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Mandarin Oriental, Tokyo

5.0 star property
Luxury hotel with 9 restaurants and full-service spa

Choose dates to view prices

The Mandarin Oriental in Tokyo's vibrant heart offers easy access to Ueno Park's tranquil paths. Guests can book spa treatments or join yoga classes between sightseeing. Nine distinctive restaurants and two stylish bars provide perfect settings to savor the day's adventures.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Pet-friendly
  • Breakfast available
The current price is NZ$1,613
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

7.4 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Designer toiletries
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Designer toiletries
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mandarin Grand King

Mandarin Grand King

Mandarin Grand King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Designer toiletries
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin Grand Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Grand Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Designer toiletries
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mandarin Suite King

Premium bedding, minibar, in-room safe, desk

Mandarin Suite King

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Designer toiletries
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premier King Room

Deluxe Premier King Room

Deluxe Premier King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Designer toiletries
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Premier Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Designer toiletries
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite King

Premium bedding, minibar, in-room safe, desk

Premier Suite King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Designer toiletries
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner King

Deluxe Corner King

Deluxe Corner King

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Designer toiletries
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Oriental Suite King

Oriental Suite King

Oriental Suite King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Designer toiletries
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Suite Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Designer toiletries
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin Corner Suite King

Mandarin Corner Suite King

Mandarin Corner Suite King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Designer toiletries
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite Twin

Premium bedding, minibar, in-room safe, desk

Premier Suite Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Map
2-1-1 Nihonbashi Muromachi, Tokyo, Tokyo-to, 103-8328

What's nearby

  • Tokyo Dome - 6 min drive - 3.4 km
  • Tokyo Imperial Palace - 6 min drive - 2.7 km
  • Sensoji Temple - 7 min drive - 5.0 km
  • Tokyo Tower - 7 min drive - 5.4 km
  • Tokyo Skytree - 9 min drive - 6.7 km

Getting around

  • Shinnihombashi Station - 2 min walk
  • Kanda Station - 7 min walk
  • Tokyo (NRT-Narita Intl.) - 61 min drive

Restaurants

  • ‪CRAFTROCK BREW PUB & LIVE - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪富錦樹 台菜香檳 Fujin Tree - ‬1 min walk
  • ‪ISHIYA NIHONBASHI - ‬1 min walk
  • ‪Wagyu Burger - ‬1 min walk

About this property

Mandarin Oriental, Tokyo

Luxury hotel near Ueno Park
Located close to Tokyo Imperial Palace and Tokyo Dome, Mandarin Oriental, Tokyo provides 2 coffee shops/cafes, a hair salon and dry cleaning/laundry services. Treat yourself to aromatherapy, a body treatment or a massage at the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Yoga classes and Pilates classes are offered at the 24-hour health club; Mandarin Oriental, Tokyo also has 2 bars, conference space and a hot tub. Guests can connect to in-room WiFi (surcharge).
You'll also find perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • A lift, a ballroom and concierge services
  • A gift shop, a banquet hall and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 179 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes.
Other amenities include:
  • Changing tables, baby baths and childcare services
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with designer toiletries and separate baths/showers
  • HDTVs with premium channels and DVD players
  • Recycling, electric kettles and heating

Awards and affiliations

Mandarin Oriental, Tokyo is listed in the 2021 Condé Nast Traveller Gold List of the world's best places to stay.

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Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,500 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (JPY 1,500 per night)

Parking and transport

  • Covered valet parking on site (JPY 6,500 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: JPY 8,855 for adults and JPY 4,428 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Pilates classes
  • Yoga classes

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • DVD player
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 5,920 square feet of conference space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 22770 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 8855 for adults and from JPY 4428 for children
  • Fee for in-room wireless Internet: JPY 1500 per night (rates may vary)
  • Fee for wireless Internet in public areas: JPY 1500 per night (rates may vary)
  • Valet parking fee: JPY 6500 per day (in/out privileges)
  • Pet fee: JPY 22770 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Mandarin Oriental Tokyo Hotel
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Tokyo
Tokyo Mandarin Oriental
Chuo Mandarin Oriental
Mandarin Oriental Chuo
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental, Tokyo Japan
Mandarin Tokyo
Mandarin Oriental Tokyo
Mandarin Oriental, Tokyo Hotel
Mandarin Oriental, Tokyo Tokyo
Mandarin Oriental, Tokyo Hotel Tokyo

Frequently asked questions

Is Mandarin Oriental, Tokyo pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of JPY 22770 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Mandarin Oriental, Tokyo?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Tokyo on 3 Dec 2025 start from NZ$1,612.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mandarin Oriental, Tokyo?

Valet parking is available for JPY 6500 per day.

What time is check-in at Mandarin Oriental, Tokyo?

Check-in start time: 3 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Mandarin Oriental, Tokyo?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Mandarin Oriental, Tokyo located?

Located in Chuo, this luxury hotel is within 3 mi (5 km) of Ueno Park, Tokyo Imperial Palace and Tokyo Dome. Sensoji Temple and Tokyo Tower are also within 3 mi (5 km). Shinnihombashi Station and Mitsukoshimae Station are within a 5-minute walk.

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Reviews

Mandarin Oriental, Tokyo Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 354 out of 435 reviews
Rating 8 - Good. 57 out of 435 reviews
Rating 6 - Okay. 12 out of 435 reviews
Rating 4 - Poor. 8 out of 435 reviews
Rating 2 - Terrible. 4 out of 435 reviews

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, great location, amazing staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Gregg

good stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I didn't like about this hotel. It is fabulous. So relaxing. It was hard to leave it to go out and see Tokyo; I could have stayed there the whole time! We decided that we had the best food of our trip in the Oriental lounge on 2 occasions. Would recommend this hotel to anyone.
Stayed 3 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here, you’ll love it!

Such an amazing stay at this hotel! The hotel and service was impeccable - fantastic food, beautiful rooms, the spa is top notch, and everyone who works here was extremely helpful and friendly. Can’t recommend this place enough!
Stayed 3 nights in Feb 2024

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent personal service by kind and responsive staff. Will definitely be back. Restaurants were excellent !
Stayed 3 nights in Nov 2023

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The staff went over and beyond. The bar had incredible views. The bath was huge and amazing. The bed was very comfortable. Overall excellent stay. Cons: It is pricey, but I wish I had stayed longer. Could also do with more vegetarian food options.
Stayed 1 night in Nov 2024

10/10 Excellent

Carla

Liked: Staff & service, amenities, property conditions & facilities
Immaculate. Perfect location. Wonderful attention to detail.
Stayed 7 nights in Aug 2024

10/10 Excellent

Toshiyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience!
Stayed 1 night in Dec 2023

8/10 Good

gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 5 star resort it is a bit tired. Food not great. View of city spectacular
Stayed 2 nights in Jun 2024

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like service, you will like this hotel. The service is outstanding. The hotel goes out of its way to make you feel at home. We stayed at one of the higher end suites and we welcomed with a very ample fruit basket with some of the best fruit I have ever had. The restaurants try to know you by name. The spa is first class and the sauna has a 30 story view of the city.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how convenient the location is. The metro station is right next to the hotel. It takes just 10 mins to go to Ginza. It is also on the line where Omotesando and Shibuya. I also like the bar. Very cool. Classic cocktails with its own creativity and a fine touch of Japanese culture in it. Staff are very helpful. The room is amazing. Looking directly into the metropolis.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Not worth the money

Concierge service was not good at all - struggled to book a restaurant for us, needed to explain it several times to different people despite emailing in advance. Emails went without reply and the concierge team didn't speak good English or actually listen to us. Room had a great view, although it required two lifts to get to, one on ea different side of the building to the other. Spa / swimming pool access was only free before 9.30am. Bathroom was good but overall the furnishings inn the room were dated and the bathroom door was awkward to shut. I expected more for the price. The Palace was cheaper and the service was far superior and a much better room.
Stayed 1 night in May 2025

10/10 Excellent

Mya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Memorable Stay at the Mandarin Oriental

I recently had the pleasure of staying at the Mandarin Oriental Tokyo Hotel, and I must say it was an exceptional experience from start to finish. From the warm and friendly staff to the impeccable amenities, this hotel truly exceeded all my expectations. Upon arrival, I was greeted with genuine smiles and a seamless check-in process. The reception staff was incredibly helpful, providing me with all the necessary information about the hotel and its facilities. The lobby itself was beautifully designed, creating a welcoming and elegant atmosphere. The room I stayed in was simply stunning. It was spacious, tastefully decorated, and immaculately clean. The comfortable bed and high-quality linens ensured a good night's sleep, and the attention to detail in the room's design was evident. The amenities provided, such as the mini-fridge, coffee maker, and complimentary toiletries, added to the overall convenience and comfort of my stay. One aspect that truly stood out was the hotel's dining options. The breakfast buffet was a delight, but I HIGHLY suggest to ask for the japonese breakfast . The culinary experience at the Mandarin Oriental was truly exceptional. Highly recommended
Stayed 3 nights in Nov 2023

10/10 Excellent

Deems

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first time - very impressed, but fell short of 5-stars IMHO.
Stayed 4 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkable service and experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stupendo ritorneremo sicuramente!!
Stayed 3 nights in Aug 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
THANK YOU VERY MUCH TO MANDARIN ORIENTAL TOKYO AND THE WHOLE TEAM FOR THE SPECTACULAR HOSPITALITY AND KINDNESS. MY WIFE AND I WERE FORTUNATE TO STAY AT YOUR HOTEL. WE WILL RECOMMEND OUR FAMILY AND FRIENDS. WE WILL SEE YOU AGAIN SOON.
Stayed 3 nights in Aug 2025

8/10 Good

Jean Seung

Location
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff, the hotel room had beautiful views of the city, and the cleanness was superb.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

It is definitely a great place to stay. The subway station is right downstairs. Amazing department store right next door. Fantastic restaurants on site. And I could eat breakfast here everyday for the rest of my life!!!
View from our room
Lobby on 38th floor
Stayed 1 night in Aug 2025

10/10 Excellent

Giorgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel fantastico, colazione eccellente, camera ampia e molto bella con vista spettacolare, cortesia del personale servizio di alto lovello
Stayed 7 nights in Aug 2025

10/10 Excellent

Dessislava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and the staff was amazing. Everyone went beyond themselves to help and accommodate us. Recommend the hotel . I can’t wait to be back !
Stayed 7 nights in Jun 2025

10/10 Excellent

SYLVAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parfait !
Stayed 3 nights in Jun 2025

8/10 Good

Ziya

Liked: Amenities, property conditions & facilities
Good hotel, but probably you do not get not what you’d expect from a Mandarin property. The concierge stuff was poor, hotel rooms need an upgrade.
Stayed 3 nights in Jun 2025