8/10 Good
Kevin
6 Mar 2024
Liked: Staff & service, property conditions & facilities, room comfort
Not my style of APA
I usually like to stay in APA hotel and usually recommend the hotels to my friends and coworkers as a clean and comfortable place to stay and quite affordable. Some issues that I experienced is when I entered the hotel I thought the couple at the hotel was waiting to check in but I didn’t get noticed nor welcomed until minutes later. I couldn’t check in early but since they had a baggage storage service it was convenient but the surrounding neighborhood had nothing really to do for 2 hours. My biggest problem was the coin laundry. I was hoping to do laundry but it was quite popular having only two washers in the hotel. I had to go back and forth from my room several times to check if it was available but sadly since it was raining I guess everyone needed to wash. That in itself isn’t the problem but I wish there could be some sort of notification or the reception can provide information that it had come available but when I asked them they said they couldn’t check and let me know even though it’s right next to them. There were two receptionists and there were no guests waiting to be attended, they were just talking to each other so I wish one could let me know. I know it’s not a part of their job but having to go back and forth with no reservation time was quite tiring which I just wanted to share my experience. I love the hotels and the service but I just wanted to comment not complain. Thank you
Kevin
Stayed 1 night in Mar 2024