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Flexstay Inn Shinagawa

2.5 star property
Hotel in Tokyo, near Tokyo Bay

Photo gallery for Flexstay Inn Shinagawa

Lobby
Exterior
Laundry room
Desk, iron/ironing board, free WiFi, bed sheets
Fridge, microwave, coffee/tea maker

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$89
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Non Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking (Cleaning is Optional with Additional Cost)

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Microwave
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Large Twin Bed, Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Large Twin Bed, Smoking (Cleaning is Optional with Additional Cost)

Highlights

Air conditioning
Kitchenette
Fridge
TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Microwave
  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking (Cleaning is Optional with Additional Cost)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Microwave
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Large Twin Bed, Non Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Large Twin Bed, Non Smoking (Cleaning is Optional with Additional Cost)

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Microwave
  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

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About the area

Map
1-22-19, Kitashinagawa, Shinagawa-ku, Tokyo, Tokyo-to, 140-0001

What's nearby

  • Roppongi Hills
    5 min drive - 4.5 km
  • Tokyo Tower
    5 min drive - 4.8 km
  • Toyosu Market
    6 min drive - 6.4 km
  • Tokyo Big Sight
    6 min drive - 6.6 km
  • Shibuya Crossing
    7 min drive - 9.4 km

Getting around

  • Kitashinagawa Station
    1 min walk
  • Sengakuji Station
    2 min drive
  • Tokyo (HND-Haneda)
    10 min drive

Restaurants

  • 中華そば 和渦 TOKYO
    3 min walk
  • とりいち 北品川店
    1 min walk
  • しながわ翁
    3 min walk
  • ホルモン焼 もんもん
    2 min walk
  • いちょうの木
    4 min walk

About this property

Flexstay Inn Shinagawa

Hotel near Tokyo Bay
Flexstay Inn Shinagawa provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks include:
  • A vending machine, luggage storage and a water dispenser
Room features
All 55 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with baths and toilets with electronic bidets
  • Kitchenettes, fridges and microwaves

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Elevators are not available at this property.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide housekeeping service.

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Flexstay
Flexstay Inn
Flexstay Inn Shinagawa
Flexstay Shinagawa
Flexstay Inn Shinagawa Hotel
Flexstay Inn Shinagawa Tokyo
Flexstay Inn Shinagawa Hotel Tokyo

Frequently asked questions

Is Flexstay Inn Shinagawa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Flexstay Inn Shinagawa?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at Flexstay Inn Shinagawa on 17 Aug 2025 start from NZ$89.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Flexstay Inn Shinagawa?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Flexstay Inn Shinagawa?

Checkout is at 10 AM.

Where is Flexstay Inn Shinagawa located?

Located in Shinagawa, this hotel is within 3 miles (5 km) of Tokyo Bay, Tokyo Tower and Roppongi Hills. Keio University and Shiba Park are also within 3 miles (5 km). Kitashinagawa Station is only a 2-minute walk and Takanawadai Station is 20 minutes.

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Flexstay Inn Shinagawa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 133 out of 478 reviews
Rating 8 - Good. 187 out of 478 reviews
Rating 6 - Okay. 121 out of 478 reviews
Rating 4 - Poor. 29 out of 478 reviews
Rating 2 - Terrible. 8 out of 478 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but enough for quick stays. Shinagawa station is just a 10 min walk away (Shinkansen towards west)
Stayed 1 night in Jul 2025

10/10 Excellent

ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice! Room was clean and great for our needs!
Stayed 1 night in May 2025

10/10 Excellent

Brayzon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minute walk from train station maybe shorter, it was quiet and clean and the staff was very friendly and spoke good enough english. Also had many amenities.
Stayed 4 nights in May 2025

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities
Clean and close to a great neighbourhood
Stayed 2 nights in May 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is close to the train station
Stayed 4 nights in May 2025

10/10 Excellent

Mirlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and walking distance to train station and supermarkets.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yujiro

great experience
Stayed 1 night in May 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 6 nights in Apr 2025

10/10 Excellent

Fumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient being just a minute walk from Kitashinagawa Station and a convenience store 2 buildings away. Very cost effective. Even has a mini kitchen and a microwave!!!
Stayed 1 night in May 2025

2/10 Terrible

Cecilia

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff is friendly and helpful. Room was nice size but old. No elevator so you have to carry your luggages through narrow stairs. No cleaning during entire stay- you take out your trash and request fresh towels at front desk. Hotel is 2-minute walk from Kitashinagawa station. Area can be noisy in the morning and early evening. Hotel is overpriced for its value.
Stayed 5 nights in Jun 2025

6/10 Okay

Paul

WiFi didn’t work in the room
Stayed 3 nights in May 2025

10/10 Excellent

thien an

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, there's a lot of good market nearby and it's right next to a family market. It's a 14 minute walk to the train station. Staff are super friendly and helpful
Stayed 7 nights in Dec 2024

6/10 Okay

Sokhom

Liked: Staff & service, amenities
The room was dated, there is no room service and elervator on the premises. However it is within 500 yards to Tikashinagwas station.
Stayed 4 nights in Apr 2025

8/10 Good

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed the last shinkansen leaving from shinagawa to kyoto and had to put me and a friend up for the night. The hotel is close to another station that is one stop from shinagawa (7 minute transit in total from here to shinagawa station). The place is clean, and has all the amenities we needed for the night! Do note, if you are a very large person, it may be a little difficult to maneuver around in the shower area. It wasn’t as quiet as one might hope, but that likely is just a big city thing. It wasn’t people talking or being loud for the most part. Lots of ambulance/ police passed by throughout the night with their sirens on. That being said it didn’t wake up my friend, and I only heard them since I was already awake at the time. Definitely didn’t stop me from falling asleep! The staff was super friendly, and check in was very easy even checking in only 15 minutes or so after booking the place! Just make sure your passport is handy if you’re a foreigner! If I was going to stay in shinagawa, I would come back here for sure. Good location for transportation and good price per night!
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Liked: Staff & service, amenities, property conditions & facilities
Very close to a main Shinagawa station that gives you access to many different train lines mainly to all the major prefectures you want to see. Rooms a little on the small end but if your looking to just sleep and shower great location.
Stayed 2 nights in Jun 2024

6/10 Okay

??

Ok
Stayed 1 night in Jan 2025

4/10 Poor

Thomas

Liked: Cleanliness, staff & service
Disliked: Amenities
Location was great! Very close to the train station and to local restaurants. However, the internet connection was very poor.
Stayed 3 nights in Mar 2023

8/10 Good

Albin

Liked: Room comfort
Disliked: Property conditions & facilities

Big room but not very nice bathroom

Bathroom in need of renovation.
Stayed 3 nights in May 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute inn in a quiet spot that is located within walking distance of two train stations. There are restaurants and convenience stores around that are open late so if you need to get something, you'll be able to. Rooms are tiny but that's par for the course in Japan. Neat and clean, it has everything you'll need. The inn has a coin washer and dryer in the basement which I took advantage of. For the price, location, and room I would definitely stay here again.
Stayed 2 nights in Apr 2023

2/10 Terrible

Thea

Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting

We were shocked… never have i ever been in such a filthy place. There was dust and dirt everywere… mold in the Windows, toilet couldnt flash. We got shown 2 new rooms, and they were just as disgusting. We had to find another hotel, so we cancelled the booking, but still had to pay for one night. I have tried to get in contact With hotels.com, but it is impossible. I feel so dissapointed by this… I took pictures of everything, to show it to the booking site. We found another hotel, not so far from this, and a little more expensive, but thats what you can expect when you havent booked in advance, and had to start all over ON the day. This hotel was so much nicer, and also not that much more expensive. I trust hotels.com for providing the best hotels, on their site, and then showing up to this place was horrible.
Stayed 5 nights in May 2024

10/10 Excellent

Busagarin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff can speak English well and provided good service and support. The hotel location is very near to Haneda airport. But you need to learn how to get to the airport properly. Japanese people are very kind and helpful. So just ask with Google Translator. As a new visitor to Japan, need advice how to get on the train properly. I just forgot to ask. The room is clean and well organized. Microwave and mini kitchen are available in the room. Walking to the nearest subway is a bit far for me, roughly 20 minutes walk. Probably I did not get used to walking this far to reach transportation. After getting used to the Tokyo train system, this hotel is a very good option. Family Mart is a few steps away from the hotel. Also there are another two supermarkets nearby. There are several restaurants in the area but I had no chance to try. This time I stayed only 2 nights. Next time I will stay longer.
Stayed 2 nights in Aug 2023

8/10 Good

Masayasu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一時帰国に使用しましたが、海外から注文した荷物や実家から送ってもらった荷物を仮受していただけ助かりました。
Stayed 1 night in Apr 2025

4/10 Poor

Eiji

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
湯船の内側に滑り感。洗剤の残り？ 窓のカーテン（左右の白色レースカーテン）に茶色の大きな古いシミ。古さは感じるが清潔感は感じない。 この２点が気になった以外は、寝るだけの場所と考えれば我慢できるかも。駅近といえど値段は割高と感じた。
枕元の上のカーテンなので、清潔感がもっとあると良いですね
Stayed 1 night in Jul 2025

6/10 Okay

Yuji

Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

hinata

Liked: Cleanliness, amenities, property conditions & facilities
駅から近くで凄い良かったです！
Stayed 2 nights in Jul 2025