Superior Studio | Shared kitchen facilities
Check availability

Reviews of Northpark Motel

3.5 out of 5
Northpark Motel
Cnr Hilton Highway & Washdyke Flat Road, Timaru

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 52 reviews" "
Rating 8 - Good. 23 out of 52 reviews" "
Rating 6 - Okay. 6 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

CHI

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Clean and average
Stayed 1 night in Mar 2024

8/10 Good

Johan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, loved having the option of a lift, room was a tad small but was all good
Stayed 2 nights in Feb 2024

6/10 Okay

Noel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Convenient
The lift was an interesting experience! The bed was too firm and the pillows the same.
Stayed 1 night in Feb 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Office and cleaning staff very helpful and friendly. Great being so close to a good restaurant.
Stayed 3 nights in Jan 2024

8/10 Good

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t a huge fan of the stairs lol but we had a really good stay. It suited our needs really well
Stayed 2 nights in Jan 2024

6/10 Okay

Steve

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Noisy rooms at the property, just happened to be the one time I didn't request a quiet room when I booked 7 months ago.
Stayed 1 night in Dec 2023
Response from Lisa on 9 Jan 2024
Thank you for your review. We apprieciate your feed back. Our standard studio are based on a main road and have a bar and restaurant located downstairs.Our superior studios are very quiet and are off the road, if you wish to book in the future

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Lisa on 9 Jan 2024
Thank you for your review

8/10 Good

Mere

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lisa on 9 Jan 2024
Thank you for your review

8/10 Good

Sue

Stayed 1 night in Nov 2023
Response from Lisa on 15 Nov 2023
Thank you for your review

8/10 Good

Jie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sound insulation is not good enough to hear music and noise from other rooms
Stayed 2 nights in Nov 2023
Response from Lisa on 15 Nov 2023
Thank you for your feed back.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Industrial area and staff at the nearby hotel who do not tell the truth
Stayed 1 night in Sep 2023
Response from Lisa on 15 Nov 2023
Thank you for your review. Sorry i do not understand the comment made.

4/10 Poor

HUI MIN

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Amentities can be improved.
Response from Lisa on 10 Sept 2023
Could you provide more information please.

10/10 Excellent

Fran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the restaurant right next door was great, service and food was amazing. The room we had at the hotel was lovely and quiet and very clean. We would certainly return again.
Stayed 2 nights in Apr 2023
Response from Lisa on 21 Apr 2023
Thank you for your review

8/10 Good

Rebeca

Liked: Staff & service, amenities, property conditions & facilities
This hotel is on top of a bar and near to a store. Super convenient.
Stayed 1 night in Apr 2023
Response from Lisa on 21 Apr 2023
Thank you. Hope you enjoyed your stay.

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The assistant was very helpful especially care of my bike and use of the lift.
Stayed 1 night in Mar 2023
Response from Lisa on 14 Mar 2023
Thank you for your review.

8/10 Good

Barbara

Stayed 1 night in Feb 2023
Response from Lisa on 14 Mar 2023
Thank you

10/10 Excellent

Jesse

Response from Lisa on 15 Nov 2023
Thank you for your review

10/10 Excellent

Susan

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to food and had a restaurant downstairs
Stayed 3 nights in Sep 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy clean place to stay
Stayed 1 night in Jun 2022
Response from Lisa on 9 Jun 2022
Thank you for your review

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was cold on arrival & heater struggled to give enough heat. We thought motel had lift but lift was locked in our block
Stayed 1 night in May 2022
Response from Lisa Hill on 7 Jul 2022
Thank you Peter for your review, we appreciate your comments. We would normally set our heaters to go on early evening. In this case we apologize this over site, we would recommend a ETA so a warm room would be a nice welcoming on these cold days. This heater is fairly new and does not blow out heat like the traditional fan heaters, they do take longer to heat up, but they are efficient enough to keep a warm room if on high. The lift is operated by a push button,and doesn't open by the door handle and is never locked. Instructions on use of the lift are located at the principal entrance. We are always contactable if you require assistance.

6/10 Okay

anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Could be brilliant, but isn't
This motel could be fabulous, but sadly it isn't. On the positive side, the rooms are well furnished, extremely clean and the beds are comfortable. The bar downstairs is convenient and the food pretty decent, if you like a basic menu. On a negative note, the room was exceptionally noisy, with load music from others guests, the bar below and intolerable traffic noise from SH1, which is 10m away. Additionally, the motel appears to be a haunt of contractors and tradesmen, who have food delivered to their rooms. This made our room and the whole corridor smell like a takeaway foyer, for hours.
Stayed 2 nights in Dec 2021
Response from Lisa on 16 Dec 2021
Thank you for your review and we value your feedback. Yes we are located on a busy main highway and unfortunately is out of our control, Our units are all double glazed, which takes away most of the traffic noise. 95% of our business is contractors and truck drivers, who enjoy the convenience of having a bar and restaurant onsite for there breakfast trays, packed lunches and evening meals.

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Tidy, clean with great amenities!! Excellent value for money
Stayed 1 night in Sep 2021
Response from lisa on 14 Sept 2021
Thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The WiFi connection is bad. I can’t use it. Also, the other room people smoking and the smell went to my room.
Stayed 1 night in May 2021
Response from Lisa on 1 Jun 2021
Thank you for your review. The wifi is normally really good as we are on fibre. There was no signs of smoking in the room as you claim. I am a non smoker and would be the first to smell this in any of the rooms. Sorry we met your expectations this time.

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
Exceptional quality room with excellent service. Very clean and lovely presented rooms. Well laid out premises. Would happily stay here again.
Stayed 1 night in May 2021
Response from Lisa on 1 Jun 2021
Thank you for your review

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, Clean and Comfortable
Great clean hotel - ideal for business in the nearby Industrial area, with on site bar and restaurant
Stayed 1 night in Mar 2021
Response from Lisa on 5 Mar 2021
Thank you for your review

10/10 Excellent

Paul Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located,peaceful
Stayed 1 night in Feb 2021
Response from Lisa on 13 Feb 2021
Thank You for your review.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms recently refurbished but these are just bedrooms with a sliver of a desk, a mini box for a fridge and a toaster and jug squeezed in for good measure. But worst of all - no air conditioning! The fans could not get bedrooms less than 25 overnight and one couple struggled to rest in a bedroom that remained at 27 until the very early hours of the morning (they were unable to leave window open due to road noise)
Stayed 1 night in Jan 2021
Response from Lisa on 16 Jan 2021
Thank you for your review. We are sorry we did not meet your expectations this time.

8/10 Good

Suzi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020
Response from Lisa on 4 Oct 2020
Thank you for your review

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and fairly close to Timaru airport
Arrived and was slightly confused as the hotel reception was in another building - after working this out I checked in ok. Ok room - it was a standard and in the older part. Comfortable bed and I wasn’t there for long so happy with the choice and location.
Stayed 1 night in Sep 2020
Response from Lisa on 27 Sept 2020
Thank you for your review

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from Lisa on 7 Sept 2020
Thank you for your review

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and amenities
Good location to where I was working, bar and restaurant very friendly and great food!! Overall great place to stay and good value
Stayed 1 night in Jan 2020
Response from Lisa on 28 Jan 2020
Thank you for your review.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Basic but clean and well organised.
Stayed 2 nights in Jan 2020
Response from Lisa on 25 Jan 2020
Thank you for your review.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky elevator we liked. Next door cafe was closed in the morning.
Stayed 1 night in Jan 2020
Response from Lisa on 25 Jan 2020
Thank you for your review

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What nice quiet motel. Just missing some essentials like iorn, proper aircon, but there was a fan. There was a fridge, microwave, kettle and toaster, but the place could do well with a kitchenette.
Stayed 2 nights in Dec 2019
Response from Lisa on 3 Jan 2020
Thank you for your review. We have full kitchen factlities in our north wing, this has a communal kitchen available for use.

4/10 Poor

Rachael

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
The bed was like a rock. Not a good sleep at all. Room tiny and no air con so like an oven and weather wasnt even hot. The cleaning service showed.up both mornings at 8.30 so no sleep in at all!
Stayed 2 nights in Dec 2019
Response from Lisa on 15 Dec 2019
Thank you for your review. Sorry we didn't meet your expectations. My apologies for housekeeping disturbing at this time. Our daily services should be done between 10am-12pm.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel
Nice motel in the suburbs near Timaru, comfortable beds, ample parking, fridge, sky tv, overall a pleasant stay.
Stayed 2 nights in Dec 2019
Response from Lisa on 15 Dec 2019
Thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for Highway 1 and for city. At first sighting of Motel was lost amongst all the other businesses on the site. Owners very helpful with extras.
Stayed 1 night in Nov 2019
Response from LIsa on 1 Dec 2019
Thank You for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a stay in Timaru. Dairy next door, bakery over the road and a very good restaurant downstairs serving all meals at a fantastic price. Room clean, Sky TV, toiletries, kitchenette has plates, cups, glasses, cutlery, toaster, microwave , jug, tea and coffee, toiletries, plenty of towels, hot shower with great pressure, good heating, and quite despite being by main entrance road into Timaru- definitely a great stay for the price
Stayed 1 night in Jul 2019
Response from Lisa on 25 Jul 2019
Thank you for your review. Lisa

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in industrial location
Great hotel close to the industrial area at Washdyke. Hotel staff friendly on check in, room clean and serviced each day. In location a good pub that served great food both for evening meal and breakfast. Overall a great experience and will be staying again
Stayed 2 nights in Jul 2019
Response from Lisa on 25 Jul 2019
Thank you for your review.

10/10 Excellent

Therese A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely clean and quiet motel with a cafe downsta
Stayed 1 night in May 2019
Response from Lisa on 3 Jun 2019
Thank you for your review.

10/10 Excellent

Graham, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Amber, New Zealand - Otago

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Economical; Service: Go the extra mile; Cleanliness: Gleaming, Cleanest I've ever been i;

10/10 Excellent

Hrsikesa, New Zealand - Otago

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Outstanding; Cleanliness: Pristine;

8/10 Good

Shigeru, New Zealand - Christchurch

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Moderate; Service: Good; Cleanliness: Beautiful;

8/10 Good

tania, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Affordable; Service: Professional, Courteous; Cleanliness: Lovely; above Robbies

8/10 Good

John, New Zealand

Liked: Cleanliness, property conditions & facilities
Facilities: New; Value: Economical; Service: Sufficient; Cleanliness: Pristine;

10/10 Excellent

Neil, New Zealand - Northland

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Fantastic; Service: Flawless; Cleanliness: Beautiful; great food, location, people and service

6/10 Okay

James, New Zealand

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Value: Affordable; Service: Friendly receptionist; Cleanliness: Pleasant;