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City Hotel Lonestar Shinjuku

3.0 star property
Hotel with a restaurant, a short walk to Shinjuku Gyoen National Garden

Photo gallery for City Hotel Lonestar Shinjuku

Lobby
Standard Twin Room, Non Smoking
Lobby
Exterior
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Highlights

Fridge
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
Cable channels
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Single Bed, Smoking

Highlights

Fridge
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
Cable channels
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Double Room, Non Smoking

Highlights

Fridge
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
Cable channels
  • 11.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Double Room, Smoking

Highlights

Fridge
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
Cable channels
  • 11.0 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Single Room, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Single Room, Non Smoking

Highlights

Fridge
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
Cable channels
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Single Room, Smoking

Highlights

Fridge
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
Cable channels
  • 10 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Single Bed, Non Smoking

Highlights

Fridge
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Bidet
Cable channels
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
2-12-12 Shinjuku, Tokyo, Tokyo Prefecture, 160-0022

What's nearby

  • Isetan Department Store Shinjuku - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 6 min walk - 0.6 km
  • National Stadium - 3 min drive - 2.1 km
  • Meiji Jingu Shrine - 4 min drive - 2.4 km
  • Waseda University - 4 min drive - 2.8 km

Getting around

  • Shinjuku-sanchome Station - 1 min walk
  • Shinjuku Station - 10 min walk
  • Tokyo (HND-Haneda) - 39 min drive

Restaurants

  • ‪たこりん - ‬1 min walk
  • ‪吉龍軒 - ‬1 min walk
  • ‪EAGLE Tokyo - ‬1 min walk
  • ‪NEW SAZAE - ‬1 min walk
  • ‪ロシナンテ - ‬1 min walk

About this property

City Hotel Lonestar Shinjuku

Hotel near Shinjuku Gyoen National Garden
Close to Tokyo Metropolitan Government Building and National Stadium, City Hotel Lonestar Shinjuku provides dry cleaning/laundry services, a restaurant and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A 24-hour front desk, a reception hall and luggage storage
  • A lift, a front desk safe and free newspapers
Room features
All 50 rooms have comforts such as laptop-friendly workspaces, in addition to amenities such as free WiFi.
Other amenities include:
  • Bathrooms with showers and bidets
  • 30-inch flat-screen TVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

City Hotel Lonestar
City Hotel Lonestar Shinjuku
City Lonestar Shinjuku
Hotel Lonestar
Shinjuku City Hotel Lonestar
City Hotel Lonestar Shinjuku, Tokyo
City Hotel Shinjuku
City Lonestar
City Lonestar Shinjuku Tokyo
City Hotel Lonestar Shinjuku Hotel
City Hotel Lonestar Shinjuku Tokyo
City Hotel Lonestar Shinjuku Hotel Tokyo

Frequently asked questions

Is City Hotel Lonestar Shinjuku pet-friendly?

No, pets are not allowed at this property.

What time is check-in at City Hotel Lonestar Shinjuku?

Check-in start time: 3 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at City Hotel Lonestar Shinjuku?

Checkout is at noon.

Where is City Hotel Lonestar Shinjuku located?

Located in Shinjuku, this hotel is within a 10-minute walk of Isetan Department Store Shinjuku and Shinjuku Gyoen National Garden. Tokyo Metropolitan Government Building and National Stadium are also within 1 mile (2 km). Shinjuku-sanchome Station is only a 2-minute walk and Shinjuku-gyoemmae Station is 5 minutes.

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City Hotel Lonestar Shinjuku Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 160 out of 698 reviews
Rating 8 - Good. 353 out of 698 reviews
Rating 6 - Okay. 135 out of 698 reviews
Rating 4 - Poor. 39 out of 698 reviews
Rating 2 - Terrible. 11 out of 698 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

jey, 沖縄

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とっても良かったです。
Stayed 2 nights in Jul 2020

10/10 Excellent

Toshiteru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通の便非常にいい。丸ノ内線、都営戦徒歩圏内。都内で動くには至便。
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

今後もぜひ利用したいホテル

新宿に行く時は大概利用させて頂いてます。 モーニングサービスが特に気に入ってます。 チェックアウトが12時なのも良いです。
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

ホテルの雰囲気

チェックイン時の受付の女性、感じが事務的で仕事さえすれば良い雰囲気でした。 まぁ、観光で来た訳ではないのであまり ギスギスした事は言いたくないですが、 とりあえずこの業界、お客様対応ですよね。
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

2度と泊まりたくない

とても不快な滞在でした。ホテルの前のお店が、店の前で一晩中大きな声で騒いでいてホテルの部屋まで聞こえてきました。一度警察が来て静かになりましたが、30分もするとまた騒ぎ出し、朝の5時まで続きました。うるさくて全く眠れずフロントへ電話しても誰も出ないし、もう2度と泊まりません。ホテルもこの状態を放っておくのもどうかと思います。
Stayed 1 night in Feb 2020

6/10 Okay

SEONHEE

신주쿠 산쵸메 역에서 가까운 호텔

장점을 먼저 말하자면 위치는 괜찮은 편이었어요. JR 신주쿠 역에서는 12분 정도 걸리지만 신주쿠산초메역에서는 매우 가까워요. 숙박료에 간단한 조식이 포함되어 있는 점 4층에서 커피 녹차 물 얼음을 셀프로 이용할 수 있고 어메니티 퀄리티가 괜찮았어요. 단점은 일본 호텔이 대부분 그렇더라도 엘리베이터 룸 화장실 매우 좁았고 냉난방 에어컨이 구식이어서 트는데 힘들고 난방하면 매우 건조했어요. 룸청소도 2시까지 요청해야만 해주는 걸루 되어있고 처음 청소상태도 아주 깔끔하지는 않았어요. 그리고 시국때문인지(혐한, 코로나 등) 체크인할때 연세있으신 분이 계셨는데 불친절하셔서 첫인상이 좀 별로였어요.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room we stayed in was exceptionally small for 2 people
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación y muy buen servicio
Stayed 4 nights in Jan 2020

10/10 Excellent

Wei Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

離新宿三丁目站近，房間小但五臟俱全

離新宿三丁目站超近，走路到JR新宿站逛街也很方便，附近有很多百貨可以逛，飯店服務員都很有禮貌而且很客氣唷，上飯店有台階要稍微搬一下行李，飯店的四樓有免費的水跟茶可以裝(有提供杯子)，早餐有簡單的自助麵包+飲料，雖然房間很小，但五臟俱全，走過來的小巷蠻多酒吧/夜店的，女生如果單獨去的話要注意安全。
Stayed 2 nights in Jan 2020

10/10 Excellent

Wassawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Yoshihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

hirokazu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテルだと思います。

清潔で気持ちよく滞在しました。朝食も美味しかったです。全体的には快適で満足できる内容でした。 気になったのはコンセントが固定できていなくてグラグラしていて心配でした。また冷蔵庫の音が大きく夜中に目が覚めました。
Stayed 2 nights in Jan 2020

8/10 Good

Se-Wook

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

MICHIO

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel provides free and simple breakfast, and is just beside a metro station.
Stayed 7 nights in Dec 2019

10/10 Excellent

Ben, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and good size. Its quiet even though there are many interesting PUB and drinking joints all around. Its really safe here, compared to Kabukichou-area. The breakfast spread is good and great tasting. All counter staff are friendly and helpful. Check out time is 12noon. Most guests are young couples.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Room was fine. Location is very good.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2019