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Keio Plaza Hotel Tokyo

4.5 star property
Family-friendly Tokyo hotel in Shinjuku with 10 restaurants
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Keio Plaza Hotel Tokyo

Lobby
Exterior
Flat-screen TV, DVD player, toys
10 restaurants, breakfast, lunch, dinner served; Fusion cuisine
View from property
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

8.8 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
The price is NZ$655
includes taxes & fees
30 Sept - 1 Oct

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Room options

Available filters for rooms
Showing 3 of 82 rooms

View all photos for Plaza Superior South Wing Twin, Non Smoking, 20F above

1 bedroom, down duvets, in-room safe, individually decorated

Plaza Superior South Wing Twin, Non Smoking, 20F above

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2020
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down duvets, in-room safe, individually decorated

Superior Twin Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2020
  • 34 sq m
  • City view
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Deluxe Select Twin Connecting Room, Non Smoking

Deluxe Select Twin Connecting Room, Non Smoking

Deluxe Select Twin Connecting Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2020
Blackout curtains
  • 71 sq m
  • City view
  • Sleeps 8
  • 4 Large Single Beds

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About the area

Map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330

What's nearby

  • Shinjuku I Land - 4 min walk
  • Tokyo Metropolitan Government - 4 min walk
  • Shinjuku Sumitomo Building - 6 min walk
  • Shinjuku Gyoen National Garden - 2 min drive
  • Meiji Jingu Shrine - 4 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Tokyo (HND-Haneda) - 38 min drive

Restaurants

  • ‪スターバックス - ‬3 min walk
  • ‪あるでん亭新宿店 - ‬4 min walk
  • ‪オールデイダイニング 樹林 - ‬2 min walk
  • ‪Sizzler - ‬4 min walk
  • ‪アートラウンジ デュエット - ‬2 min walk

About this property

Keio Plaza Hotel Tokyo

Family-friendly hotel revitalised in 2020 and located near Tokyo Metropolitan Government
Located close to Shinjuku Mitsui Building and Pentax Square, Keio Plaza Hotel Tokyo provides a corner/local shop, an art gallery on-site and designer shops on-site. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as 3 coffee shops/cafes and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a free theme park shuttle and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and newspapers in the reception
  • A banquet hall, concierge services and bike parking
  • Guest reviews speak highly of the helpful staff and proximity to public transport
Room features
All 1453 individually furnished rooms include thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities such as late-night room service and free WiFi. Guest reviews speak positively of the cleanliness, size rooms at the property.
Other conveniences in all rooms include:
  • Highchairs and childcare services
  • Separate baths/showers, bidets and free toiletries
  • Flat-screen TVs with satellite channels and DVD players
  • Wardrobes/cupboards, fridges and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 5:30 PM at scheduled times
  • Free theme park shuttle
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,500 for adults and JPY 3,500 for children
  • 10 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges

Restaurants on site

  • オールデイダイニング樹林
  • スーパーブッフェ　グラスコート
  • 和食　かがり
  • 寿司　久兵衛
  • 鉄板焼　やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Gym
  • Shopping

Family friendly

  • Baby toys
  • DVD player
  • Free theme park shuttle
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 47 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 25000 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4500 for adults and from JPY 3500 for children
  • Airport shuttle fee: JPY 1250 per person (one-way)
  • Airport shuttle fee per child: JPY 630 (one-way), (from 1 to 12 years old)
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 25000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transport to and from this property
Parking height restrictions apply
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

Is Keio Plaza Hotel Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Keio Plaza Hotel Tokyo?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Keio Plaza Hotel Tokyo on 30 Sept 2024 start from NZ$654.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Keio Plaza Hotel Tokyo?

Self-parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Keio Plaza Hotel Tokyo?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Keio Plaza Hotel Tokyo?

Checkout is at 11:00 AM.

Does Keio Plaza Hotel Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-5:30 PM at scheduled times. A fee of JPY 1250 per person applies.

Where is Keio Plaza Hotel Tokyo located?

This family-friendly Tokyo hotel is located in a shopping district, within a 5-minute walk of Shinjuku Mitsui Building, Pentax Square and Shinjuku Nomura Building. Shinjuku I Land and Tokyo Metropolitan Government are also within 5 minutes. Tochomae Station is only a 3-minute walk and Shinsen-Shinjuku Station is 7 minutes.

Keio Plaza Hotel Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1063 out of 1674 reviews" "
Rating 8 - Good. 412 out of 1674 reviews" "
Rating 6 - Okay. 114 out of 1674 reviews" "
Rating 4 - Poor. 56 out of 1674 reviews" "
Rating 2 - Terrible. 29 out of 1674 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

joan may

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and clean. Location is convenient to stations
Stayed 3 nights in Sep 2024

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, but kept very clean. The WiFi doesn’t work great.
Stayed 5 nights in Sep 2024

10/10 Excellent

Blanche Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was instantly denied the room upgrade upon check in. I asked two days later and the different hotel rep said "I don't know why they didn't give you the upgrade" and then gave me an upgrade. Had to repack and unpack again.
Stayed 7 nights in Sep 2024

10/10 Excellent

Aziz

Liked: Cleanliness, amenities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Marissa, Black Diamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024

8/10 Good

Vanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Mordechai, MALIBU

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall the hotel is great service is good, just I asked for no smoking room, but the room smells right from the entry, it was used by guests who smoked, the view is amazing plenty of places to eat, and great view on the 47th floor, room overall was clean and the staff is really accommodating and provide great service
Stayed 2 nights in Sep 2024

10/10 Excellent

JINGWEN

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Greta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff to answer any questions. Very responsive to any guest requests Quiet hotel Excellent breakfast options
Stayed 7 nights in Sep 2024

4/10 Poor

Linda

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms are very outdated. Not renovated in 2020
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 9 nights and had an exceptional stay. Everything was perfect but I must say it was the staff that made this stay exceptional. Every interaction was professional, helpful, and friendly. This is where I will always stay in Tokyo.
Stayed 4 nights in Sep 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Betty

Liked: Cleanliness
It is ok the property is a little dated.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury hotel with lots of dining options nearby. Staff is very friendly and welcomig. There is laundry service in the building, which is very cheap to do it yourself. I stayed for one week and thoroughly enjoyed my time. The breakfast in the morning was great. There were a few options for buffet. The first room I stayed in was a king size bed in the south tower on the 21st floor and it was quiet and great. However, when I needed to stay one extra night I opted for a cheaper room, which ended up being a twin double bedroom in the North tower on the 17th floor, and the walls were paper thin and I could hear lots of neighborly sounds. Other than that it’s a great hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Esther, Diamond Bar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station.
Stayed 5 nights in Sep 2024

10/10 Excellent

Monica, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Maurice

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin, Federal Way

Stayed 4 nights in Aug 2024

10/10 Excellent

Konstantin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in Tokyo, about 15 minutes to shinjuku station. Close to 7-11 for convenience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Wei, Fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Only complain is we have to take taxi (about 5 mins drive) to the busiest business district in Shinjuku. Otherwise I love the hotel very much. The subway station is about 200 meters away. Very convenient to everywhere.
Stayed 4 nights in Sep 2024

8/10 Good

Zahalwa, tijuana

Stayed 4 nights in Aug 2024

10/10 Excellent

Hsiang- Fen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size is very good for Tokyo. We had a 3 bed room and enough drawers for a few days without living off our suitcases. Short walk to the station. Plenty of restaurants on the way to the station. Room is clean. The lobby is very big and grand but mostly empty.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mark

Stayed 7 nights in Aug 2024

10/10 Excellent

Ngiap Leng Karen, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good location. This is my 5th time staying here. Will definitely come back again.
Stayed 5 nights in Aug 2024