Hotel offer comforts, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Fridges, daily housekeeping and desks

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Property amenities

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Shinjuku Urban
Shinjuku Urban Hotel Tokyo
Shinjuku Urban Hotel Hotel
Shinjuku Urban Hotel Tokyo
Shinjuku Urban Hotel Hotel Tokyo

Frequently asked questions

Is Shinjuku Urban Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shinjuku Urban Hotel?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at Shinjuku Urban Hotel on 23 Feb 2026 start from NZ$209.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shinjuku Urban Hotel?

Shinjuku Urban Hotel doesn't offer parking.

What time is check-in at Shinjuku Urban Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Shinjuku Urban Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Shinjuku Urban Hotel located?

Located in Shinjuku, this hotel is within a 15-minute walk of Samurai Museum and Shinjuku Gyoen National Garden. Tokyo Imperial Palace and Shibuya Crossing are also within 3 miles (5 km). Higashi-shinjuku Station is only a 5-minute walk and Shinjuku-sanchome Station is 6 minutes.

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Reviews

Shinjuku Urban Hotel Reviews

8.4

Very good

8.2

Cleanliness

8.8

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 291 out of 625 reviews
Rating 8 - Good. 209 out of 625 reviews
Rating 6 - Okay. 87 out of 625 reviews
Rating 4 - Poor. 27 out of 625 reviews
Rating 2 - Terrible. 11 out of 625 reviews

Reviews

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff were friendly and checking in and out was a breeze. The room is slightly larger than typical hotels in Japan so that’s a bonus.
Stayed 15 nights in Oct 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was super cozy, right next to a few good food options and staff was super friendly and helpful would stay again
Stayed 6 nights in Aug 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room
Stayed 4 nights in Oct 2025

6/10 Okay

Kimberley

Liked: Cleanliness
Staff were nice and helpful. Room is definitely in need of updates. It was loud outside our room due to the proximity of the hotel and ambulances going by. Not the fault of the hotel but just to keep in mind.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and the location was great, definitely would stay here again.
Stayed 4 nights in Apr 2025

4/10 Poor

Jayme

Liked: Staff & service
Disliked: Cleanliness, amenities
Not what I saw on the reviews, was a dirty room with mosquitoes and carpet was stained. Staff was great! But I will not be staying there again.
Stayed 4 nights in Oct 2025

8/10 Good

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were great and helpful but the hotel is getting a little bit run down. That said it was a good price, convenient and in a safe area. It was a bit noisy at night, but the noise was from the street - not the hotel’s fault. And the noise was no match for a good pair of foam earplugs.
Stayed 5 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent.

Excellent location. Close to everything you need in shinjuku. Huge rooms by tokyo standard. Staff are very friendly and helpful. Would definitely stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place was so good, I already miss it.

Very friendly staff. Willing to go the extra mile for you. They absolutely took care of my luggage forwarding. The room was very clean when I came. They provided good amenities and toiletries. Location is amazing as well. Right in the heart of Shinjuku, with excellent restaurants and convenience stores nearby. Public transportation is very close as well.
Stayed 4 nights in Sep 2025

10/10 Excellent

Hank

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable and modest room. Great staff!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel ever, staff were great
Stayed 6 nights in Oct 2024

10/10 Excellent

RILE

Liked: Amenities
Very convenient to go around. Great for family stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Close to many amenities and staff was very nice.

8/10 Good

Gretchen

Liked: Cleanliness, staff & service
Overall , I like the hotel and the area. I feel relax and safe. The hotel is outdated though.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alberto

Staff was very nice an pleasant
Stayed 6 nights in Oct 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this property and will 100% book it again, specifically room 903. Thank you for the excellent service
Stayed 5 nights in Apr 2025

10/10 Excellent

Jossue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and helpful
Stayed 6 nights in Oct 2024

10/10 Excellent

Øystein

Liked: Cleanliness, staff & service
Great location. Helpful staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Nate

Liked: Staff & service
Quiet, great location, perfect spot for my last night in Tokyo.
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff - very thoughtful! Great, central location. Easy check-in and out.
Stayed 5 nights in May 2024

8/10 Good

Karim

Liked: Cleanliness, staff & service
The location is very strategic close to a very busy street yet quite and close to JR also 7/11 market is just next to the hotel
Stayed 5 nights in Sep 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean so if you don't mind a property that's somehow dated, this is a very good choice. In cities specially like Tokyo, location is always key. It is walking distance to the Golden Gai and the Kabukicho area. Less than 15 minutes away from the Shinjuki subway station. The hotel folks are also very friendly and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was right by golden gai and had food nearby. Staff was kind and accommodating
Stayed 7 nights in Sep 2024

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We book suite and very large room, clean, have kitchen, sink, microwave, refrigerator...good for family or group of friends. Will book again.
Stayed 3 nights in Jun 2024